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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 621-630 of 5,057 reviews
Apr 8, 2018
Marcie
5 out of 5 stars review

Verified Purchase

I bought mine, then bought another for my daughter!

[This review was collected as part of a promotion.] This floor cleaner makes cleaning easier, by scrubbing with clean water and sucking up the dirty water. The squeegee and suction helps the floor dry quicker, so no one has to tip toe around the wet spots. Clean up is easy.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Apr 27, 2021
tammy
1 out of 5 stars review

Verified Purchase

Not recommended

Burned up and won't turn on. Worked for about 4 months. I like the ability to clean it after each use. I was very diligent. I love being able to clean my Hardwoods and rugs at the same time. When it worked, it was great. But something started burning and now it won't turn on.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Tammy - this is very unusual, but we're happy to help under your warranty coverage. Please call us so we can get you a working machine! 1-800-237-7691

Feb 11, 2021
Dan
5 out of 5 stars review

Verified Purchase

I would buy this one or the cordless version of this vacuum!

I got this to try and help get the Sheetrock dust up. I have Vinyl plank and it seemed like everything else was just pushing the mess around. This vacuum did the truck much easier than my shop vacuum was doing. I kind of wish I had bought the cordless version but I was worried about lack of power. Either way I am very happy and my floors look amazing!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 6, 2020
Kayla
3 out of 5 stars review

Verified Purchase

decent cleaner

[This review was collected as part of a promotion.] The first time I used my new 2 in 1 I thought it was amazing! Cleaned it all out for the next use. Filled the water container with cleaning solution started using it and it left brown smudges all around my house. I wish you would not have to clean out the cleaner head after every use as well. It is a lot of maintenance Sometimes I think on my hands and knees was more efficient and time consuming.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Mar 16, 2020
triciaub13
4 out of 5 stars review

Verified Purchase

Makes cleaning large floor surfaces easier!

Cleans well I guess. I do wish it had a steam option. Majority of my new home over 1600 sq feet is pergo flooring (which is alot of floors to clean). I have to use my steam vac to sanitize and this mop to suck up all the grime. The other reason I do not give this 5 stars is it leaves at times...piles of dirt. After I use it for awhile it will leave a pile that it doesn't want to pick up. Hard to explain (see photos). I don't know, I'm still getting a feel for this thing. I purchased extra filters and different mop heads because with it NOT having the steam option caked on dirt or marks do NOT come out with the mop heads provided. I'd submit a photo but not an option for some reason.

Helpful?6PF0O5RKLMMF16013100514
Aug 8, 2020
Kaci
5 out of 5 stars review

Verified Purchase

Best invention ever!!

[This review was collected as part of a promotion.] I love this so much! I have a baby girl that likes to throw her food off of her high chair and this is a lifesaver. Our home has nothing but hardwood flooring so this has saved me countless hours sweeping AND mopping. Now I can do both at once and it is AMAZING!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 26, 2021
Fred
5 out of 5 stars review

Verified Purchase

I would buy this product again without hesitation.

[This review was collected as part of a promotion.] I have hard floors through out my house and the CrossWave is light weight and easy to maneuver. It's strong vacuum and brush action cleans my floors without leaving excess water on the floor so my cleaning time has been reduced to approximately one third of my old sweeping/vacuuming and mopping activity.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 20, 2020
Amy
4 out of 5 stars review

Verified Purchase

I would recommend it

[This review was collected as part of a promotion.] I have used it in my Mom's apartment as she is in a senior community and they are currently unable to have anyone come into their apartments to do cleaning, however I was able to gain access to clean her apartment. It worked well, it is easy to clear - like it much more than the "green machine" as you can not take that apart like this machine. The automatic cleaning works very well too. I am anxious to use it in my home next.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 23, 2021
Karen
3 out of 5 stars review

Verified Purchase

I won't purchase this product again at this price

I find this mop leaves a large streak in the centre of the roller. The liquid wets the roller from either side and I find the centre part of the roller does not get as wet. It's convenient to have a mop and vacuum in one. However, I find if you go from wood to tile there us usually wet lint left on the tile. Overall i find that it is overpriced for what you get.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 17, 2018
sAMANTHA
1 out of 5 stars review

Verified Purchase

Does not work like I hoped

[This review was collected as part of a promotion.] I really wanted this to work well but I was very disappointed. It leaves a bigger mess than cleaning. For example after using it, I turn it off and go to pick it up and it left a big puddle of murky gray water and dirt! It leaves streaks even after following the tips on the video. It also does not go under the kitchen cabinets so I still have to sweep and mop. I really wanted this to work but unfortunetly I am sending it back for a refund.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear you're not happy with the cleaner, Samantha - If you still have the machine, these quick steps will any left over water: https://www.bissell.com/bissell-crosswave-multi-surface-wet-dry-vac-1785/crosswave-loss-of-suction?cid=ccsocial2107