Thank you for sharing your feedback, Vivw! We are delighted to hear that you are enjoying the generous capacity and faster cycles of your LG DLEX6500B dryer compared to your previous LG appliance. We also appreciate your feedback regarding the sensitive control buttons. To help prevent accidental touches from interrupting your cycle, your dryer features a convenient Control Lock function. Please refer to the Control Lock marking on your control panel and press and hold the designated button or button combination for three seconds to activate it. This helps prevent accidental button presses, and you can repeat the process to unlock the panel when needed. Thank you for choosing LG and for helping us improve the laundry experience! If you need further assistance, our LG CareQ Team is available at https://www.lg.com/ca_en/support/contact-us/.

Hi, there! Thank you so much for choosing the LG DLEX6500B and for continuing to trust our brand in your home. It’s wonderful to hear that you’re already familiar with the quality of our washers and dryers and that your new laundry pair is living up to your expectations. If you ever need tips on getting the most out of its features or caring for your appliance, our LG support team is always here to help. Enjoy your new dryer, and thank you for taking the time to share your positive experience. Life’s Good! https://www.lg.com/ca_en/support/contact-us/

Hello there, we understand and appreciate you sharing your experience with your LG DLEX6500B Front Load Electric Dryer. It’s great to hear that your new set is off to a strong start. The sleek design, smart features, and the rich black finish on this model really do stand out, and it’s wonderful that it’s been such a smooth upgrade after many years with your previous set. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Thank you for sharing your feedback on the DLEX6500B—we’re thrilled to hear you’re loving your new LG machines! We appreciate your suggestion about saving custom settings and making them the default. Feedback like this helps us improve features for future updates and models. If you ever need assistance, our LG CareQ Team is happy to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ Enjoy your new dryer, and thank you for choosing LG!

We’re really glad to hear you’ve had the chance to try your new DLEX6500B and share your first impressions with us. It’s great to know the dryer is performing well overall, and we completely understand your expectations around the AI features and noise level. With newer technology, it can sometimes take a few cycles to get fully familiar with the different sounds and adaptive operations, especially as the AI settings learn and adjust based on load types and usage patterns. We appreciate your honest feedback about the noise, as this helps us better understand how the experience feels in real everyday use. Even if it feels a little different at first, many users find the sound profile becomes more familiar over time as they continue using the appliance. If you ever have questions or would like help optimizing settings for quieter operation, our LG CareQ team is available at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/.

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian