Hey there! Thanks for sharing your experience with us. We totally get how critical it is to have your stove in perfect working order, and we want nothing more than for you to enjoy using your LG stove. We want to look into this further for you, so please private message us on social media @LGUSSupport. We're looking forward to working with you to get you the best resolution!​ ^Chanelle

Hello! LG is committed to delivering excellent products to our customers. We deeply apologize for the negative experience you had and appreciate you bringing it to our attention. Your feedback is extremely important to us as it helps us improve our products and ensure that such incidents are not repeated in the future. ~Rita

I have requested service for your unit, and you should hear from a service center soon to confirm an appointment. Your work order number is RNN220804000221. If there are any issues, or if you have questions, please reach out to us. Thank you for your patience.^Sandy

Hi. We'd appreciate you taking the time to post your review. We'd like to ensure you get the best experience your range has to offer! So that we can help, please reach out to our social media team at the handle @LGUSSupport. Feel free to send us a private message with your phone number and range information (model and serial numbers). It's our pleasure to help, and we look forward to hearing from you! ^Chris

Hello there! We understand that you have concerns about the glass cooktop on the LG Range, and we're here to help. To provide you with the best possible assistance, we kindly ask that you reach out to our LG Social Media team by using the hashtag @LGUSSupport when posting on Facebook or Twitter. Be sure to include the model and serial numbers of your range so that we can provide you with the best possible assistance. ~Rita

Hi there, Thank you for reaching us. I'm so sorry to hear that you're experiencing an issue with the burners on your new appliance. I can imagine how frustrating it must be to have to be constantly mindful of bumping the burners, which could lead to them turning on unexpectedly. I want to acknowledge that this is not the level of quality and safety we expect from our products. We take situations like this very seriously and I want to assure you that we're going to do everything we can to help you resolve this issue. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris