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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 871-880 of 5,057 reviews
Jul 2, 2020
Tylar
5 out of 5 stars review

Verified Purchase

Don't think just buy!

[This review was collected as part of a promotion.] Seriously the best product I own! So easy and convenient to use! I can clean my entire home in less than 20 minutes! I typically only sweep and mop my floors once a week and with this product I'm able to clean at least 3 times a week! It was worth every penny.

Review from BISSELL Homecare
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Dec 10, 2019
jay
4 out of 5 stars review

Verified Purchase

Don't make same mistake

[This review was collected as part of a promotion.] You get what you pay for! Yep, I tried to save money and bought the hoover floormate. Within weeks it failed. Warranty had me ship product to Tenn. for their inspection (I paid freight). After receiving my new warranteed model it unfortunately failed again in a few weeks. Same problem. So I took it to a local authorized dealer and they said this model has a defect and water leaks into the motor. I contacted Hoover via email (only way to do it) and they responded with "box it up and ship it back and we will send a new one". I don't want a new defective one. I want a functional product that will hold up. Now after a few months of getting nowhere with them I decided I would try the Bissell product. It was more expensive but, if it holds up I'm ok with that. I love the way it performs. Having used the Hoover when it was working, I must say you can't compare. I have 3 dogs and 3 cats and I this machine does its job. The CrossWave is a much better product.

Review from BISSELL Homecare
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Jul 5, 2020
Elise
5 out of 5 stars review

Verified Purchase

I would buy this product again and again

[This review was collected as part of a promotion.] All of the floors are hard surface floor with two area rugs. Even though I had mopped the Kitchen and Family Room floors the day before, I decided to try out the new Crosswave. It was amazing! You couldn't even see through the water it pulled up. I felt my floors were absolutely clean and would never trust a bucket and mop again! Wonderfull product. I am passing on this revelation to family and friends.

Review from BISSELL Homecare
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Apr 7, 2022
Kathy
5 out of 5 stars review

Verified Purchase

Amazing floor cleaner!!

[This review was collected as part of a promotion.] I love my Cross Wave. It was recommended from a friend who has a pet, we do not. It cleans beautifully on our wood floor, without leaving too much moisture and great for our LVT, Luxury Vinyl Tile. I plan to use it also on floor rugs to save from washing in a machine.

Review from BISSELL Homecare
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Jun 26, 2020
Stephanie
5 out of 5 stars review

Verified Purchase

Amazing product

[This review was collected as part of a promotion.] This crosswave is amazing and so easy to use. It picks up everything, even what you can't see. I am amazed at all of the dirt that it picks up. This cuts out so much time from having to sweep and mop.

Review from BISSELL Homecare
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Jan 3, 2020
Corde
5 out of 5 stars review

Verified Purchase

Bissell did it Again...AWESOME

[This review was collected as part of a promotion.] We love this product. I have hardwood floors and carpet, along with 3 dogs. This tool is absolutely perfect for cleaning at all levels. I was surprised by how much power this tool has for its size. I would strongly recommend this product. It was easy to setup and to use as well.

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Dec 14, 2018
Kathryn
3 out of 5 stars review

Verified Purchase

I might buy this again with ear plugs

[This review was collected as part of a promotion.] I just started using this product. It cleans the floors adequately but the noise the machine makes is much louder and high pitched than expected. I'll be wearing hearing protection. I'd rank this as a 3 1/2 stars.

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Sep 14, 2017
Patricia
2 out of 5 stars review

Verified Purchase

No I wouldn't buy this product again.

Not that crazy about the CrossWave. If you have marble/travertine floors, don't use this on them. The thicker bristles on the roller will scratch it. I must be doing something wrong as it does streak. What areas it goes over, it does do a good job of cleaning. I read the instructions and followed them as directed. Didn't get the results I was hoping for.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for the feedback, Patricia - Our wood floor brush should work better on your marble and travertine floors as it does not have bristles.Check it out here: https://www.bissell.com/gentle-clean-brush-roll---wood-floors-for-crosswave-1608022?cid=ccsocial2107

Sep 24, 2020
Savanna
5 out of 5 stars review

Verified Purchase

So amazing!!! Time Saver!!!

[This review was collected as part of a promotion.] This vacuum is amazing!!! I was looking for a vac and mop combo to clean up my kids' kitchen messes. The littlest one loves to splash milk everywhere. It is really hard to get milk and cereal off of the floor with only a wash rag. Many times the milk would leave a film on the floor and this would be after I wiped it up good. Wet cereal is also hard to clean up to. So I bought this vacuum (some assembly required; not hard) and it works amazingly!! I use it even between my deep house cleans. It is wonderful on area rugs and car mats (little to low pile; I haven't tried thicker area rugs). My area rug at the back door looks brand new when I use this vacuum on it. My expensive canister vacuum can't get it as clean as this machine! I used it on my car mats (along with their upholstery cleaner) and my car mats are cleaner than ever!! In both dirty canisters there was plenty of solid dirt in the bottom. One down fault is the dirty canister isn't big but it does have a stopper when it becomes full to let you know it needs emptied (you know, when you get lost in cleaning). Just empty and go again!! I looked at the shark version but the pads turned me off... I don't want to keep buying one time use pads. Also this machine is really easy to clean!!! It comes with a storage/self cleaning tray. You place water in the shallow part. Then set the vacuum in the tray and turn it on. This makes washing/rinsing the brush easier! Oh and I didn't mention it comes with 2 brushes!! Also the tray comes with an attachment where you can store/air dry the brushes too!! After cleaning the brush, dump both tanks out. Clean the dirty one really well and air dry all parts before assembling it. I also wipe off where the brush is located. A simple paper towel does the trick. Easy easy!!!

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Apr 2, 2020
Carol
1 out of 5 stars review

Verified Purchase

Would not buy again

[This review was collected as part of a promotion.] Used it once to clean wood kitchen floor and mud room. Needed to clean it out and rinse the filter after 5 minutes of cleaning. Spent more time cleaning the vacuum then i needed to clean the floor, otherwise the dirt would come out of the unit as i used it. It was not that dirty a floor to begin with. I would not buy again and would like to get a refund actually.

Review from BISSELL Homecare
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