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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 551-560 of 5,057 reviews
Dec 11, 2018
Debbie
4 out of 5 stars review

Verified Purchase

Yes

[This review was collected as part of a promotion.] I love this product. Works very good on my Allure floors and my area rugs. It saves so much time. The reason for the 4 stars is I wish the handle would lay down further for doing under chairs and tables better.

Review from BISSELL Homecare
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Mar 14, 2021
Melissa
5 out of 5 stars review

Verified Purchase

Definitely have recommended it to family and friends

I use it on wood, vinyl, laminate and rugs. I operate a home daycare and covid regulations are more strict than usual. I use it every day six days a week and it works great cleaning and washing the floors. Only regret is I should have gotten one sooner!!!

Review from BISSELL Homecare
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Mar 24, 2019
Wendella
4 out of 5 stars review

Verified Purchase

My sister raved about her machine!

[This review was collected as part of a promotion.] My sister raved about her Crosswave machine. Once I had used and liked hers, I knew I wanted one, too. I've only used mine twice, now, but found it is exactly what I'd been waiting years for. My only complaint is that in order to clean the edges of my floors, the CrossWave had to be placed head-on to the wall, which isn't always possible.

Review from BISSELL Homecare
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Dec 27, 2018
Rippley
5 out of 5 stars review

Verified Purchase

Excellent!

I was dubious at first but pleasantly surprised at how Wonderfully this thing works. Picked up kitty litter, cat food and mopped my floors clean with very little water, no slipping for me! I am in Love with this wonderful Bissell vacuum/mopper. My son has sworn me to buying another next year so he can have this one, that should tell you!

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Jul 16, 2018
Jennie
3 out of 5 stars review

Verified Purchase

Better to get a wet mop and a vacuum separately.

[This review was collected as part of a promotion.] I am a little conflicted about this device. I gave it 3 stars instead of 4 or 5 because: - it does not saturate the roller brush completely so the machine leaves wet streaks and at times, excess fluid on the wooden floors, which is not good (and I did read the manual first and let the fluid run before starting) - the filter gets clogged easily by hair and dust, so it requires frequent dumping of the collected grime - it does not suction rug/carpeting very well, even after multiple passes on dust balls on the floor What I do like is the evidence of the dirt, hair, grime that ~does~ get picked up by the machine. I just wish it was less fuss to deal with the aftermath of cleaning it for the next round around the house.

Review from BISSELL Homecare
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Aug 30, 2018
Unhappy
3 out of 5 stars review

Verified Purchase

Poor packaging

I bought this as a second cleaner for my vacation home. It arrived in a taped up box. The inside packaging was wet as the top of the liquid cleaner was removed and the seal cut. I have not used the cleaner yet, but the one I already had works as advertised.

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Nov 8, 2020
Dan
5 out of 5 stars review

Verified Purchase

Must buy!

Used this for the first time this weekend and I am a huge fan. Cleans floor thoroughly and clean up is even easier. I would definitely recommend this to anyone and actually already have. The only thing I get worries about is if the main handle is going to hold up as it seems pretty light weight.

Review from BISSELL Homecare
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Apr 8, 2020
Kim
4 out of 5 stars review

Verified Purchase

Proceed with patience ...

[This review was collected as part of a promotion.] I got this vacuum to cut cleaning time and it does. It vacuums and mops in one step BUT it requires patients. The water collection tank is small! Making it necessary to stop and dump often. It does NOT get very close to edges of walls as someone pointed out. Though I asked for the cordless version I got one with a cord and the cord is ridiculously short - one room at a time. And it is a mess to clean up. Over all I like it. It does save me time.

Review from BISSELL Homecare
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May 1, 2021
Mountain Gal
5 out of 5 stars review

Verified Purchase

Crosswave - Right Tool for Travertine

I had used the Floormate for years on my tile floors and really liked how clean it go my floors. We have moved to a house with Travertine floors and learned that the soft stone needs a microfiber cloth for cleaning. The Crosswave uses a microfiber roller, and I found that using the roller for wood floors to be perfect. The dirty water was really dirty, so I know the Crosswave did a good job. It is lighter and easy to maneuver.

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Mar 11, 2019
Case B
4 out of 5 stars review

Verified Purchase

Love the Dual cleaning feature

I've used this item 3 times since I purchased it and it works fine. I only had a few issues, due to user error, but overall I like the ease of switching from hard floor to rug with the touch of a button rather than having to use a different item to clean with.

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