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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.4 out of 5 stars
stars72 ratings72 reviews
  1. 5 stars71% (51)
  2. 4 stars14% (10)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star7% (5)
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Showing 61-70 of 72 reviews
Jun 8, 2023
Worst Dryer Ever
1 out of 5 stars review

Worst Dryer I’ve ever Owned

I have had this dryerfor 49 days. It was delivered with a faulty motherboard, fresh out of the box. The digital display superimposes lettering, the clothes do not dry on any setting other than timed dry, and the self-diagnosis feature does not work. The replacement part needed is on back order with no anticipated availability date. So I am stuck with a very expensive ineffective product. What is worst is I have no recourse.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from Social/LG

We’re sorry to hear that your LG Smart Front Load Energy Star Gas Dryer fell short of your expectations and you were not provided adequate service. Your feedback is very important to us, and it helps us in finding new ways to improve our services and future product developments. Your thoughts do not go unnoticed and we apologize for the inconvenience you have experienced. In that said, we would like to look further into this with you. Go ahead and send us a private or direct message via Facebook or Twitter using the handle @LGUSSupport, and we will take it from there! ~Rita

Jul 19, 2024
gabrusam
4 out of 5 stars review

Elevating Laundry Experience w/ Cutting-Edge Tech

[This review was collected as part of a promotion.] I recently purchased the LG DLEX6500B and I must say, I'm thoroughly impressed. The combination of mega capacity, smart features, and built-in intelligence truly sets this washer apart. The installation provided by LG was hassle-free, but I believe that the parts shipped during installation should be sturdier, such as stainless steel pipes. Additionally, it would be great if there was a feature to dry the moisture in the washer after the wash. The TurboWash feature has significantly reduced my laundry time without compromising on cleanliness. The AI technology adapts the wash motion to fabric type, resulting in a thorough yet gentle wash for all kinds of garments. The smart capabilities have made laundry day much more convenient, and the energy efficiency is a welcome bonus. Overall, I'm delighted with the performance and innovation that this LG washer brings to the table. It has truly elevated my laundry experience.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Jun 16, 2024
Another 14 Years
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] We love our LG products. Our first washer/dryer lasted 14 years and 6 moves. This new set is awesome!

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Jan 9, 2025
Bar67
5 out of 5 stars review

Great machine!

I replaced a very old dryer with this top of the line machine. There is no comparison. My towels come out fluffy instead of like scratchy boards. I love the numerous options.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Digital Care Team - Diego

Hey there! It’s fantastic to hear that your new dryer is making such a difference with your towels! Glad you’re enjoying the options it offers. If you need anything, feel free to reach out to us on social media @LGUSSupport! We're always here for you. ^ Diego

Oct 7, 2024
tullb
5 out of 5 stars review

Love our new LG Dryer

[This review was collected as part of a promotion.] We are so happy with our new LG dryer. We love the look, style, ease of use and most important it does a great job drying!

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Dryer (DLEX6500B) model has been a great addition to your home and that you’re enjoying its style, ease of use, and excellent drying performance. This unit is a stunning dryer designed with advanced sensor‑dry technology, a large capacity, and ThinQ smart features that help deliver efficient, even drying while keeping your laundry routine simple and convenient. To keep it performing at its best, we recommend cleaning the lint filter before each load to maintain strong airflow and optimal drying results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Oct 9, 2024
NotHappywithLGatall
1 out of 5 stars review

Don’t Buy-Lemon

[This review was collected as part of a promotion.] Third time the washer motherboard has went out, second time the dryer motherboard has went out. Completely inoperable for weeks before could be repaired.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Digital Care Team

Hey there! We truly appreciate you letting us know about what's happening to your LG washer and dryer. We want to help get them back up and running at 100% so you can fully enjoy them, and we'd be more than happy to take another look at this with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your past services for your appliances, and we'll be ready to help! *Josh

Jun 18, 2024
Howlen
5 out of 5 stars review

Great purchase

[This review was collected as part of a promotion.] We are very pleased with the product and the features are very cool

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Jul 10, 2024
LG 4 door refrigerator
3 out of 5 stars review

Digital shows all temperatures better for diagnos

[This review was collected as part of a promotion.] Bought May2024 very technological and economical smooth operation

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG

Hi, there. We appreciate you sharing your feedback on the LG Dryer (DLEX6500B) model. We appreciate your feedback and are glad you find the dryer to be technologically and economically efficient and operate smoothly. It's great to know you are enjoying the smart capabilities, LCD dial control, and stainless steel drum. We strive to provide reliable, high-quality products and exceptional customer service that exceeds our customer's needs and expectations. If you have any further questions or need assistance with anything else, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 31, 2024
KALPANA65
5 out of 5 stars review

TOUCH SCREEN, NEED MORE BIG SCREEN LIKE PRINTER

[This review was collected as part of a promotion.] LOVE IT, VERY LESS NOISY, WISH THE DRIER WAS STILL QUIETER.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG dryer! It's great to hear that you love how quiet it is. We'll pass your feedback for an even quieter model to our innovation team. For more feedback or questions, private message us on social media @LGUSSupport​. We're always happy to help! ^David

Jun 26, 2023
Robert111
5 out of 5 stars review

Fast Dryer

We have had the dryer for a couple of months, it is much faster at drying clothes than our last dryer. Very happy that we purchased this model.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129