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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
4.1 out of 5 stars
stars334 ratings239 reviews
  1. 5 stars68% (228)
  2. 4 stars10% (33)
  3. 3 stars2% (8)
  4. 2 stars4% (15)
  5. 1 star15% (50)
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Showing 81-90 of 239 reviews
Jan 3, 2026
Cs
1 out of 5 stars review

This is a bad product, don't waste your time.

The first one worked for about a day, and literally came to a grinding halt. The replacement wouldn't even turn on. These machines are a terrible design and Im really surprised Sams Club is allowing them to be sold. Pay attention to the reviews, it isn't just a few bad apples, it is just an overall bad product. (The Opal customer service didn't even try to have me get it repaired, they told me to send it back within 30 seconds of the phone call)

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Dec 28, 2025
mandajane
2 out of 5 stars review

HORRIBLE grinding noise!!

[This review was collected as part of a promotion.] I have had this ice maker for 3 weeks and it randomly makes the most horrific screeching sound, like grinding gears. Ice is great if it just would stop with that sound. Think "Most annoying noise in the world sound on Dumb and Dumber"...

Review from geappliances.com
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reply from GE_Appliances

If you have not already done so, please follow the cleaning and sanitizing procedures listed in the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf - We're confident this will help.

Oct 11, 2024
Lynn
1 out of 5 stars review

Terrible Product!

I owned this and the cleaning went from once a month to every week within three months time. I do not recommend! You will be better off buy a self cleaning ice machine. You can find small industrial ones that works a whole lot better and can be cheaper.

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Sep 20, 2025
Daljake
4 out of 5 stars review

Great Ice - many issues with design

[This review was collected as part of a promotion.] Love the ice but since this is the original model, there are several things that are really annoying. Mainly the seepage of liquid every time you open the bin. Also the spraying of water all over the ice (causing it to melt) every time you get any amount of ice from the bin. Requires constant wiping off of area around the icemaker every time you open the bin.

Review from geappliances.com
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Dec 27, 2025
Adam
1 out of 5 stars review

The Whining noisy ice maker

I have purchased %26 returned this item 3 times within a year all for the same exact issue, it makes the ice but after 3days to a week out of nowhere it starts whining out of control, even when turned off it still continues whining, it will need to be unplugged for it to stop. I have videos i would like to submit but this review only allows photos. After the 3rd time, i returned the item and went with a different brand..

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Dec 11, 2025
Ta4al
5 out of 5 stars review

Doctor recommended me trying this.

[This review was collected as part of a promotion.] So excited to receive this. I stay dehydrated about 70% of the time. I absolutely hate drinking water but love ice. My Doctor suggested trying this and I'm very optimistic. If you're interested in my experience feel free to check back with me later

Review from geappliances.com
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Oct 5, 2024
Harris
5 out of 5 stars review

There are days...

There are days when I think that this GE Opal ice machine is the best thing in the kitchen. The other days I just love the convenience of fresh, easily available ice. The size of the ice pieces is perfect for drinks or going into a blender. I purchased the one with the side tank and it definitely was the right decision. It is easier to fill the side tank. I use distilled water The only downside to this machine is the monthly cleaning. After a few times, it becomes a smooth process and you will want clean ice! The machine will prompt you when it is time to clean I have already recommended to friends

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Dec 8, 2025
ses71
3 out of 5 stars review

Loudest ice maker of all time.

[This review was collected as part of a promotion.] While this ice maker generates good ice, it produces the most obnoxious and annoying sounds to the point my kid couldn't sleep through the night. I had to unplug it 2 days after I got it hooked up.

Review from geappliances.com
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reply from GE_Appliances

We recommend running a full cleaning/descaling and sanitizing cycle to resolve this issue. You can find the instructions for this starting on page 7 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--1jfWxVD5--/sucedrcowdih1xgqteu1.pdf. Please note, to ensure proper performance, we do recommend only using distilled water in your Opal.

Dec 29, 2025
Derek
1 out of 5 stars review

0 for 2 - poor quality, poor GE customer support

Both ice makers made incredibly loud squealing noises on day one. Occasionally made ice, but more often than not, it only made noise. Tried using GE's recommended “solution” of cleaning with vinegar to descale my brand new ice maker. Look on YouTube and you will see so many videos about squealing GE ice makers. It is frustrating GE doesn't stand behind their product.

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Nov 21, 2025
JOCELYN
1 out of 5 stars review

Broke after only 2 full months of use.

I really loved this ice maker until it stopped working less than 3 months after purchasing it. It was working fine at first. We kept it clean and descaled. Recently, it just stopped making ice and kept saying we needed to add water even when the reservoir was full. We drained it, cleaned it again, refilled it and the same thing happened again. Apparently, others have had the same problem. So, we returned it. I will miss my nugget ice.

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