We’re sorry to hear that your LG Smart Front Load Energy Star Gas Dryer fell short of your expectations and you were not provided adequate service. Your feedback is very important to us, and it helps us in finding new ways to improve our services and future product developments. Your thoughts do not go unnoticed and we apologize for the inconvenience you have experienced. In that said, we would like to look further into this with you. Go ahead and send us a private or direct message via Facebook or Twitter using the handle @LGUSSupport, and we will take it from there! ~Rita

Hey there! It’s fantastic to hear that your new dryer is making such a difference with your towels! Glad you’re enjoying the options it offers. If you need anything, feel free to reach out to us on social media @LGUSSupport! We're always here for you. ^ Diego

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Dryer (DLEX6500B) model has been a great addition to your home and that you’re enjoying its style, ease of use, and excellent drying performance. This unit is a stunning dryer designed with advanced sensor‑dry technology, a large capacity, and ThinQ smart features that help deliver efficient, even drying while keeping your laundry routine simple and convenient. To keep it performing at its best, we recommend cleaning the lint filter before each load to maintain strong airflow and optimal drying results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hey there! We truly appreciate you letting us know about what's happening to your LG washer and dryer. We want to help get them back up and running at 100% so you can fully enjoy them, and we'd be more than happy to take another look at this with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your past services for your appliances, and we'll be ready to help! *Josh

Hi, there. We appreciate you sharing your feedback on the LG Dryer (DLEX6500B) model. We appreciate your feedback and are glad you find the dryer to be technologically and economically efficient and operate smoothly. It's great to know you are enjoying the smart capabilities, LCD dial control, and stainless steel drum. We strive to provide reliable, high-quality products and exceptional customer service that exceeds our customer's needs and expectations. If you have any further questions or need assistance with anything else, please reach out to us on social media @LGUSSupport. ^Juvy

Hey there. Thanks for your feedback on your LG dryer! It's great to hear that you love how quiet it is. We'll pass your feedback for an even quieter model to our innovation team. For more feedback or questions, private message us on social media @LGUSSupport​. We're always happy to help! ^David