I was super excited about this product because I have light gray/white flooring and the videos make it look super efficient to clean but sadly, this product did not meet expectations. I used the grout cleaner attachment, but it does not really remove a lot of dirt from the grout lines, even with cleaner applied. I also have large sliders and the window cleaning attachment leaves streaks which requires me to scrub behind it. The steam is obviously very hot but again, it felt way below my expectations because I have to scrub behind it. If you have tan or dark colored flooring then perhaps this could would work better for you, but with light flooring… Save your money and your energy. If I could return it and not lose so much money, I would.

I steam cleaned 24 feet of floor-to-ceiling blinds with the NEAT steam cleaner. They hadn't been cleaned in a dozen years, because regular cleaners just pushed the dirt around so I gave up. Now they look new. It would have cost more to have it done, and now I have a steam cleaner that can tackle other parts of the home that need attention.

I love this thing. I love to talk about my steam cleaner to friends and family, LOL. I’ve cleaned all my floors and windows and vents and furniture with it. Design-wise, it is really convenient and accessible (speaking as someone with a disability)! The NEAT steam cleaner is not heavy, unwieldy, or difficult to use. It does get hot after you’ve been using it for a while, but that’s to be expected: It’s steam! The adjustable length is great because it helps me reach the floor, which I can’t do otherwise, and also reach tall things like the top of the fridge. If the dirt is caked onto whatever you’re cleaning it will definitely take a bit more muscle/“manpower” than the videos imply, but cleaning a window takes me under 30 seconds. It is a million times easier than scrubbing by hand! Also the design is cool and modern and the small profile makes it convenient to store, unlike some of the other bulky steam cleaners I’ve seen on the market. I love that any microfiber cloth can be used with the floor tool, and not just the proprietary ones!

told my sibling to purchase this product , because we needed a chemical free way of cleaning the family house. I bought another one, after I moved into my own home. I have told all my friends and my flatmates to buy this steam machine, they have seen how it works and said they were impressed as to how strong and how durable the machine truly is. Dupray do not play games when you need a replacement or have missing accessories. The only negative is that there should be a light to indicate when the water tank is actually full, it's very hard to determine if the water is full, sometimes you have to clean the boiler using a vinegar product as advised in the instructions manual, every 20 hours of usage. Also, it does take a few minutes to heat up, but, that's excused when you have to move your things around in the house, or run an errand. the boiler is not heavy, when carrying it, and it's lightweight. The actual hoses are made from good quality , but sometimes the pipe tangles so you have to make sure it's all straight. Extension lead is very good length for moving . 2 year warranty and lifetime on boiler. Put your trust with Dupray. ALSO, You can wash the microfibre clothes, they honestly give a generous amount of attachments, in my opinion, as opposed to other companies. leaking or burst of water coming out from the end. overflowing happens sometimes, makes me think that I did something wrong, I always use a kettle and measure accurately, but still overflows.

I bought this product as my third step floor cleaning process, as I launched a non-toxic cleaning business. This has become my most utilized tool in my own home and those I service. It is the ultimate cleaning tool for any home; I no longer need a 3-step floor cleaning process as this steamer can do it all. With a simple showing of what this tool can do my friends & family have began to buy this steamer with no hesitation as its a great product. My favorite things to clean are dirty grout and tiles + the bathroom has become a breeze. It has high heat, even steam and is compact; everything I could hope for in a steamer. Dupray has excellent customer service, if you need any help or issues they will go above and beyond to help. I highly recommend this tool and company.

Arrived last week but I was OOT so did not get to use yet. I had an earlier model but got clogged and not steaming well. This one was great. I cleaned a large portion of the kitchen grout tiles but I especially will like to detail my car as I did with previous model and for oven and baseboards. I am anxious to try the window/mirrow squeegee too. Always feel good to have those dirty grout lines throughout the house clean. I am looking at Heroo Spot Cleaner. I have an 87 year old friend whom I help the last two month as she had some major surgery and no family to help help Her cat is old and has problems so I am anxious to try on her carpet spots from the cat. Also would be better for furniture and beds and curtains.

I have had two neat steamers. I was able to get a replacement after a few things went on the first. I love how easy and light the steamer is. I have yet again had some parts break off quickly on the second one and so I gave one less star for that reason. Everything still works but the mop head clamps have broken off and can’t use it. Otherwise it’s the best steamer I’ve owned ever and would buy more again probably just a higher up version with more sturdy components on them.

I bought this product a couple of months ago and I am amazed with all the differnt uses. I used it to clean the grout and tiles in my shower, which restored it to just like new. I used it to clean dirt and stains from living room couch and it looked brand new again. I mostly use it to steam clean my house as I have tile only and it does a great job of cleaning dirt and grime that sweeping or vacuuming leaves behind.

My first steam cleaner that I use multiple times a week. It takes a bit of getting used to but have used its the various attachments for floors and fabric. It heats up quick as advertised and the tank size is big enough for my use. I love the range or attachments and cloths supplied, makes the cleaner very versatile. Only slight irritation is cable length, could be longer. On the whole very pleased.

I am astounded by this steam cleaner. I got it the other day and have cleaned EVERYTHING in my kitchen and I'm starting on my bathroom today. Easy to fill, set up and use, this will pay for itself over and over. The main reason I got the Neat is the lifetime boiler warranty. I haven't been this pleased with a purchase in a long time or this excited to clean EVER!.