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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
419 ratings307 reviews
  1. 5 stars63% (264)
  2. 4 stars9% (36)
  3. 3 stars3% (14)
  4. 2 stars5% (23)
  5. 1 star20% (82)

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Showing 71-80 of 307 reviews
Aug 9, 2025
Reviewer name: Teresa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

EXCELLENT PRODUCT

This ice machine is the BEST thing I've purchased in a while. I was very impressed with the quality of ice it makes. A gallon seems to go a long way. I highly recommend this product!!!

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Aug 8, 2025
Reviewer name: Oshoot
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great unit makes self serve ice on countertop

Works well much quieter than Fridgeidare, unfortunately we bought two weeks before $120 price reduction- cannot find anyone at Sams to help me with price adjustment

Helpful?354GVIG69MP416245568082
Oct 29, 2024
Reviewer name: Greg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ice nuggets

I love these ice nuggets. I thought they would melt down really quickly in a drink, but they don’t. They actually chill the drink very quickly and remain pretty solid for a long time. I use them in my thermos and it last all day.

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Aug 16, 2025
Reviewer name: Noonie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful!! We love the Opal!

The Opal is great, makes the best nuggets to crunch on. Very convenient and easy to maintain. Makes your beverage colder. Makes ice nuggets quicker than I thought, the whole family loves Opal!

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Aug 31, 2026
Reviewer name: H Miller
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nugget Ice extravaganza

Outstanding ice machine

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Aug 27, 2026
Reviewer name: Natalie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quite

Quite and makes ice fast

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Aug 17, 2026
Reviewer name: Hopey 17
3 out of 5 stars
3 out of 5 stars review

Extra Tank doesn't work

I love the machine makes great ice super fast only thing is it will not get the water from the tank on the side. I've moved it, cleaned and nothing. It only did it once and never again. Also it tends to melt in the macine.

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

We encourage you to review page 12 of the Owner's Manual to ensure the tubing is connected properly - https://images.salsify.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf. Check to be sure the hoses are lying flat. If the water still doesn't flow, lift the tank from the ice maker and raise it 4" to 5" until water starts to flow then, place the tank back in position. It is normal for the ice in the bin to melt. The Opal ice maker does not maintain the temperatures needed for keeping the ice frozen. The water from the melted ice is recycled, filtered and used to make new ice.

Jul 29, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

horrible delivery, cant use

Was delivered severely damaged. This item is only sold online. I am being asked to return to club for a refund and repurchase online. i was excited but unsure a replacement will be delivered without damage. So annoying and hugely inconvenient.

Helpful?354GVIG69MP416245568082
reply from GE Answers

We'd like to help you with your Opal unit not working. Please send us a private message via Facebook, Instagram or X with your contact information, complete model/serial numbers, and a copy of this review.

Dec 20, 2025
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

Great ice, poor quality, and is failing already

Bought Nov. 30, 2025, started making and odd groaning noise after two weeks and seems like the water level sensor and pump are failing. It asked for descaling after 1st 100 hours and I use distilled water only. This tells me I think descale is based on time, not actual need. Did descale and rinse which is a pain and can get messy with side tank. Once or twice a day I have to add water in the unit water reservoir after about 2 weeks after I got it which is what leads me to think the noise is the water pump as reservoir is half full, and the side tank is completely full. After I purchased I see this is one of the major complaints. I’m giving it till new years and if doesn’t correct it self it’s going back. The ice is very nice. The unit looks very good, but the noise is louder than I expected from the unit and I had no idea the maintenance on. It would be such a pain. If I had to do all over again, I would not purchase it’s not worth the labor

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Aug 6, 2025
Reviewer name: JV
1 out of 5 stars
1 out of 5 stars review

Don't buy

I should have read reviews. After spending much time setting this up and sanitizing it was such a waste of time. It makes ice just to have water spray all over the ice and melt it. After reading reviews it looks like there are a lot of issues with this machine.

Helpful?354GVIG69MP416245568082