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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars516 ratings516 reviews
  1. 5 stars77% (395)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star4% (23)
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Showing 461-470 of 516 reviews
Feb 12, 2021
Sashman
5 out of 5 stars review

Love it so far

[This review was collected as part of a promotion.] We purchased the washtower because we are remodeling our small laundry room and where looking for a stackable unit. I am very impressed with how the machine can basically set everything from water temp, cycle time , etc. with the push of 1 button. It takes all the guesswork out of washing and drying clothes. Very nice machine so far with great extra features.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Feb 24, 2021
Les W
5 out of 5 stars review

what a difference!

[This review was collected as part of a promotion.] Replaced old “standard type” washer and dryer with the combined tower, what a difference! Far less water, noise and drying time. 2 drawbacks; have to dry the washer seal every time and it is super heavy so install was challenging up to 2nd floor.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Jun 20, 2022
Laura Homeowner
1 out of 5 stars review

Great example on modern tech ease removing key fea

We have had this set for a few months now. Key features are missing and no matter the settings even with steam things are coming out of the dryer crunchy and wrinkly. No whites cycle on washer. No ability to set water temp to cold and have it stay that way as a default for your wash. No air fluff on the dryer. In fact, their dry sensors are so"advanced" that the dryer just shuts off when you try to put something in to fluff it. No time dry settings.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from Social Media

We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^Sandy

Feb 10, 2021
LVConsumer
5 out of 5 stars review

Love everything about the Washtower!

[This review was collected as part of a promotion.] Bought this a month ago and love, love, love it! I can reach the buttons in the middle, love the large size, and that I can connect from the app which tells me when the tub needs cleaned & laundry is done. It also knows the dryer setting after the washer is done...It fits into the space perfectly.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Jan 26, 2021
esotericwhisper
3 out of 5 stars review

Missing features and wants to shrink my clothes

I like that this product is space saving, but that's about where my liking of it ends. I miss the old LG washer and dryer that I had to leave behind at my old house. This unit thinks it knows what I want, but it's almost always wrong. It insists on drying my "tumble dry low" clothes on high! Until it can read care labels, I want it to stop telling me that it knows best! I only use the "Timed Dry" option because all the sensor dry options force too high a drying temp or are intended to stop before the items are completely dry. It's also missing critical features like "Rinse and Spin." When a load finishes washing still sudsy (which happens often), I have to start the cycle from scratch because there is no option to only rinse again! Talking about wasting resources. There is an option to add an extra rinse to a full wash cycle, which I often do, but sometimes one extra rinse wasn't enough to remove the suds. I'm using less HE detergent than recommended so I really don't know what the problem is. I really do want my old LG washer and dryer back (but in space-saving form), that had a simple "Custom Program" button and useful features like "Delay Start." I do not want to drive my washer and dryer with a smartphone! What's the point of being able to control it with a smartphone from anywhere in the world when you have to be within arm's reach in order to load it??

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 24, 2021
EMHColHome
5 out of 5 stars review

Full Capacity but in a Small Footprint

[This review was collected as part of a promotion.] Totally Happy with my LG Washtower - my laundry room is small & the Washtower has the capacity of a standard size washer & dryer, but leaves me room to now add a laundry sink.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Feb 1, 2021
Imelda grace
2 out of 5 stars review

Efficiency

I bought this new combo washer/dryer thinking it would be more efficient than my old one, this dryer doesn’t dry my clothes completely it takes more than one cycle. It’s not what they promised as energy saver. Very disappointing

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LGE Social Media

We hate to hear that your unit did not meet your expectations. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 8, 2021
Bwats
4 out of 5 stars review

Nice Look & Nice Fit

[This review was collected as part of a promotion.] This is a nice washer/dryer stacking unity. I love that I can reach the controls for both washer and dryer. It is slim, yet the drums are huge and light up!! Great buy.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Apr 4, 2023
Sj Kaur
5 out of 5 stars review

Compact perfect for small spaces

[This review was collected as part of a promotion.] I bought this washer and dryer a few months ago just love how great it works for being a stackable.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Social Media

Glad to hear you love the stacked space saving configuration of the Single Unit Front Load LG WashTower™. Thanks for taking time to post your review! We're glad you mentioned the quality available in 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer. Enjoy the functionality and features available in your wash tower! Should you need support, don't hesitate to contact us via chat support. Details for this support option can be found here: https://www.lg.com/us/support/contact. ^Chris

Jun 25, 2022
Dave1221
1 out of 5 stars review

Washer is always hot

[This review was collected as part of a promotion.] No matter what setting I put it on my clothes come out steaming hot. All my clothes have now shrunk so I not only have a defective washer, but I also need all new clothes.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy