We always want you to have a close, precise shave. The SkinGuard razor was designed to cater to sensitive skin and other skin concerns without sacrificing those close, precise shaves we expect. This innovative razor uses two optimally-spaced blades to gently smooth and flatten the skin away from the blades. This ensures that hairs get trimmed at the surface level, with less tug and pull, while sensitive skin stays guarded against irritation. Because of this, you will not get as close a shave as you would expect from our Fusion family razors with 5 blades. With this in mind, we recommend you try the product again. If you are still not satisfied with the product, we recommend trying one of our 5-bladed Fusion razors which delivers our closest shave and is still comfortable.

Above all else, the safety and satisfaction of our users are our top priority. Of course, our users with skin sensitivities are no exception. We designed this razor so that those with those sensitivities can get a smooth shave without having to worry. However, with the SkinGuard Technology, you may need to take additional passes to get the results you're after. First, trim your hair down first, soak it in warm water, apply a pre-shave, and shave against the grain. This may help, but we'd love to hear from you about this, and share other razors that may better suite you and your needs. When you're free, please call us at 800-445-5388.

An upsetting shaving experience is not what we're about, here at Gillette. When you reach for your SkinGuard blades, we expect your shave results to be the closest and smoothest a man can get. While we would expect the white strip on each refill to last for more than one use, this can depend on a few different things. For best results, store your razor in its organizer to make sure air can circulate around the strip after each use. If you don't have an organizer, just store it with the blades facing up. Always keep your blades away from direct contact with water when not in use. Extensive rinsing will wear your lubrastrip down faster. If you'd like to tell us more about your experience, feel very welcome to call our Product Specialists at (800) 445-5388, when you have a moment.