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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 691-700 of 5,057 reviews
Oct 5, 2020
Reviewer name: Britney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy it!!

[This review was collected as part of a promotion.] I love this product so much!! It's easy to use and easy to clean! It gets my hardwood floors so clean & I love that I never have to sweep before mopping because this does both for me. It picks up everything!

Review from BISSELL Homecare
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Oct 16, 2020
Reviewer name: Cristiana
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Investment

[This review was collected as part of a promotion.] I just received my CrossWave and have only used a few times. So far it feels like a substantial, quality product. I love how easy it is to vacuum and mop the kitchen quickly while I have dinner in or between loads of laundry. I would like the moping action to be a little more aggressive however for a working mother the convenience allows me to keep the floors cleaner than with a traditional vacuum and mop combo because I can use it more frequently. I wish I would have had this when my kids were smaller!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 26, 2021
Reviewer name: Meriah
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not satisfied

[This review was collected as part of a promotion.] I bought this after viewing multiple YouTube videos about the best vacuums and the first couple times it worked amazing and then I noticed the next times I used it, it would be on for a little bit fine, and then you would hear a very high-pitched sound and it wasn't picking stuff up as well as it was before. I also noticed every time I would use the mop feature the brush would get so soaked for some reason and it would leave like a line of dirty water from the brush and it wouldn't get picked up. I was cleaning everything out after ever use and everything. For the amount of money I paid for it and the amazing reviews I saw I thought it was gonna work way better than it did. I I have only used it a handful of times since I bought it.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Meriah - thanks for your feedback and sorry you're having difficulty. Your CrossWave isn't meant to be used as a dry vacuum. Here's a link to helpful how-to videos on how to best use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us at 1-800-237-7691 if we can help with your machine.

Dec 10, 2018
Reviewer name: Adriana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy and recommend both crosswaves

[This review was collected as part of a promotion.] I have purchased the crosswave all in one and the crosswave pet pro I'm extremely happy with both I highly recommend both there are amazing, they are being used for hardwood floors , tile , clean carpets I have puppies and floors are super clean

Review from BISSELL Homecare
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Jan 23, 2020
Reviewer name: Big Momma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth the investment

[This review was collected as part of a promotion.] I use this for all my floors (no Carpets or rugs). I am amazed at how much dirt it puts up. I typically go over each area twice to make sure it gets really clean. To help it dry faster I only use the suction after the last cleaning pass. I also empty the dirty out and change the roller before I go to a new room. Once it dries, I apply Bruce hardwood and laminate floor cleaner to get the sheen that I like. Love It!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Feb 12, 2021
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for wood floors!

I have tried absolutely everything to clean my hardwood flooring, including scrubbing on my hands and knees. Nothing made the floors look clean and streak free. My husband saw a Facebook post about the CrossWave and we decided to try it. It is perfect- my floors look new!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Oct 23, 2020
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth every penny

[This review was collected as part of a promotion.] I love it so much!!! I was tired of sweeping and mopping our kitchen tile floor, and they would still feel dirty. The first time I used the crosswave there was a noticeable difference in how our kitchen floor felt. It's quick and easy. I clean mine out after every use, and I even think that part is pretty speedy too. It's kind of pricey, but it's worth every penny. It makes my life easier with two toddlers who make continuous messes. I would definitely buy it again. This machine is not intended for large areas of carpet. Just small spills on area rugs. This is very true. I personally believe this machine is best used for hard floors only, and the OCCASIONAL spill on an area rug. Otherwise, the machine will jam up. I had read a few reviews about the crosswave not reaching close enough to the baseboards, but I did not find this to be true in our house. As long as I maneuvered it in a different direction, I did not have problems vacuuming or mopping anything next to my baseboards. I highly recommend purchasing this product if your sole intention is to clean your hard floors.

Review from BISSELL Homecare
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Apr 21, 2021
Reviewer name: Christine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased.

I live in a senior residential community. They clean my room every 2 weeks, but my floors were looking worse and worse every week. I bought the cross wave so I could do my own floors. What a difference. I am very pleased with the results. I wish I had gotten the cordless version, as I am using it while using my power chair and the cord can get in my way. I like it so much that I ordered a second one to give to my sister for Mother's Day.

Review from BISSELL Homecare
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Apr 7, 2022
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing floor cleaner!!

[This review was collected as part of a promotion.] I love my Cross Wave. It was recommended from a friend who has a pet, we do not. It cleans beautifully on our wood floor, without leaving too much moisture and great for our LVT, Luxury Vinyl Tile. I plan to use it also on floor rugs to save from washing in a machine.

Review from BISSELL Homecare
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Aug 8, 2020
Reviewer name: Kaci
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best invention ever!!

[This review was collected as part of a promotion.] I love this so much! I have a baby girl that likes to throw her food off of her high chair and this is a lifesaver. Our home has nothing but hardwood flooring so this has saved me countless hours sweeping AND mopping. Now I can do both at once and it is AMAZING!

Review from BISSELL Homecare
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