Hey there. Thank you for sharing your honest review—we truly appreciate your feedback. We're committed to continuously improving our products, and as part of the LG Range safety recall, we're working to make things better moving forward. In the meantime, we've provided warning labels to help raise awareness and ensure user safety. We're glad you received one, and also want to remind you about the Control Lock feature, which can help prevent the knobs from turning too easily. Simply press and hold the "Lock" or "Control Lock" button for 3 seconds until you hear a chime and see a corresponding indicator light illuminate or turn off. If you have any further questions, feel free to reach out to us @LGUSSupport on social media. We're always here for you. ^David

Hey there! Thanks for sharing your experience with us. We totally get how critical it is to have your stove in perfect working order, and we want nothing more than for you to enjoy using your LG stove. We want to look into this further for you, so please private message us on social media @LGUSSupport. We're looking forward to working with you to get you the best resolution!​ ^Chanelle

Hey there! Thank you so much for your review of your LG Range. We're super happy to hear that you and your wife have been enjoying it so far! Illuminating your cooking experience is what we're all about! Getting the perfect simmer, sear, and bake with your LG range is easier when you can see what you're doing, so let's see what we can do to brighten up those knobs and take your culinary skills to the next level! The knobs on this unit have a few substitute replacement parts that may resemble more closely what you and your wife saw in store. We'd love to review your options with you if you'd reach out to us on social media @LGUSSupport. Please include your contact information and the review ID 235642816 so our team can get started with helping you out immediately! *Joseph

Hi, there. Thank you for sharing your experience with the LG Range (LSEL6333F) model. It’s great to hear that the Air Fry feature was a key reason for your purchase and that it’s living up to your expectations. This model is designed to heat quickly and evenly, so it makes sense that you noticed the difference compared to your older oven. The slide‑in design sitting flush with your countertops — and showing off that upgraded backsplash — is exactly the kind of clean, modern look many customers love. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We’re so thrilled to hear that you’re loving your new stove Tammiecar! There’s nothing quite like the satisfaction of a perfectly baked meal, and we’re so happy to know that our stove is helping you create those “home baked” moments. Your feedback means the world to us, and we’re so excited to be part of your kitchen! If you ever need anything else, we’re here for you – happy cooking! 💙 ^Anthony

Hey there Jerami! Thank you for sharing your experience with us about using the burners for your LG range. Your review helps us to improve future products so you can have a truly enjoyable cooking experience, and we'll be sure to share your feedback with the proper teams so we can continue to work towards that goal. If you ever need help in the future, please feel free to reach out to us, and we'll be here for you! *Josh

Hi there, Thank you for reaching us. I'm shocked and deeply concerned to hear that you've experienced a major fire hazard with your LG product. I can only imagine how frightening and unsettling this must be for you. First and foremost, I want to assure you that we take your safety extremely seriously. I apologize for any anxiety or worry you've experienced, and I want to assure you that we're taking immediate action to address this issue. I understand that you're wondering how this hasn't been recalled yet, and I want to assure you that we're working closely with regulatory authorities to rectify the situation as quickly as possible. We're committed to providing a safe and reliable product, and we're taking steps to ensure that this issue is resolved promptly. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris