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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 431-440 of 612 reviews
Jul 1, 2024
Reviewer name: Deb S
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Foam pillow

Very firm I couldn’t sleep on it

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Sep 23, 2025
Reviewer name: JT
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the one

This pillow gave me a crick in my neck. The pillow was also too hard.

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reply from Member's Mark Team

We appreciate your honest feedback on your pillow, JT. The pillow has a "break in" period of 1-2 weeks where it settles into its final firmness, so it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm, then you can exchange or return it as part of the Member's Mark 100% Satisfaction Guarantee.

Oct 5, 2024
Reviewer name: Tabitha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow

Very comfy, not too soft not too hard and always cool

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Nov 25, 2024
Reviewer name: Oly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bery uncomfortable

like a brick, I returned this item

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reply from Member's Mark Team

We're sorry the pillow wasn't right for you, Oly, and we hope you had a hassle-free return.

Nov 24, 2024
Reviewer name: Ronnel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best sleep ever!!

This pillow is so comfortable. You just sink into it and I’ve been getting so much better sleep.

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Feb 12, 2026
Reviewer name: HEIDI
1 out of 5 stars
1 out of 5 stars review

Glad I'm only out 15 bucks

This pillow is as hard as a rock and has a chemical smell.

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Mar 7, 2026
Reviewer name: Michael
1 out of 5 stars
1 out of 5 stars review

SMELLS!

Smells so bad can't fall asleep. Disappointing.

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Feb 19, 2026
Reviewer name: Julia
1 out of 5 stars
1 out of 5 stars review

hard as a rock, I ended up using a different pillow.

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Jan 21, 2025
Reviewer name: jw
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

BAD pillow

uncomfortable; I've had 3 memory foam pillows and this is the only one that has been bad. too stiff, doesn't support as it should.

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reply from Member's Mark Team

We're sorry to learn the pillow was too stiff for you, jw, thankfully you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Jul 8, 2024
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Pillow to sleep on!

Best pillow I've found in a long time....plan to replace my old pillows! Very comfortable! Like that you take off the pillow cover to wash. Thanks!

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