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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 291-300 of 612 reviews
Apr 27, 2025
Reviewer name: Ntgraty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great support, but not too firm

Purchased during a hotel stay to replace the sad "too soft" pillows. Brought them home and now they replace the $200 top-of-the line branded pillows!

Helpful?0RJCNLUWRV0E16341408613
Jun 29, 2024
Reviewer name: JJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillow is soft but unusable due to smell.

Unfortunately I cannot get the awful smell out of this pillow. I haven’t been able to use it due to the smell.

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reply from Member's Mark Team

Please note there can be a "fresh foam" smell that should dissipate shortly. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Jul 21, 2024
Reviewer name: DJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

OFF SMELL

When opening the plastic there was a strong off smell. It might dissipate after out of the plastic but we did not want to take that chance. Returned

Helpful?0RJCNLUWRV0E16341408613
reply from Member's Mark Team

Please note that when you first open the pillow there can be a "Fresh Foam" smell that should dissipate shortly, DJ.

Nov 24, 2024
Reviewer name: Rinda Rinda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

I only got one for my husband so we could try it. When he’s not looking, I steal it! I need to get another!

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Feb 23, 2026
Reviewer name: KEVIN
1 out of 5 stars
1 out of 5 stars review

The pillow feels nice. However, them chemical smell is terrible. I can still smell it on my hair the next day.

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Mar 19, 2026
Reviewer name: NATHALIE
3 out of 5 stars
3 out of 5 stars review

Strong chemical odor

Pillow has a very strong chemical odor even after having it for 3 weeks. So strong I can not sleep with it.

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Jul 12, 2024
Reviewer name: Ark girl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cooling pillow

It's the most comfortable pillow I've ever had. It's true to what they advertise and worth the money

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Sep 4, 2024
Reviewer name: AzFlores
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfy but not comfy

The only reason why I gave it a 4 is because as a side sleeper it was just a hair to high and made my neck hurt.

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Apr 14, 2026
Reviewer name: KK
2 out of 5 stars
2 out of 5 stars review

Not a fan

I did not care for this pillow. It is heavy and doesn’t feel like the memory foam I am accustomed to.

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Sep 6, 2024
Reviewer name: LeenieB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Much Better Sleep!

I'm always buying pillows to find something that's comfortable for me. This pillow has been great! I recommend it highly!

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