Hi Samsung 100, Thank you for your feedback on the U7900F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~Samsung Advisor

Hi Clau, Thank you for sharing your thoughts on the available inputs for the U7900F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70H Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/65-inch-class-crystal-uhd-u7900f-4k-smart-tv-sku-un65u7900ffxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor

Hi Jacob, Thank you for sharing your experience. If the image on your TV is cutting in and out or becomes discolored- there are a few common possibilities to consider: 1. Connection Issue – This is the most frequent cause. Check for loose, faulty, or improperly installed cables between the TV and any connected devices. 2. External Device Issue – The problem may lie with the device connected to your TV (e.g., cable box, game console). Be sure the device is powered on and using compatible video output settings. 3. TV Hardware Issue – If connections and external devices have been ruled out, the issue may be internal and could require technician support. We’d appreciate the opportunity to assist you further. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat with an agent, along with manuals, software, and warranty information, is also available through the ‘Support’ section on our website. ~ Samsung Advisor

Hi Kingj, Thank you for your review. If the volume on your Samsung U7900F TV seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now Then, go to: Settings > All Settings > Sound > Sound Mode and try Amplify to boost dialogue and upper tones. To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On Samsung Q- and S-Series Soundbars with Q-Symphony can also enhance your sound experience. For further help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Advisor

Hi Wanda, Thank you for your review. Your U7900FD TV uses the BN59-01484A model remote. You can find more information on ordering a replacement on our website: https://www.samsung.com/us/support/answer/ANS10006956/ Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor