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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
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4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 421-430 of 612 reviews
Jul 1, 2024
Reviewer name: Deb S
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Foam pillow

Very firm I couldn’t sleep on it

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Jun 25, 2024
Reviewer name: TAB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great support!

Great thickness and neck support. I do not find the "cooling" feature to work very well.

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Oct 23, 2024
Reviewer name: Marcela
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pillow

So firm, and you need to love this type of pillow

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Jul 6, 2024
Reviewer name: Peter
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Choose ano Bad pillow

Pillow smells of chemical, returned it .

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Jul 28, 2024
Reviewer name: Ginny
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

No

not what i was looking for, too firm

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May 21, 2025
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillows

Love these! Ended up changing all our pillows to these.

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Nov 25, 2024
Reviewer name: Oly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bery uncomfortable

like a brick, I returned this item

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reply from Member's Mark Team

We're sorry the pillow wasn't right for you, Oly, and we hope you had a hassle-free return.

Nov 25, 2024
Reviewer name: Summer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice pillow

Great product. Very comfortable.

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Sep 23, 2025
Reviewer name: JT
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the one

This pillow gave me a crick in my neck. The pillow was also too hard.

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reply from Member's Mark Team

We appreciate your honest feedback on your pillow, JT. The pillow has a "break in" period of 1-2 weeks where it settles into its final firmness, so it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm, then you can exchange or return it as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 26, 2024
Reviewer name: Victoria
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good but not fresh/clean smelling

I like this pillow however it smells so strong of chemicals

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