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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
76 ratings76 reviews
  1. 5 stars68% (52)
  2. 4 stars16% (12)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 1-10 of 76 reviews
Aug 21, 2025
Reviewer name: Shelley Lu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features on this dryer

I have only owned the dryer a few weeks but love it so far. It dries very quickly and has plenty of options for different clothing/fabrics. It is easy to use and select the settings you want. It reminds you to empty the lint filter each time. I find the ThinQ app very helpful and it's great to be notified on my phone/watch when the cycle is complete. Would highly recommend.

Review from lg.com/ca
Helpful?2XTO82ZI3CB916365919244
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your positive experience with your new LG dryer! We’re thrilled to hear it’s drying your clothes quickly and offering the versatility you need with its multiple settings. It’s great to know the lint filter reminder and LG ThinQ app notifications are making your laundry routine easier and more convenient. Your satisfaction is our top priority, and we’re honored to be part of your home’s daily life. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9p.m. Eastern Time. Thank you for choosing LG Electronics!

Aug 19, 2023
Reviewer name: Adosxx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Dryer ever

[This review was collected as part of a promotion.] So my washer broke and I didn’t feel like putting any more money into my Maytags which were only a couple of years old. I saw that LG was getting top marks so I decided to try them this time around. I couldn’t be more pleased with my choice. The dryer has an easy to navigate knob with a display with multiple dry options that include AI Dry in which the dryer senses your clothing, Timed dry that allows you to choose your own settings, Bedding, Towels, Quick Dry, Steam Fresh which I really love, and then you have Normal, Delicates, Power Dry, and Perm. Press. Hopefully I didn’t miss any, but then with the ThinQ app you get an additional 15 different dry cycles to choose from plus you can check on your dry cycle time or just look for the alerts it sends to your smart phone when the cycle has ended. You can also operate the dryer remotely with the app as well. Lastly it has an option called Smart Diagnosis if there are problems with you dryer that may need repair. Ive never loved a dryer before, but now I do

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Aug 29, 2023
Reviewer name: kam2023
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Perfect Dryer

I am absolutely thrilled with my new Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology! This appliance has truly revolutionized the way I do laundry, making the entire process not only more convenient but also more efficient. The Sensor Dry technology is a game-changer. I no longer have to worry about over-drying or under-drying my clothes. The dryer detects the moisture level in the garments and adjusts the drying time accordingly, ensuring that my clothes come out perfectly dry and ready to wear every time. This not only saves me time but also extends the life of my clothes by preventing unnecessary wear and tear. The addition of Steam Technology is a fantastic bonus. It's like having a mini-refresh cycle for my clothes. This feature comes in handy for those times when I want to quickly remove wrinkles and freshen up an outfit without having to go through a full wash cycle. It's perfect for delicate fabrics that need a little extra care. The Energy Star rating is a huge plus for me. I can now enjoy the convenience of a gas dryer while knowing that I'm also being environmentally conscious and saving on energy costs. It's a win-win situation! The smart functionality adds a whole new level of convenience to my laundry routine. I can control and monitor the dryer remotely using my smartphone, which is incredibly handy. Whether I'm starting a load while I'm at work or checking if my clothes are ready while I'm running errands, the smart features make my life so much easier. Beyond its impressive features, the sleek and modern design of the dryer complements my laundry room perfectly. It's a stylish addition that I'm proud to show off. In conclusion, I couldn't be happier with my Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology. It's efficient, convenient, and packed with features that have truly simplified my laundry routine. If you're in the market for a top-of-the-line dryer that offers both performance and innovation, look no further!

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Mar 18, 2026
Reviewer name: Paul
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so good

Loving our new machines from LG. I wish I could save custom settings for future use, even making them the default setting when you turn on the machine.

Review from lg.com/ca
Helpful?2XTO82ZI3CB916365919244
reply from LG CareQ

Thank you for sharing your feedback on the DLEX6500B—we’re thrilled to hear you’re loving your new LG machines! We appreciate your suggestion about saving custom settings and making them the default. Feedback like this helps us improve features for future updates and models. If you ever need assistance, our LG CareQ Team is happy to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ Enjoy your new dryer, and thank you for choosing LG!

