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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
77 ratings77 reviews
  1. 5 stars69% (53)
  2. 4 stars16% (12)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 21-30 of 77 reviews
Nov 2, 2023
Reviewer name: Satisfied 76
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

LG dryer Door Needs Re-engineering

Why only Fair? The door on this dryer does not make a complete connection with the dryer. There is a gap at the edge of the door. I had LG appliance person check it out. He said this is a common issue/complaint with this model. I would not recommend this dryer until they fix the issue of the door. The dryer itself works ok.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG

Hello. Thank you for sharing your experience with your LG Dryer. Your feedback about the dryer door not sealing completely and the technician’s confirmation that this is a known issue with the model is helpful and appreciated. It's good to know the dryer is functioning otherwise, but we understand how the door fit can affect overall satisfaction. For reference, you can explore LG dryer support and product care resources here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Sep 3, 2023
Reviewer name: Adal 385977
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good machines

I bought these machines in May 2023 and so far I am very happy with my purchase, There is something I did not like, the door of the dryer at the bottom where the seal is and the glass at the moment of finishing the drying always fills with fluff,Removing that, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Feb 17, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very sensitive to airflow and cold air coming in

Very sensitive to flow restrictions and cold air coming in. My control board went bad after five months and it was replaced. Still seem to have issues with the sensor and the heat. I will get notifications that I’ve got airflow blockage when I have a brand new pipe that was installed. Re-taped around some of the joints on that pipe to see if that helps.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG Digital Care Team

Hi Dax! We understand that you have been experiencing an issue with your airflow blockage reading, and we'd like to help you resolve this issue once and for all! Please reach out to us so that we can help identify the culprit and provide our recommendations. Send us a private message on social media (@LGUSSupport) with your model & serial number along with your phone number. We look forward to getting your dryer back up and running! ^Chris http://spr.ly/6425nuPcP. ^Chris

Aug 14, 2023
Reviewer name: Dgjb15
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Display issues

We bought this with the matching washer a couple months ago. It seems to work efficiently, our stuff is not shrunken or left damp. It has great features and settings! Lots of drying options! However, the display will sometimes not light up. We thought maybe there was a reason behind it, like a reset needed, or maybe when it stops and says 80% full (for the lint part, which is super helpful if you sometimes forget to clean it off) but those seem to not be the issue. We have come down to that there is something more than likely not connecting properly or loose in there. It's frustrating and disappointing when you spend this much money on something to not have it work perfectly.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Nov 28, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the update features!

I absolutely love my new machine. I have been able to run a full set of cycles and have been impressed with all the settings and options. The size is perfect for my family of 4, we have a number of loads a week, but the size is good for me to ensure that I don't need to run more than needed. I have been impressed with the pairing and the way it interacts with the dryer, so it is aware without me needing to adjust the setting. The app is great and the updated features are fun.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Jan 19, 2026
Reviewer name: Nikky B
2 out of 5 stars
2 out of 5 stars review

Good features, but quality

I purchased this 2nd hand from someone who purchased in August, 2024. Overall the features on this dryer and the interface are easy to use. Very easy to set up and operate. However, the paint quality is TERRIBLE. This dryer has not been used all that much and h paint is peeling from around the door. Saw several complaints on this matter as wel as the door seeling issue. For as expensive as this dryer is full price, this is hugely unacceptable!

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG

Hi, Nikky. Thank you for sharing your experience with your LG Dryer. The way you described the paint peeling around the door—especially on a dryer that hasn’t been used heavily—gives a clear picture of what you’ve been dealing with. You can review dryer care and maintenance resources here: https://lgparts.com/collections/quick-touch-up-paint-accessories To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this paint‑finish and door‑area issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jun 12, 2023
Reviewer name: Eelexis2023
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Time saving = more complete in 1 day

This set washes and dries in under an hour (or around). I have never completely my families laundry in such short amount of time. Amazing cleaning with many settings that fit all the different loads of laundry we have.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Dryer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Mar 24, 2024
Reviewer name: Jim1970
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AI sensor is perfect for us

[This review was collected as part of a promotion.] We have had this dryer a month and so we are very pleased. The clothes come up perfectly dry. The AI sensor works perfectly!

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG Digital Care Team

Hi Jim, we understand and appreciate you sharing your experience with your LG Front Load Electric Dryer DLEX6500B. It’s great to hear the first month has been such a success. That AI Sensor Dry system is designed to take the guesswork out of laundry, and knowing it’s consistently giving you perfectly dry clothes is exactly the kind of feedback we love to hear. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 19, 2023
Reviewer name: Diane27
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I love it. I have been able to dry my queen size blanket and it seems to take less time to dry my clothes.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Mar 30, 2024
Reviewer name: Farmdog
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Door doesn’t fully seal. No fix yet.

Door loose. Doesn’t seal well. Seems a known issue but no fix. LG sent a tech out and it seems there isn’t a fix…yet. Not sure how this could have passed QC. App/wifi setup flakey compared to the washer.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG Digital Care Team

Hey there. We are dedicated to finding a solution to why your door is loose. Let's try the steps in this link to address the loose door on your LG washer: http://spr.ly/6422wEUqw. Let us know how it goes, send us a private message on social media @LGUSSupport, with your contact information, model, and serial number. We'll be here to help you through this. ^ Diego