Customer reviews for iRobot Roomba Plus 4020 Combo Robot Vacuum & Mop with AutoWash Dock and DualClean Mop Pads forCustomer photos









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Good cleaning performance, but leaves the floor a
[This review was collected as part of a promotion.] Setup was super quick—just 5 minutes to unbox and connect the robot to the app. Adding it to the app was also easy and smooth. Performance-wise, the robot cleans well, and the hardware feels solid. The vacuuming and mopping are effective, and it’s great that it empties its dustbin and washes the mop pads after each session. The water tank lasts about two days, and the hot air drying feature is a nice touch. One thing to note: compared to my other robot (from a different brand), the Roomba leaves the floor a bit wetter after mopping, so the drying time takes longer. You can set up no-mop and keep-out zones, but there are some downsides. Keep-out zones can't be rotated to match your furniture layout, and there’s no virtual wall feature to create custom-shaped boundaries. Also, you can't set a no-go zone too close to the dock. Spot cleaning works, but you can’t adjust the size of the area. Another thing missing is a button on the dock—you have to use the app or press the robot itself to start a clean. Unfortunately, the app froze twice on the first day, and it doesn’t show any dock status info, which would’ve been useful. Mapping is slower compared to other competitor, but extra mop pads are included, which is a plus.
Not for me, but good for someone else
[This review was collected as part of a promotion.] The Roomba was quite the experience. I've never had a robot vacuum before, so this was a first time for me. After assembly, you have to set up the robot via an app. It was confusing because there were 2 apps in the app store. The correct app is called Robot Home. It's a little frustrating and takes a while to set up (connect to wifi, make a name, make an account, etc). After the initial setup is complete, you can start to make maps for the Roomba to clean. You can edit the names of the maps & rooms. It won't clean while creating a map. When you want to start cleaning, you can choose different settings in the app. Examples include: vacuum or mop only, vacuum & mop, or vacuum then mop, how many passes, suction level, scrub level, etc. In order to use the mop, it can use clean water only or water with a specific, Roomba approved solution. That's a little annoying that I have to buy a separate solution. I didn't want to purchase it, so I just used plain water. When cleaning, all cords must be moved because it will easily get tangled. Sometimes it misses a few spots, especially when on carpet. It only cleaned surface debris on carpet, it couldn't give it a deep clean (even on the more powerful suction). It cleaned perfectly fine on flat tile surfaces. When it's done cleaning, it returns to the dock and empties the dirty water & empties the debris into the vacuum bag. Overall, this isn't for me and my home/lifestyle. The app can sometimes be confusing. I have a small home, so it would be faster to just do these things by hand rather than a robot to do it. In my opinion, if you had a larger home with wide open spaces (no carpet) this would be perfect. I would even say it would be great for older people, if they know how to work an app and had large empty floor spaces. You can pick up the Roomba, and place it in a different room to clean, but it will have a hard time trying to find the home dock. If you move the dock, you have to reset the map to reset the Roomba's home.
Good combo vacuum
[This review was collected as part of a promotion.] Robot vacuums have come a long way since I had my first robot vacuum ten years ago. Setting up the robot and doing the initial mapping is easy with the Roomba Home App. The Lidar navigation is precise, and it only took one pass to get an accurate mapping of my home. It avoided objects pretty good and didn’t get hung up on the cords that I wasn’t able to get out of the way. It’s easy to divide and name the room in the app. I have laminate, tile and carpeted flooring as well as numerous rugs and runners. It does a great job of vacuuming all the different surfaces and I had no issue with battery life when cleaning a 1,500 sq ft area. It’s a bit louder than my other robot vacuum, especially when emptying the bag but it’s not a deal breaker to me. I do find the app a bit cumbersome and time consuming though when scheduling cleaning routines. I was super excited about the dual water tanks as well as the mop washing and mop drying features. I don’t enjoy mopping. Unfortunately, these features need some improvements. The water tanks are small, the mop pads leave the floor too wet, and the long drying cycle doesn’t fully dry the pads. Also, this model doesn’t have the edge cleaning feature so it doesn’t do a very good job of mopping the edges. All in all, it’s a pretty decent robot vacuum and with some improvements to the app, and the mopping features, it could be a great vacuum. It cleans well enough that it has drastically cut down on the time I spend manually vacuuming and mopping my home. That’s a win in my book.
Absolutely love the maintenance for cleaning floor
[This review was collected as part of a promotion.] Where do I even begin? I absolutely love this thing! We have two other roombas - one just does carpet and the other vacuums and mops, but it doesn’t have a refilling station and holy buckets is that a game changer! We set this on a schedule to vacuum and mop MWF, which would never happen previously, so it’s amazing to come downstairs at lunch and your floors have been cleaned almost by themselves. It also dries off the pads, so you don’t have to worry they will get mildew. Downside is that it’s more of a maintenance thing, so it’s not going to get any really grubby floors - so you’ll want to do a heavy duty cleaning before, but again I’m not mopping three days a week so this is amazing.