Jun 8, 2026
Reviewer name: Wossene
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fair

Not bad. I was expecting a unique experience since it's AI featured but not quiet. May be I haven't get use to it yet.

Review from lg.com/ca
Helpful?2XTO82ZI3CB916365919244
reply from LG CareQ

We’re really glad to hear you’ve had the chance to try your new DLEX6500B and share your first impressions with us. It’s great to know the dryer is performing well overall, and we completely understand your expectations around the AI features and noise level. With newer technology, it can sometimes take a few cycles to get fully familiar with the different sounds and adaptive operations, especially as the AI settings learn and adjust based on load types and usage patterns. We appreciate your honest feedback about the noise, as this helps us better understand how the experience feels in real everyday use. Even if it feels a little different at first, many users find the sound profile becomes more familiar over time as they continue using the appliance. If you ever have questions or would like help optimizing settings for quieter operation, our LG CareQ team is available at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/.

Dec 26, 2023
Reviewer name: Jsluster
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great dryer, very bad LG installation

Dryer is great. Lots of features. Remote status is very helpful. Installation service was less than optimal. They could not hook up to my gas line. They only had one hose that would not fit the dryer or the line. Communication was poor. 2nd visit from LG also could not connect it. Had to call a plumber. Ordering process from LG did not ask any questions about the type of line connection.

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Feb 17, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very sensitive to airflow and cold air coming in

Very sensitive to flow restrictions and cold air coming in. My control board went bad after five months and it was replaced. Still seem to have issues with the sensor and the heat. I will get notifications that I’ve got airflow blockage when I have a brand new pipe that was installed. Re-taped around some of the joints on that pipe to see if that helps.

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
reply from LG Digital Care Team

Hi Dax! We understand that you have been experiencing an issue with your airflow blockage reading, and we'd like to help you resolve this issue once and for all! Please reach out to us so that we can help identify the culprit and provide our recommendations. Send us a private message on social media (@LGUSSupport) with your model & serial number along with your phone number. We look forward to getting your dryer back up and running! ^Chris http://spr.ly/6425nuPcP. ^Chris

Jan 19, 2026
Reviewer name: Nikky B
2 out of 5 stars
2 out of 5 stars review

Good features, but quality

I purchased this 2nd hand from someone who purchased in August, 2024. Overall the features on this dryer and the interface are easy to use. Very easy to set up and operate. However, the paint quality is TERRIBLE. This dryer has not been used all that much and h paint is peeling from around the door. Saw several complaints on this matter as wel as the door seeling issue. For as expensive as this dryer is full price, this is hugely unacceptable!

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
reply from LG

Hi, Nikky. Thank you for sharing your experience with your LG Dryer. The way you described the paint peeling around the door—especially on a dryer that hasn’t been used heavily—gives a clear picture of what you’ve been dealing with. You can review dryer care and maintenance resources here: https://lgparts.com/collections/quick-touch-up-paint-accessories To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this paint‑finish and door‑area issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jul 20, 2023
Reviewer name: dhinh
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Just look better than old school washer and dryers

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
reply from LG Social Media

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian

Mar 21, 2024
Reviewer name: Miklbo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ugggh

[This review was collected as part of a promotion.] We bought this LG dryer 3 weeks ango and am very disappointed on the verge of angry! We have not been able to use it once because it has no heat, repairman came out after one week and found a bad gas valve and thermistor. 2 weeks later and he is supposed to be back tomorrow to install parts! Only reason I have a one star is because there were no zero stars

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
reply from LG Digital Care Team

Hi Mik! We realize your experience falls short of our standards and are eager to hear the results of your latest technician appointment. Feel free to reach out to us on social media (@LGUSSupport) should you need further support. Be sure to include your phone, model, & serial number in a private message to us. We're here for your support until we reach a resolution you're satisfied with! ^Chris