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Customer reviews for Backyard Discovery Oceanview II Cedar Wood Swing Set for
Backyard Discovery Oceanview II Cedar Wood Swing Set
3.8 out of 5 stars
stars153 ratings105 reviews
  1. 5 stars52% (80)
  2. 4 stars14% (21)
  3. 3 stars10% (16)
  4. 2 stars7% (11)
  5. 1 star16% (25)

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Showing 81-90 of 105 reviews
Apr 25, 2016
shopper1295
5 out of 5 stars review

Amazing!!!

Love this play set. It took a while to put together, but totally worth it.

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Apr 12, 2022
shattered
2 out of 5 stars review

broken

Love the swing set but one of the roof pieces came shattered. Bad part is there isn’t a way to get ahold of the company to replace and there is no way to return as we already started to put it together and to big to ship

Helpful?2IOEUF2I5Q1N16327750587
reply from Supplier Response

Hello-<br />Your set does come with a warranty that does cover replacement parts. Please give our Customer Advocate Team a call at 800-856-4445, so we can get replacement parts sent out to you. We are here 8am-6pm CST 7 days a week. I do apologize for any inconveniences.

Jun 13, 2023
Kamm
1 out of 5 stars review

Still waiting for the slide

It's been a month now since the playset was supposed to be delivered. It came over 2 weeks late and with no slide. It's now been a month and we're still waiting for the slide

Helpful?2IOEUF2I5Q1N16327750587
reply from BYDSales

Thank you for your review! We are so sorry to hear of the delays you have had with your slide! Please contact our Customer Advocate Department at 800.856.4445, so we can proactively monitor this and make sure that you get taken care of!

Apr 23, 2016
SMMCI
5 out of 5 stars review

Great directions

We love this play set. The directions were very well written and easy to understand. My husband and father were able to do this with just the 2 of them. 2 people are needed.

Helpful?2IOEUF2I5Q1N16327750587
Sep 13, 2018
Lindsay
2 out of 5 stars review

Popsicles sticks would be stronger

Bought this May 2016. It was nice for about 6 months. The wood is terribly soft and we had to reinforce the entire thing with 2x4's. The color instantly faded to an old, weathered gray look. Now two years later is completely leaning to one side and makes nonstop cracking sounds every time a kid climbs on it or swings.

Helpful?2IOEUF2I5Q1N16327750587
reply from BYDSales

We are sorry to hear that you are not 100% satisfied with your product

Jan 5, 2023
Dez
3 out of 5 stars review

It okay

I was pretty disappointed on how thin all the wood pieces were. For the amount of money you would think everything would be thicker and more sturdy. Design is nice and husband put it together pretty quick. Only issue with parts was the labels were faded and hard to read.

Helpful?2IOEUF2I5Q1N16327750587
reply from Supplier Response

I am so sorry to hear this! Our sets are designed to far exceed ASTM standards for ages 3-10.

Apr 22, 2024
JeniG
4 out of 5 stars review

We received the wrong playset

Purchased this for my two grandsons, ages 1 and 5 plus neighborhood kids. Bought it specifically because it had the steps my 1 yr old grandson could use to be included. It arrived, while putting it together my husband noticed the layout was not the layout of the printed blueprints we printed once we bought it. We continued to put it together, with little wide eye boys watching in excitement. It was NOT the one we purchased, it's similar but not the specific one we selected due to the stairs for my grandson. This one does not have steps, has a rock wall, or monkey bars that have to be used to get to the level to the two slides. My 1 yr old grandson is unable to use it unless his mom is with him to help. Not sure the one we got is equivulent to the price we paid, that is something we'll have to look into more.

Helpful?2IOEUF2I5Q1N16327750587
reply from BYDSales

Thank you for your review. We are sorry to hear that you didn't receive the swing set that you expected. We would like to look into this for you. Please contact our Customer Advocate Department at 800.856.4445. Our team is available 7 days a week, 8am-6pm CST.

Jun 3, 2016
sherrimomof2
5 out of 5 stars review

Great product overall

This took me and my husband 2 days to put together. Definitely worth saving the money by doing it ourselves. Overall the directions were pretty good. It would be nice if the boards were labeled front and back also. All of the pieces were there with some extra screws and bolts which was nice. The kids love it ( 4 and 9 years old).

Helpful?2IOEUF2I5Q1N16327750587
May 26, 2016
baily
5 out of 5 stars review

more than i expcted. great quality.

instructions for putting swing together very easy to understand. took 18 hrs. to put together by myself. I would recommend this product. It is being used by my 17 mo. old grandson. He just loves scrambling up and down and around inside the fort. Just laughs when going down the slide.

Helpful?2IOEUF2I5Q1N16327750587
Jan 31, 2019
Jambee
4 out of 5 stars review

Nice set - hope it lasts!

Bought this as a Christmas present for our grandchildren. First of all, you will have to print out the manual yourself as nothing comes with the kit. It is 137 pages long so make sure your printer is working and you have plenty of paper and ink. And you will definitely want to do this as you need to study the pictures in order to assemble it correctly. Just looking at your phone won't help much. My son spent 5 hours sorting all the materials including the nuts, bolts and screws before we started assembly the next day. Even though that was a hassle, it was well worth it as we worked like an assembly line to build it. All the parts were labeled in the yard and we could just grab what we needed as we needed it. We did find that the directions were good for the most part but were lacking sometimes in that they didn't tell you which way a board should be placed. Because of this, we had to undo and redo several steps which slowed us down. It took about 12 hours total to build it with 4 adults working on it most of the time. So between the 5 hours prep and the 12 hours actually building - it's a long process. But we did have fun working together and seeing the grandchildren's eyes light up when they got to see it finished was well worth the effort. We were missing NO parts and actually had a few extra nuts and bolts and screws once we were done. The wood is not actually cedar but some wood from China. It's very light weight so I don't know how long it will last in our Florida climate. We sprayed the entire thing with Thompson's which should help preserve it for a couple of years anyway. It does look nice in the yard and you can tell it is a more expensive set than those sold at other stores. I know the grandchildren will enjoy it and we can smile whenever we remember the 2 days we spent building it for them.

Helpful?2IOEUF2I5Q1N16327750587
reply from BYDSales

Thank you for taking time to leave us a review! We appreciate you sharing your experience and feedback as this helps us better our products!