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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
77 ratings77 reviews
  1. 5 stars69% (53)
  2. 4 stars16% (12)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 11-20 of 77 reviews
Jul 20, 2023
Reviewer name: dhinh
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Just look better than old school washer and dryers

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG Social Media

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian

Oct 7, 2023
Reviewer name: AZ Moma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My first smart appliance

[This review was collected as part of a promotion.] I love it, the steam option is awesome, love that its a smart appliance and the AI dry you can use for mixed loads which saves some money. It notifies you when things are ready so they have less of a chance of wrinkling.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Feb 13, 2024
Reviewer name: DeltaDude
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool functionality and nice design

[This review was collected as part of a promotion.] Huge capacity, lots of setting options. I like the design (I bought it along with the matching washer). The steam function sounds like a great idea, although I haven't used it yet. The ThinQ option is cool. It keeps you informed of the dryer cycle and lets you know when it's completed. You can also custom design the cycle finish tone. When I started the first load, my phone altered me that the duct was clogged. As it turned out , the machine was pushed too far back, making the dryer vent hose not optimally set up. It was easy to fix and the fact that the alert came up made me feel even better about the software. I'll probably avail myself of the option to change the way the door opens. Nice to know it can be done pretty quickly and easily.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Mar 21, 2024
Reviewer name: Miklbo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ugggh

[This review was collected as part of a promotion.] We bought this LG dryer 3 weeks ango and am very disappointed on the verge of angry! We have not been able to use it once because it has no heat, repairman came out after one week and found a bad gas valve and thermistor. 2 weeks later and he is supposed to be back tomorrow to install parts! Only reason I have a one star is because there were no zero stars

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG Digital Care Team

Hi Mik! We realize your experience falls short of our standards and are eager to hear the results of your latest technician appointment. Feel free to reach out to us on social media (@LGUSSupport) should you need further support. Be sure to include your phone, model, & serial number in a private message to us. We're here for your support until we reach a resolution you're satisfied with! ^Chris

Aug 30, 2023
Reviewer name: Kathy95
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A must have!!

My old washer and dryer were 15 years old and I was a little skeptical about all the bells and whistles on this new dryer, but I LOVE IT. It dries clothes faster and better, saving electricity, and it’s very easy to use. I’m so happy I got this dryer, you will be too!!!!

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Aug 19, 2023
Reviewer name: Adosxx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Dryer ever

[This review was collected as part of a promotion.] So my washer broke and I didn’t feel like putting any more money into my Maytags which were only a couple of years old. I saw that LG was getting top marks so I decided to try them this time around. I couldn’t be more pleased with my choice. The dryer has an easy to navigate knob with a display with multiple dry options that include AI Dry in which the dryer senses your clothing, Timed dry that allows you to choose your own settings, Bedding, Towels, Quick Dry, Steam Fresh which I really love, and then you have Normal, Delicates, Power Dry, and Perm. Press. Hopefully I didn’t miss any, but then with the ThinQ app you get an additional 15 different dry cycles to choose from plus you can check on your dry cycle time or just look for the alerts it sends to your smart phone when the cycle has ended. You can also operate the dryer remotely with the app as well. Lastly it has an option called Smart Diagnosis if there are problems with you dryer that may need repair. Ive never loved a dryer before, but now I do

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Jan 19, 2026
Reviewer name: Nikky B
2 out of 5 stars
2 out of 5 stars review

Good features, but quality

I purchased this 2nd hand from someone who purchased in August, 2024. Overall the features on this dryer and the interface are easy to use. Very easy to set up and operate. However, the paint quality is TERRIBLE. This dryer has not been used all that much and h paint is peeling from around the door. Saw several complaints on this matter as wel as the door seeling issue. For as expensive as this dryer is full price, this is hugely unacceptable!

Review from lg.com
Helpful?17DRD42DQIDB16365919244
reply from LG

Hi, Nikky. Thank you for sharing your experience with your LG Dryer. The way you described the paint peeling around the door—especially on a dryer that hasn’t been used heavily—gives a clear picture of what you’ve been dealing with. You can review dryer care and maintenance resources here: https://lgparts.com/collections/quick-touch-up-paint-accessories To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this paint‑finish and door‑area issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jan 8, 2024
Reviewer name: Lynn Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Intuitive controls, excellent operation.

We have been using it for about a month now. The controls are very intuitive. This dryer is "smart enough" to dry everything properly, even if we have mixed size items. Never over dries. We still haven't used all the features, but are loving it so far.

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Sep 3, 2023
Reviewer name: Adal 385977
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good machines

I bought these machines in May 2023 and so far I am very happy with my purchase, There is something I did not like, the door of the dryer at the bottom where the seal is and the glass at the moment of finishing the drying always fills with fluff,Removing that, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?17DRD42DQIDB16365919244
Aug 14, 2023
Reviewer name: Dgjb15
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Display issues

We bought this with the matching washer a couple months ago. It seems to work efficiently, our stuff is not shrunken or left damp. It has great features and settings! Lots of drying options! However, the display will sometimes not light up. We thought maybe there was a reason behind it, like a reset needed, or maybe when it stops and says 80% full (for the lint part, which is super helpful if you sometimes forget to clean it off) but those seem to not be the issue. We have come down to that there is something more than likely not connecting properly or loose in there. It's frustrating and disappointing when you spend this much money on something to not have it work perfectly.

Review from lg.com
Helpful?17DRD42DQIDB16365919244