Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense

Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense for

LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense

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4.4 out of 5 stars

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Apr 14, 2026

LinHQ

5 out of 5 stars review

Verified Purchase

Love love love my LG smart AI washer

It sings to me!! It is quiet and thinks for itself. Just a joy of a machine,!! Wish they could do that with other things. My lg fridge is okay, but could be better...it definitely cost more! Just sayin'.

Review from lg.com/ca

Helpful?

reply from LG CareQ

It’s music to our ears that you’re loving your new washer—especially the quiet performance and those signature end-of-cycle melodies! We love the idea of everything being that much of a joy to use. While we’re glad the fridge is doing its job, we definitely hear you on wanting that same "wow" factor across all your appliances! Thank you for the wonderful and honest feedback! We take great pride in making machines that feel like a smart addition to the family, and your review truly puts a smile on our faces. We'll keep working hard to ensure all our products hit that high note for you! Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site:https://www.lg.com/ca_en/support/contact-us/

Mar 24, 2026

Karen

5 out of 5 stars review

Verified Purchase

Easy loads

So easy and fast to use it. No need to put detergent or softener every load

Review from lg.com/ca

Helpful?

reply from LG CareQ

We’re so glad to hear you’re enjoying your LG WM6700HBA! It’s great that the ease of use and automatic dispensing features are making laundry more convenient for you. If you ever need assistance, our LG CareQ Team is happy to help: 1-888-542-2623 | https://www.lg.com/ca_en/support/contact-us/ Thank you for sharing your feedback!

Sep 23, 2025

Not sure what you want

5 out of 5 stars review

Verified Purchase

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Love the washer and the dryer although I did not get an email on it as well but I do have confirmation that I registered it as well

Review from lg.com/ca

Helpful?

reply from LG CareQ

Hi there! Thank you for sharing your feedback about your LG WM6700HBA washer and the dryer! We’re delighted to hear that you love your appliances. We apologize for the inconvenience regarding the missing confirmation email. Since you have confirmation that your products are registered, rest assured your warranty and support are fully in place. If you have any questions or need assistance, please don’t hesitate to contact us. Thank you for choosing LG—we appreciate your trust and look forward to continuing to support you.

Oct 19, 2023

BirdieM

5 out of 5 stars review

Verified Purchase

Why didn’t we buy LG sooner?!

[This review was collected as part of a promotion.] We’ve purchased several washers and dryers over the years because when we’ve moved, we’ve often left our washer and dryer behind. This was our LG appliance first purchase and we are kicking ourselves for not purchasing LG in the past! Both units work super well and look beautiful in our laundry room!

Review from lg.com

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Nov 23, 2023

Jeff107

5 out of 5 stars review

Verified Purchase

Overall a nice washing machine

[This review was collected as part of a promotion.] After a number of different types wash cycles the machine performs flawless. The washing machine is quiet with no vibrations and the clothes are always clean. The only other feature I would like to see is a custom wash setting.

Review from lg.com

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Jun 30, 2023

jarcraig

5 out of 5 stars review

Verified Purchase

My New LG Washer

I bought this washer a month ago when my old one stopped spinning! I love the technology; I never have to rewash a load because the washer notifies me my wash is done AND will remind me again if it hasn't been taken out. I also love the door, it stays open so the tub can dry out between washings. On my old washer I had to hang a towel over the door to keep it from completely closing. It had started to mold. I love my new washer!

Review from lg.com

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Jun 7, 2023

Brain washer

5 out of 5 stars review

Verified Purchase

Calmly sexy while very functional

[This review was collected as part of a promotion.] I was seeking a replacement laundry set that was stackable for space, power and water efficient. Although these units were more than I originally wanted to spend for such adventures, they have so many well designed features that make up for such feelings. While it is nearly impossible to make “perfect” machines, these come close.

Review from lg.com

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Mar 2, 2024

Tom and Marie

5 out of 5 stars review

Verified Purchase

Just a Dream

[This review was collected as part of a promotion.] We have been using our new LG All in One washer/dryer for the past month or so. We love it!! One request...what about robotic arms capable of folding the laundry? Otherwise, the machine is a dream to use. It makes laundry day so easy and simple. Thank you for bringing this experience into our lives!! Wish we had it when the children still lived at home.

Review from lg.com

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Mar 31, 2026

Lisa M

4 out of 5 stars review

Verified Purchase

Great machine, dispensers unwieldy.

Washes very well. I would have preferred to have standard slots for Softener and powdered detergent as I don't use Softener or liquid detergent, and the slot that is left for me to use is at the back. I do find there is ALOT of vibration if I do a large heavy load.

Review from lg.com/ca

Helpful?

reply from LG CareQ

Thanks for your feedback! We’re glad your washer is washing well. We appreciate your notes about the detergent slot. To help reduce vibration with heavy loads: make sure the washer is on a level surface, avoid overloading, and distribute large items evenly. For more tips, our LG CareQ team can help at 1-888-542-2623 or: 👉 https://www.lg.com/ca_en/support/contact-us/

Nov 19, 2025

LoriL

4 out of 5 stars review

Verified Purchase

A little disappointed

I like all the different settings and the 30 load soap dispenser but it doesnt seem to handle hair that well. People and animal hair doesnt wash off and the dryer causes so much static that it does come off in there either

Review from lg.com/ca

Helpful?

reply from LG CareQ

Hi Loril! Thank you for sharing your detailed feedback regarding your LG WM6700HBA washer. We are delighted to hear that you are enjoying the variety of wash settings and the convenience of the 30-load soap dispenser. We sincerely appreciate you bringing the issue of hair not washing off effectively to our attention. Customer feedback like yours is vital as we continuously work to improve our products. Here are a few suggestions that might help manage pet and human hair more effectively: Select the "Heavy Duty" or "Bulky/Bedding" cycle (if available) with a higher spin speed to help expel more hair during the wash. Ensure the machine is not overloaded. Clothes need room to tumble freely for hair to release. Consider using a liquid fabric softener in the wash (or a dryer sheet in the dryer), as it helps reduce static cling that causes hair to stick. If the issue with static in the dryer persists, or you would like further operating tips, please do not hesitate to reach out to the LG Support Team. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!