Customer reviews for LG 6.3 cu. ft. Smart Electric Single Oven Slide-in Range with New Handle and Printproof® Stainless Steel forThe worst applicance experience with a company.
All of my appliances are by LG. The brand new refrigerator freezer, the stove, the microwave, and the dishwasher have some sort of problem. I have had my appliances two years February March and April 2022. It is sad that you produce things that don’t last two years, and then I have to come out of my pocket because it’s past a one year warranty on the appliances that I have to pay to have someone come and fix them which is not right. I can’t even cook on my stove because the elements are too hot when the dial is clearly on low . All of my food burns. On my microwave, I can’t even tell the time because all that one Number does is flash it does not give me the time that it used to give me during the first year. I had the microwave. When the dishwasher came two years ago, it leaked water all over the place they had to bring in, another dishwasher and that was the installers who put the product in and realized it was . I will never buy LG again.
Hey Lametrius! We appreciate you telling us about your experience with your LG kitchen set and our service team. We're building products that will stand the test of time, and your insights are the foundation upon which we construct our commitment to quality. We noticed you've got quite a few LG kitchen appliances! Thank you for choosing LG to be at the heart of your home; we're honored that you've entrusted us with your kitchen. To get started with your LG Microwave, are there any error codes displayed on the unit's LCD panel? If so, check out our guide at https://shorturl.at/jS9qd for more information on the cause and how to fix it. We'd also love to look more into your LG range and dishwasher to see how we can help. Please follow up with us on social media @LGUSSupport with your model numbers and contact info so our team can look into this right away! *Joseph
Continual problems
[This review was collected as part of a promotion.] Have had trouble with multiple burners coming on when one burner is activated. Serviced twice, problem still exists. Also, oven is unable to be set to anything other than 350. This problem was fixed once and again appeared. Less than 3 years old.
Hey there! Thanks for sharing your experience with us. We totally get how critical it is to have your stove in perfect working order, and we want nothing more than for you to enjoy using your LG stove. We want to look into this further for you, so please private message us on social media @LGUSSupport. We're looking forward to working with you to get you the best resolution! ^Chanelle
Love the features
[This review was collected as part of a promotion.] I purchased this about a month ago, absolutely love the looks of it. Although I do need to keep the LOC on the stove as I accidentally was cleaning behind the stove on the tile and turned on the burner.
Hey there! Thank you so much for sharing your experience with us! We’re thrilled to hear you love the look of your new LG range—it’s always great when style and performance come together. 😍The feature is a lifesaver for moments like that, keeping everything safe and sound! If you ever have any questions or would like to share more feedback, connect with us on social media @LGUSSupport. We're always here for you. Cheers to many more safe and stylish meals with your new range! ^Joslyn
Sexy!
[This review was collected as part of a promotion.] This unit has the look, the brains, and bakes a pizza like we bought it from Abbey’s pizza parlor! It’s easy to use and even runs off our Wi-Fi. It really sets off her new renovation. My wife loves the glass top as it always looks sleek-easy to clean. Cooking just became more fun!
disappointing performance -basic unit
[This review was collected as part of a promotion.] Nope. Slow cooking pan heating/boiling- even on ultra boil. Oven is slow to heat up- convection is questionable- it’s not going to speed up any cooking times as some convections do. There is no live temp feed-back on oven. You have idea where warm up is or what the temp is other than blindly accepting your set temp (that’s lame for trying to preload items when oven is reaching desired temp). The app seems like an intern project /doesn’t have to much applicable use to save a person time / efficiency/ or benefit for cooking. Don’t fall for the professional quality. Cooking seems to take me x2 as long no matter what I’m doing. The knobs turning accidentally when bumping them are going to kill or injure people. I’m disappointed every time I use it because of its inefficiencies and price
Hi there. Thank you for sharing your experience with us regarding your LG LSEL6333F range. We understand the issue with the slow heating and convection performance, as well as concerns about the knob design and app functionality. Your feedback is important, and we'd like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358. To address the slow heating issue, ensure that the oven is properly preheated before use, as not doing so can affect cooking times. For the convection feature, make sure to use the appropriate convection settings and cookware to optimize performance. If the knobs are turning too easily, consider using knob covers to prevent accidental adjustments. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and improvements. We appreciate your patience and understanding. —Mau
Beware of turning this stove on by mistake
This stove should be taken off of 5he market and recalled. The range works well BUT the control knobs are on the front and are very very easy to turn on by mistake. We almost lost our home because one burner was accidentally brushed up against and turned on while a pot of food was on it. 3 weeks later and we are still trying to rid the house of the smell of smoke. I love LG products this electric range has a poor design by the placement of the control knobs. Please recall it before something serious happens because it got turned on accidentally.
Hello! LG is committed to delivering excellent products to our customers. We deeply apologize for the negative experience you had and appreciate you bringing it to our attention. Your feedback is extremely important to us as it helps us improve our products and ensure that such incidents are not repeated in the future. ~Rita
Cooking Range with Air Fryer
[This review was collected as part of a promotion.] This range/oven with air fryer is very nice. My only issue is the cook top burner knobs will flip on very easily if they are bumped. I’ve accidentally turned on my burner without knowing. They turn on so easily that my daughter’s dogs will turn on the burners sniffing around the stove & bump with their nose. This is a potential hazard that should be corrected. Other than that, it’s a very nice appliance.
features good knobs unreadable
Product seems to work okay. One major problem exists for both myself and wife. The knobs on the the black stainless model are unreadable in average light. the numbers on knob are not bright enough forcing us to bend over many times to ensure right heat range. The model we looked at in store was the 6333f pure stainless and these knobs are bright chrome with black numbers. this is what we expected for 80 year old eyes. hopefully we can get these knobs from LG.
Hey there! Thank you so much for your review of your LG Range. We're super happy to hear that you and your wife have been enjoying it so far! Illuminating your cooking experience is what we're all about! Getting the perfect simmer, sear, and bake with your LG range is easier when you can see what you're doing, so let's see what we can do to brighten up those knobs and take your culinary skills to the next level! The knobs on this unit have a few substitute replacement parts that may resemble more closely what you and your wife saw in store. We'd love to review your options with you if you'd reach out to us on social media @LGUSSupport. Please include your contact information and the review ID 235642816 so our team can get started with helping you out immediately! *Joseph
Definitely not a pro big oven
The oven doesn’t stay at the temp you set it to. I set my oven to 350 and mid bake it drop to 325. Also marking on the knobs have worn off and you can’t read them any more. I tried out the sled clean function and will never do that again! The clock now is half lit. I would not recommend this oven.
Hey there. We're sorry to learn about the issues you're facing with your LSEL6333F oven. The temperature fluctuations and worn-off markings are certainly concerning. Please send us a private message via Facebook or X (Twitter) @LGUSSupport so we can assist you further with these issues. We want to ensure your oven is working as it should. Thank you for sharing your feedback with us. ^Sam
Low quality products from LG
[This review was collected as part of a promotion.] This oven range is about a year old. Already the front Left burner doesn't adjust and stays on high. The left rear burner has fallen down and now sitting at a 45 degree angle. Called LG and they don't want to take care of the issues. Recommend another brand.
Hello there, thank you for sharing your experience with us. We understand your situation with the front left burner not adjusting and the left rear burner issue. Your feedback is important, and we’d like to assist you further. To address the burner issue, we recommend checking if there is any debris or obstruction affecting the burner operation. For the angle problem with the rear burner, please ensure it is properly secured. LG Range / Cooktop – Troubleshooting Heating Issues - https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447 If these steps don’t resolve the issues, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo