I had ordered a different tire online and it did not arrive on time so the representative in the tire department helped me choose a different tire that was in stock as I needed the tires immediately.

So far so good. Tires performing well. No complaints. Only about 2000 miles on them so I don't wanna mislead with extreme rating either way. Time will tell but anticipate good results.

I've used this model tire for quite a while, but a flat in the wtong dpot was not repairable and we got a replacement. Luckily, this Sam's Club keeps our size in stock. It was late in the day and the tire folks got it done!

An “egg” developed in the sidewall of one of the tires that I had purchased from SAMS and I needed a replacement fast. I received no compensation from my road hazard coverage but I was pleased that I was able to get a new tire mounted within a couple of hours so I could avoid driving on the spare. My biggest problem with SAMS tire department is sometimes it is NOT possible to make an appointment to have necessary work performed.

Starting with a good name brand is generally a good beginning. Having fast, friendly and capable personnel to install the tires is the next step, and the men at Sam's certainly performed that task quickly and completely. In what seemed like no time at all we were back on the road, just in time to safely and confidently drive through some lousy winter weather.

I was not happy with product they gave me. I was given a different products. The products and prices we agreed on was not honored. I made the payment upfront and it was a special ordered and yet It was the wrong one. Can u reimburse me the extra money that I paid.

Great service. They explained the problem they found when starting a rotation request and showed us why they would not do the rotation until one tire was replaced. They make it clear why that tire would not be safe much longer the way it had worn, and that it was not the kind of problem that could be fixed without replacement. No excuses, no pressure, just a clear, intelligent explanation of the situation and what they recommended. Also, the out of the country person who made the initial appointment was very courteous, very articulate, and easy to understand. And I appreciated that when I made the appointment to have the new tire installed (it had to be ordered and came in just a couple of days) I was able to speak to someone in the same shop that was going to do the work.

I came in to get a mug put in my tire. There was a nail in the flat portion of the tread. They informed me that side wall was worn and thought that I should have seen that. They refused to repair the nail and I had to purchase a new tire……I felt like they took advantage of me! I could have gone to Tire Kingdom and they would have put a plug in. The side wall issue had no bearing on the tire……

Knowledgable and friendly sales clerk aided by equally knowledgable, friendly, and efficient shop employee. Installation completed promptly. Continue to choose Sam's for tires because of price, efficient installation and honoring of warranty on the few occasions when needed.

We had to purchase this replacement passenger side tire for an unanticipated damage situation, as described below, but along with that replacement, Mr. Matthew, the Sam's Club technician recommended we also include a TPMS Kit small purchase price to assure proper functionality of the tire wheel air valve stem. Tire Damage Situation: While driving about 1.5 miles at night from our house in our vehicle, we heard very significant vehicle vibrations from the passenger side. So, we then stopped and noticed the rear-passenger side tire was flat. Thankfully, we were able to re-inflate it with a special tool stored in the vehicle, and we were able to drive back to the house, but at that time we did not know why the tire became flat. The next day we realized the tire had been flattened by a large nail into the tread surface and the tire wall surfaces were subsequently and permanently damaged due to its flat rolling condition. After all work service completion by Mr. Matthew, while driving we also noticed the vehicle's “excessive low tire-pressure” dash-board indicator light was now shut-off. This indicator light had been staying on for the past two years, and our regular auto repair technician had previously suggested we frequently check tire pressures or pay a very large price estimate to figure out and fix which of our 4-vehicle tire valve stems was the cause for it to have remained on so long.