Thanks for your review and also bringing this to our attention, Cubancutie. Our razors go through many quality checkpoints, so breakage isn't something we'd expect when our razors are used properly. Please call us at (800) 445-5388 and we'll be glad to help!

Dale, quality has always been at the forefront of everything we do. We use top-grade steel and a special coating to ensure your blades last longer and cut better, especially when paired with warm water and a shave prep. This should help make them last around a month so long as you trim the area beforehand. We'd like to collect some additional information and help. Please call us at 800-445-5388.

With quality being at the heart of what we do, and with the checks we have in place, we wouldn't expect you to have this kind of experience with our GilletteLabs Exfoliating Razor especially when used as directed. We're sorry this happened, but we're glad you reached out to our team and got some help. If you need to get in touch with us again, please give us a call at 800-445-5388.

Your safety and satisfaction are our top priority. With the many quality and safety checks we have in place, we expect our Exfoliating Razor to exfoliate the skin and reduce your routine by a step leaving you with comfortably smooth results. We're so sorry to hear about this, and be assured that this isn't normal especially if you used warm water and a shaving cream/gel. We'd like to learn more, so when you have a free moment, give us a call at 800-445-5388.

Enjoying the comfort of a hot towel shave is of the utmost importance to us, Dave. We understand enjoyment first comes with the handle, so we do many tests to ensure it's just right for our users. We're sorry to hear you're not a fan of it, and we'd love to hear your thoughts about it. When you're free, please call us at 800-445-5388.

Hey there, Ray. We take great pride in creating quality blades so that our users get the high-quality shave they deserve. We're truly sorry to hear that one of our loyal users who's been using our blades for over 40 years isn't a fan of this. We'd like to learn more about why that is and see if we can improve your future uses. We can be reached at 800-445-5388.