[This review was collected as part of a promotion.] It worked well but, as with all new appliances, there is a learning curve. When we changed the clean water tank out we didn't properly get the cap tightened and water went everywhere but we just vacuumed it up.

[This review was collected as part of a promotion.] So far so good! Easy to use after you do it one or two times. Nice that it can vacuum without using the floor wash feature. Fairly light weight and easy to maneuver. Time will tell but this company has a great history!

What a mess. The cleanup alone makes this not worth it. It didn't mop all that well, super disappointed as I was looking forward to this machine! The second the roller gets dirty, you had better clean it or it will make a bigger mess of your floor and rugs. Not a time saver at all versus a vacuum and mop. I'm returning mine.

This CrossWave made cleaning floors and area rugs so treating, enjoyable, and made the surfaces clean in appearance, and a fresh clean scent to the rooms. Also had been great for small spills, messes, etc. Easy to store, and it self cleans very simple.

Idk why I didn't buy this vacuum sooner. Does a great job of vacuuming and mopping the floors. Only flaw is that it doesn't get up against the walls very well but I'm okay with that because it gets everything else and saves time and back pain on the majority of the floor. Plus it takes 2 seconds to wipe against the walls with something else.

[This review was collected as part of a promotion.] I use the product to clean area carpets and laminate wood floors. It's convenient to have dry and wet cleaning at the same time instead of doing one after another. It would be great though if there are attachments to the unit for cleaning areas that CrossWave is too wide to reach.

[This review was collected as part of a promotion.] House has ALL hardwood floors or vinyl plank and one area rug. We also have 4 cats...aka shed monsters. I normally sweep and mop old school, and got this for quick pick ups between cleanings. I swept, mopped and went over it again with this and was amazed how much dirt my mop/broom missed! My mop is unemployed now! Oh yeah and the cat hair! Its easy to take apart and clean. I've had it for a month now, used it 5 times even on the area rug...no issues. Crossing fingers on longevity as some have complained about that. Going to recommend to family; she has 2 cats, all hardwood and a teenager!

So far I have only used this once but WOW! My floors felt and looked so clean. The only thing I would knock on it is it does not get right next to the baseboard. It leaves about a 1 inch strip that it does not clean, otherwise I'm very impressed. I had vacuumed my floors prior to use and I couldn't believe all the stuff it still picked up on top of that. It definitely made the floors super clean again. Yay!! Plus set up was easy and clean up was easy.

[This review was collected as part of a promotion.] Only used once and noticed that the cord to plug in is at bottom on machine and would prefer it up further up. Not sure how well it cleaned the tile on balcony. Need to use more to really see if I like the Bissell product.

[This review was collected as part of a promotion.] I love this product so much!! It's easy to use and easy to clean! It gets my hardwood floors so clean & I love that I never have to sweep before mopping because this does both for me. It picks up everything!