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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
76 ratings76 reviews
  1. 5 stars68% (52)
  2. 4 stars16% (12)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 1-10 of 76 reviews
Aug 21, 2025
Shelley Lu
5 out of 5 stars review

Verified Purchase

Great features on this dryer

I have only owned the dryer a few weeks but love it so far. It dries very quickly and has plenty of options for different clothing/fabrics. It is easy to use and select the settings you want. It reminds you to empty the lint filter each time. I find the ThinQ app very helpful and it's great to be notified on my phone/watch when the cycle is complete. Would highly recommend.

Review from lg.com/ca
Helpful?2XTO82ZI3CB916365919244
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your positive experience with your new LG dryer! We’re thrilled to hear it’s drying your clothes quickly and offering the versatility you need with its multiple settings. It’s great to know the lint filter reminder and LG ThinQ app notifications are making your laundry routine easier and more convenient. Your satisfaction is our top priority, and we’re honored to be part of your home’s daily life. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9p.m. Eastern Time. Thank you for choosing LG Electronics!

Feb 13, 2024
DeltaDude
5 out of 5 stars review

Verified Purchase

Cool functionality and nice design

[This review was collected as part of a promotion.] Huge capacity, lots of setting options. I like the design (I bought it along with the matching washer). The steam function sounds like a great idea, although I haven't used it yet. The ThinQ option is cool. It keeps you informed of the dryer cycle and lets you know when it's completed. You can also custom design the cycle finish tone. When I started the first load, my phone altered me that the duct was clogged. As it turned out , the machine was pushed too far back, making the dryer vent hose not optimally set up. It was easy to fix and the fact that the alert came up made me feel even better about the software. I'll probably avail myself of the option to change the way the door opens. Nice to know it can be done pretty quickly and easily.

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Oct 7, 2023
AZ Moma
5 out of 5 stars review

Verified Purchase

My first smart appliance

[This review was collected as part of a promotion.] I love it, the steam option is awesome, love that its a smart appliance and the AI dry you can use for mixed loads which saves some money. It notifies you when things are ready so they have less of a chance of wrinkling.

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Jan 8, 2024
Lynn Mike
5 out of 5 stars review

Verified Purchase

Intuitive controls, excellent operation.

We have been using it for about a month now. The controls are very intuitive. This dryer is "smart enough" to dry everything properly, even if we have mixed size items. Never over dries. We still haven't used all the features, but are loving it so far.

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Aug 30, 2023
Kathy95
5 out of 5 stars review

Verified Purchase

A must have!!

My old washer and dryer were 15 years old and I was a little skeptical about all the bells and whistles on this new dryer, but I LOVE IT. It dries clothes faster and better, saving electricity, and it’s very easy to use. I’m so happy I got this dryer, you will be too!!!!

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Aug 29, 2023
kam2023
5 out of 5 stars review

Verified Purchase

The Perfect Dryer

I am absolutely thrilled with my new Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology! This appliance has truly revolutionized the way I do laundry, making the entire process not only more convenient but also more efficient. The Sensor Dry technology is a game-changer. I no longer have to worry about over-drying or under-drying my clothes. The dryer detects the moisture level in the garments and adjusts the drying time accordingly, ensuring that my clothes come out perfectly dry and ready to wear every time. This not only saves me time but also extends the life of my clothes by preventing unnecessary wear and tear. The addition of Steam Technology is a fantastic bonus. It's like having a mini-refresh cycle for my clothes. This feature comes in handy for those times when I want to quickly remove wrinkles and freshen up an outfit without having to go through a full wash cycle. It's perfect for delicate fabrics that need a little extra care. The Energy Star rating is a huge plus for me. I can now enjoy the convenience of a gas dryer while knowing that I'm also being environmentally conscious and saving on energy costs. It's a win-win situation! The smart functionality adds a whole new level of convenience to my laundry routine. I can control and monitor the dryer remotely using my smartphone, which is incredibly handy. Whether I'm starting a load while I'm at work or checking if my clothes are ready while I'm running errands, the smart features make my life so much easier. Beyond its impressive features, the sleek and modern design of the dryer complements my laundry room perfectly. It's a stylish addition that I'm proud to show off. In conclusion, I couldn't be happier with my Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology. It's efficient, convenient, and packed with features that have truly simplified my laundry routine. If you're in the market for a top-of-the-line dryer that offers both performance and innovation, look no further!

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
Jun 8, 2026
Wossene
4 out of 5 stars review

Verified Purchase

Fair

Not bad. I was expecting a unique experience since it's AI featured but not quiet. May be I haven't get use to it yet.

Review from lg.com/ca
Helpful?2XTO82ZI3CB916365919244
reply from LG CareQ

We’re really glad to hear you’ve had the chance to try your new DLEX6500B and share your first impressions with us. It’s great to know the dryer is performing well overall, and we completely understand your expectations around the AI features and noise level. With newer technology, it can sometimes take a few cycles to get fully familiar with the different sounds and adaptive operations, especially as the AI settings learn and adjust based on load types and usage patterns. We appreciate your honest feedback about the noise, as this helps us better understand how the experience feels in real everyday use. Even if it feels a little different at first, many users find the sound profile becomes more familiar over time as they continue using the appliance. If you ever have questions or would like help optimizing settings for quieter operation, our LG CareQ team is available at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/.

Mar 18, 2026
Paul
4 out of 5 stars review

Verified Purchase

So far so good

Loving our new machines from LG. I wish I could save custom settings for future use, even making them the default setting when you turn on the machine.

Review from lg.com/ca
Helpful?2XTO82ZI3CB916365919244
reply from LG CareQ

Thank you for sharing your feedback on the DLEX6500B—we’re thrilled to hear you’re loving your new LG machines! We appreciate your suggestion about saving custom settings and making them the default. Feedback like this helps us improve features for future updates and models. If you ever need assistance, our LG CareQ Team is happy to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ Enjoy your new dryer, and thank you for choosing LG!

Nov 2, 2023
Satisfied 76
2 out of 5 stars review

Verified Purchase

LG dryer Door Needs Re-engineering

Why only Fair? The door on this dryer does not make a complete connection with the dryer. There is a gap at the edge of the door. I had LG appliance person check it out. He said this is a common issue/complaint with this model. I would not recommend this dryer until they fix the issue of the door. The dryer itself works ok.

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
reply from LG

Hello. Thank you for sharing your experience with your LG Dryer. Your feedback about the dryer door not sealing completely and the technician’s confirmation that this is a known issue with the model is helpful and appreciated. It's good to know the dryer is functioning otherwise, but we understand how the door fit can affect overall satisfaction. For reference, you can explore LG dryer support and product care resources here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jul 20, 2023
dhinh
2 out of 5 stars review

Verified Purchase

Just look better than old school washer and dryers

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

Review from lg.com
Helpful?2XTO82ZI3CB916365919244
reply from LG Social Media

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian