I know what you are thinking, is it worth the money? It took me months to get over the cost of the Crosswave. However, it only took a few minutes of running it across my floors to know this was an excellent value, considering all the time and energy it will save me! I have 2,000 sqft of gray tile floors which simulate wood. This means thousands of grout lines to maintain! Getting down on my hands and knees and scrubbing all that by hand?!! That is just insane, and not going to happen! With the included pet brush the Crosswave actually gets into the grout lines, it vacuums, cleans and scrubs, providing a truly deep clean in one third the time! Do I have the cleanest floors in town? NO... Unfortunately, the Crosswave does not run itself, so having continually perfect floors is not exactly achievable by me. But we must manage our expectations, mustn't we? Still it does do an excellent job, and with so much included in the price, plus FREE SHIPPING, Sam's had the best price I could find anywhere. Go ahead, take a chance, I think you will not be disappointed!!

I have had 5 hard floor cleaners before I got this one - and this one is the best in every aspect! Vs steam mop: the microfiber roller wipes the floor clean, but the dirty water gets collected in a container rather than pushed around like on a steam mop pad. Plus - a constant stream of new cleaning solution/water is delivered the whole time time I am cleaning. Vs my old bissell hard floor cleaner: I liked the rotating brush on my old bissell cleaner, but the dirty water compartment would fill up so fast! I would have to empty amd refill it 6-8 times when I cleaned all of my floors. This crosswave only has to be emptied once in the middle of my cleaning! Plus - I love that I can take apart the whole front cleaning head to wipe it off - it can get really dirty when I am cleaning up a mess. It's the only cleaner I have been able to use on my area rugs - and I works really well! So simple - just like using it on my hard floors. I considered buying this when it first came out, but hesitated because it's an expensive purchase. I should have purchased it earlier because it has saved me so much time and my floors are cleaner now! Plus - this package with all the extras is the best deal I have found. I am 100% thrilled with my purchase of the crosswave!

This is the beat purchase I have bought in years. Time saving! Dr says worst household chore for people with knee and back issues is mopping and sweeping...but not when using the crosswave. My tiles have never been so clean. Dries in seconds. .and eliminates that fine sand that Florida house always have. I love it!

I purchased this a little over a month ago, and I am amazed and actually disgusted ;) Amazed at how amazingly time-saving and portable this vacuum and floor cleaner combo is, and so very disgusted (in a good way) on what this machine is cleaning from my floors and area rugs!!! WOW!!! I have had 'professional' cleaners every other week, (and me doing a vaccuum/steam alternate weeks), since I moved into my current home, and thought they have been doing a fabulous job....my Crosswave arrived the same morning that my cleaners were here, and we decided to give it a try. The amount of dirt and cat-hair this removed from my rugs was absolutely horrific!! We were also shocked at how dirty the water was after cleaning my wood and laminate floors, after they had used their good-old-fashioned bucket and mop. I can now no longer foresee using anything other than my crosswave to clean my floors and area rugs!!!!

My daughter has a Labrador and this product was able to handle all of the shedded hair. The hardwood floor and the bathroom tile floor turned out wonderful with the multi use cleaner. I didn't need the instructions to put it together. I did have a minor issue with taking it apart for cleaning. Gave it to my husband to get the roller mechanism out. Don't wait to buy one! Saves time, and works great.

I bought a Bissell pet vacuum first and I loved it. So I saw this advertised on an info commercial and had to have it. I used to be a Hoover girl but not anymore. This machine is lite weight and easy to maneuver. It is easy to load the soap, you can put soap in for one room. I find this easier to keep the machine clean. If you have soap left over you can remove the bottle and store it for next time. Absolutely would recommend this.

I received my Crosswave a few weeks ago and have used it several times already. I have two large dogs and 6 month old son, so I have to clean my floors daily to keep the dirt and fur from the dogs off the floor and clean for baby to he on. My entire main floor is laminate wood and I have three large area rugs. I used to spend at least an hour and half cleaning my floor....sweep up dog fur, vacuum entire floor, them mop floor and wait for it to dry. With the Crosswave it's now just one step for me and it works great!! Suction is amazing and no waiting for floors to dry, they are dry within seconds with the Crosswave. Bonus is that I can also clean my area rugs with it and it does a good job on the low pile area rugs I have. Now I can clean my floor in half the time that it used to take me. Very happy with this machine.

Best purchase ever. I procrastinated a long time on this. Read many reviews and alot of research on vaccum and rug cleaners. I should never have waited. I didnt give five stars because I agree with others about the location of the cord. It seems to get in the way. Yet, that little tid bit doesnt detour the outcome of how great this product is. I was able to clean my tile floor and area rug. I thought my floors were clean. NOT! after one use, wow, wow and wow. So easy to use. I highly recommend

Way too much water on hardwood floors, did not dry fast as a steam mop, and left horrible water streak marks everywhere, maybe I'm doing something wrong but bissell steam sweep works better on my hardwood floor and ceramic floor, this system doesn't even get sticky areas up at all, it's not worth the expense of close to $300 bucks to me. Sorry but I wanna send it back.

I really wanted to love the Bissell CrossWave but it did not meet expectations. The vacuum function works as advertised but when it came to using it as a mop function the unit doesn't seem to have enough suction power and leaves dirty water drops on the floor after each pass, then when I turn the unit off there's a large puddle of dirty water left under it. I thought I was doing something wrong washed everything, reread the manual and watched instruction videos and had the same results with the 2nd use.