There's nothing more important to us than your safety and satisfaction, so we're truly sorry to hear that you're not a fan of our 5-bladed razor and its size. This isn't what we expect as it's not the number of blades that cause nicks and cuts, but rather a blade being put onto the skin with high pressure at the wrong angle. Having more spring-mounted blades closer together distributes the pressure more evenly across the contours of your face, leading to a more comfortable shave. We have numerous quality and safety checks, but for the best results, we always recommend using warm water, a shave prep, and shaving using light and gentle strokes if you're not already doing these things already. Please discontinue using it. We'd like to make a report to our Safety Team and help. Please call us at 800-445-5388.

Dale, quality has always been at the forefront of everything we do. We use top-grade steel and a special coating to ensure your blades last longer and cut better, especially when paired with warm water and a shave prep. This should help make them last around a month so long as you trim the area beforehand. We'd like to collect some additional information and help. Please call us at 800-445-5388.

When using our GilletteLabs Exfoliating Razor, we expect you to notice a quicker smoother shave due to the exfoliating powers it has to offer. While we're sure you know this, this razor works better when the hair is trimmed down, soaked in warm water, and when a pre-shave is applied. Shaving against the grain also helps. Your feedback and satisfaction are important to us, and we'd like to hear from you about this. Please call us at 800-445-5388.

Enjoying the comfort of a hot towel shave is of the utmost importance to us, Dave. We understand enjoyment first comes with the handle, so we do many tests to ensure it's just right for our users. We're sorry to hear you're not a fan of it, and we'd love to hear your thoughts about it. When you're free, please call us at 800-445-5388.

Thanks for your review and also bringing this to our attention, Cubancutie. Our razors go through many quality checkpoints, so breakage isn't something we'd expect when our razors are used properly. Please call us at (800) 445-5388 and we'll be glad to help!

Especially for maintaining your head, you'll need a sharp blade to get that premium look you're after, Sean. Our Gillette Labs Exfoliating Razor was crafted to mechanically exfoliate the skin and remove dirt and debris so that you can get a smooth shave when you use warm water and a pre-shave. We're sorry that the blades weren't as sharp as you expected, and we'd like to learn more. When you have a free moment, give us a call at 800-445-5388.

Hey there, Ray. We take great pride in creating quality blades so that our users get the high-quality shave they deserve. We're truly sorry to hear that one of our loyal users who's been using our blades for over 40 years isn't a fan of this. We'd like to learn more about why that is and see if we can improve your future uses. We can be reached at 800-445-5388.