Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Backyard Discovery Oceanview II Cedar Wood Swing Set for
Backyard Discovery Oceanview II Cedar Wood Swing Set
3.8 out of 5 stars
stars
153 ratings105 reviews
  1. 5 stars52% (80)
  2. 4 stars14% (21)
  3. 3 stars10% (16)
  4. 2 stars7% (11)
  5. 1 star16% (25)

Member photos

  • +27 images
Sort by |
Showing 71-80 of 105 reviews
Jun 13, 2023
Reviewer name: Kamm
1 out of 5 stars
1 out of 5 stars review

Still waiting for the slide

It's been a month now since the playset was supposed to be delivered. It came over 2 weeks late and with no slide. It's now been a month and we're still waiting for the slide

Helpful?761AWDL2JMW916327750587
reply from BYDSales

Thank you for your review! We are so sorry to hear of the delays you have had with your slide! Please contact our Customer Advocate Department at 800.856.4445, so we can proactively monitor this and make sure that you get taken care of!

Dec 14, 2018
Reviewer name: Lori
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Christmas Present

So my review is based off of delivery which was really fast. This was a Christmas present for our granddaughters so we won't have any other information until after that and we put it together.

Helpful?761AWDL2JMW916327750587
reply from BYDSales

Thank you for taking the time to review our product!

Apr 12, 2022
Reviewer name: shattered
2 out of 5 stars
2 out of 5 stars review

broken

Love the swing set but one of the roof pieces came shattered. Bad part is there isn’t a way to get ahold of the company to replace and there is no way to return as we already started to put it together and to big to ship

Helpful?761AWDL2JMW916327750587
reply from Supplier Response

Hello-<br />Your set does come with a warranty that does cover replacement parts. Please give our Customer Advocate Team a call at 800-856-4445, so we can get replacement parts sent out to you. We are here 8am-6pm CST 7 days a week. I do apologize for any inconveniences.

Dec 7, 2020
Reviewer name: Sams shopper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible!

VERY upset! One of the boxes is missing and we have 2 of another box. they are trying to resolve it, but it may not be done by Christmas for my sons gift

Helpful?761AWDL2JMW916327750587
reply from BYDSales

Thank you for your review and your experience will be passed along so that we can improve our customer experience.

Jun 3, 2016
Reviewer name: sherrimomof2
5 out of 5 stars
5 out of 5 stars review

Great product overall

This took me and my husband 2 days to put together. Definitely worth saving the money by doing it ourselves. Overall the directions were pretty good. It would be nice if the boards were labeled front and back also. All of the pieces were there with some extra screws and bolts which was nice. The kids love it ( 4 and 9 years old).

Helpful?761AWDL2JMW916327750587
Jan 5, 2023
Reviewer name: Dez
3 out of 5 stars
3 out of 5 stars review

It okay

I was pretty disappointed on how thin all the wood pieces were. For the amount of money you would think everything would be thicker and more sturdy. Design is nice and husband put it together pretty quick. Only issue with parts was the labels were faded and hard to read.

Helpful?761AWDL2JMW916327750587
reply from Supplier Response

I am so sorry to hear this! Our sets are designed to far exceed ASTM standards for ages 3-10.

Sep 22, 2019
Reviewer name: Jesse
5 out of 5 stars
5 out of 5 stars review

What an Amazing Product

I ordered this for my 2 year old son because it had the stairs and not many have them. Plus we have another kiddo on the way and can easily attach a baby swing to it. We are extremely happy with the swing set. You can use the book instruction or download the BILT app and search for the Oceanview swing set and it takes you step by step with 3D instruction. I found that to be incredibly helpful and made the assembly process go quick and smoothly. It recommends 2 people but I was able to do the whole thing by myself in about 14 hours, so don’t be worried that you can’t do it. If you have basic conceptual knowledge and are able to follow instructions, it’s a breeze. We are so happy with the swing set. One happy kid makes your day so much better. Hope this review helps some of you who are a bit skeptical about it. Have a good day.

Helpful?761AWDL2JMW916327750587
reply from BYDSales

Thank you for your 5-star review!

Apr 5, 2017
Reviewer name: indykimmie
5 out of 5 stars
5 out of 5 stars review

Just got it put together. Kids love it!

This was a Christmas present for my kids that my husband just put together with a little help in about a full weekend. Instructions were easy to follow, very thorough and helpful. All of the parts were there and clearly labeled. Now the kids are having a blast and my 4 yo daughter was sooo excited about the curtains and hammock. Definitely not for a lot of older kids but great for my two under 5 and will grow with them.

Helpful?761AWDL2JMW916327750587
Oct 27, 2017
Reviewer name: Jtf
5 out of 5 stars
5 out of 5 stars review

Easy build and great set.

Bought this set at Sam's club. It was simple and easy to put together with they help.of someone. The best advice is do what I did, take the time to open all the boxes and sort the parts by letter and sort the bolts, lag screws and screws apart. Took several hours to sort everything out but was very helpful on the build process. I put the monkey bars and swing bar together by myself on evening. First day I work on the rest of the swing set had 3 people and we worked about 5 hours. Second day we worked with 2 people and took about another 4 hours to finish up. Had on bag of parts missing, that only had 4 pieces but was able to find that at the local hardware store and not wait to get it shipped from the company. Did not take me and my help the 18-24 hours to build as the book said. With me sorting the parts and putting the swing and monkey bar together, I would guess had 12-13 hours of work in it.

Helpful?761AWDL2JMW916327750587
Apr 14, 2025
Reviewer name: JDP2000
1 out of 5 stars
1 out of 5 stars review

Horrible Quality

I dont think they could have found any cheaper pieces of wood to make this thing out of. They are so light and fragile its almost like balsam wood. Multiple pieces were already split and a bunch warped upon opening the boxes. Then the pre-drilled holes are way too small for the lag screws so the first few I screwed in split out the cheap wood. So i had to get a bigger bit and re-drill all of the pre-drilled holes. Then I also had to pre drill every single place where I screw was meant to go (which is about 2 million) because again, the first couple screws split out the cheap wood. There were a couple of boards missing and a couple of boards of the same number too many so I had to make them myself. When it comes to the roof you have to actually get in the playhouse to assemble it. The weight rating limit is 150lbs per 1 child, so unless you are on the thinner side its a bit uneasy getting up there as the boards are super creaky and very questionable. The roofing is just stapled on so I can see it flying off after the first big windy day. I honestly cant see this lasting more than a year. I was extremely disappointed with the quality of it and would not recommend this at all. The quality of the wood is so poor I'm even a bit fearful for my kids to play on this thing. I just couldnt be more regretful for buying this, should've paid a little more and got a metal one. I dont see how they can even get away with selling this junk. It will be firewood in 2 years or less I'm sure. Then the fact that it took almost 3 weeks to get after me contacting customer service 3 different times to find out it was just sitting in a distribution center for 2 weeks waiting for a delivery appointment to be schedule when there was no mention at all of a delivery appointment needed makes it worse. Then it didnt show up on the scheduled delivery date so I called and told them to cancel the whole order and give me a refund which they agreed to but the next day when I was not home it showed up and was delivered. My kids saw it and were excited to have it finally so at that point I decided to keep it. I wish I would have just returned it now. Just a failure all around.

Helpful?761AWDL2JMW916327750587
reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry, as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.