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Customer reviews for Sony Pulse Elite Wireless Headset for PlayStation 5 – Midnight Black for
Sony Pulse Elite Wireless Headset for PlayStation 5 – Midnight Black
3.2 out of 5 stars
stars
112 ratings112 reviews
  1. 5 stars48% (54)
  2. 4 stars3% (3)
  3. 3 stars4% (4)
  4. 2 stars9% (10)
  5. 1 star37% (41)

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Showing 11-20 of 112 reviews
Jun 11, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great sound, terrible build quality

Sound quality is amazing. Build quality is utterly garbage, not even a month of ownership and the headset already cracked. I'm gentle with my headset, they stay in the carrying pouch that came with them, so how did this happen?

Review from walmart.com
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Apr 18, 2026
Reviewer name: Kederious
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

If you want these you have to be gentle i was putting mines on and off for about a month ans they start splitting apart where the connection is from the head part to the headphones terrible design

Review from walmart.com
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Jun 6, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best gaming headset I've ever used. very comfortable and dang do these things get loud if you want them to. I play a lot of NBA2k26 so there's lots of music and it sounds great through these. For $110 you won't find a better headset

Review from walmart.com
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Mar 12, 2026
Reviewer name: Dylan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

100% recommend

Absolutely love them. They cancel out noise fantastic and sounds great. You can talk to your buddy’s and listen to music at the same time, can’t beat that!!

Review from walmart.com
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May 3, 2026
Reviewer name: Jeremy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

this is my second pair of these that I have bought. both of them broke in the same spot rendering them useless. I don't have an overly large head or anything, yet they are too poorly built. super unfortunate

Review from walmart.com
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Mar 15, 2026
Reviewer name: Katelynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The newer ones come with a case! My old one did not. I got a new one because the old one cracked on the side from dropping it. I can't believe how different it feels too.

Review from walmart.com
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Mar 15, 2026
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The frame of the headset just broke when I was taking it off. This was just 3mths after purchasing the headset, therefore i had no recourse for exchange or refund.

Review from walmart.com
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Jan 31, 2026
Reviewer name: steven
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

rhis headset has amazing sound quality but it will randomly disconnect from the dongle even if your right next to it. also the band on it is extremely fragile in the area where the rubber inner band connects to the plastic outer band. there is a seem right there and if you pull it off your head without being extremely gental it will snap. im on my 3rd pair they all snapped in the same exact spot. dont not buy this item. the pulse 3D is way more durable and doesnt disconnect. the sound isnt quite as good but ill trade sound quality for durability and dependability any day.

Review from walmart.com
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Feb 6, 2026
Reviewer name: Jose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Must have for Playstation users

Highly recommend if you love gaming with friends. Being a Sony product is great because the setup is super easy and it just works with the PS5. I had another headset, but whenever i wanted to hear audio from my tv, i had to disconnect the USB dongle. This headset doesnt have that issue, you just turn it on and the audio switches over.

Review from walmart.com
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Oct 25, 2025
Reviewer name: kimberly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

PlayStation 5 new Pulse Elite wireless headphones

They are like a flex fit headband with spring action that self adjusts so they will constantly move on your head if changing lounging positions like in a reclining gaming chair. Bad frequency range, I literally can’t walk out on my front porch, which is a glass screen door and 10ft from my system, without the headphones signal cutting out… so no sound and mic cutting out at small distances. The built-in microphone has way too much external noise, like a fan blowing is heard on the mic like I’m in a hurricane storm. I also feel like the unmuting action takes longer. I stay on mute since background noise, the timing for the mic to actually pick up from when button is pressed is on remote control is delayed longer than my previous Logitech set. My Logitech gaming headphones don’t have any of these issues. Sony needs to make the signal stronger or something, and figure out a better AI enhanced filtering system for the mic to reduce background noise. The over the ear part is super comfy though, so I’ll keep them and hope one day they get a software update that makes them usable at a distance with better mic filtering as I like freedom to move about while gaming and not be entirely stationary. Also, the hanging charger is pretty sweet and I could use it on the side of my PS5 that I keep in the vertical position which was convenient. Sound quality from games and other players is good. For the price I guess I just expected everything about them to be superb and since it is from the gaming system company I guess I just expected them to be more seamless and better than an outside company would be with a companion product.

Review from walmart.com
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