[This review was collected as part of a promotion.] I love this product. Works very good on my Allure floors and my area rugs. It saves so much time. The reason for the 4 stars is I wish the handle would lay down further for doing under chairs and tables better.

I use it on wood, vinyl, laminate and rugs. I operate a home daycare and covid regulations are more strict than usual. I use it every day six days a week and it works great cleaning and washing the floors. Only regret is I should have gotten one sooner!!!

[This review was collected as part of a promotion.] My sister raved about her Crosswave machine. Once I had used and liked hers, I knew I wanted one, too. I've only used mine twice, now, but found it is exactly what I'd been waiting years for. My only complaint is that in order to clean the edges of my floors, the CrossWave had to be placed head-on to the wall, which isn't always possible.

I was dubious at first but pleasantly surprised at how Wonderfully this thing works. Picked up kitty litter, cat food and mopped my floors clean with very little water, no slipping for me! I am in Love with this wonderful Bissell vacuum/mopper. My son has sworn me to buying another next year so he can have this one, that should tell you!

[This review was collected as part of a promotion.] I am a little conflicted about this device. I gave it 3 stars instead of 4 or 5 because: - it does not saturate the roller brush completely so the machine leaves wet streaks and at times, excess fluid on the wooden floors, which is not good (and I did read the manual first and let the fluid run before starting) - the filter gets clogged easily by hair and dust, so it requires frequent dumping of the collected grime - it does not suction rug/carpeting very well, even after multiple passes on dust balls on the floor What I do like is the evidence of the dirt, hair, grime that ~does~ get picked up by the machine. I just wish it was less fuss to deal with the aftermath of cleaning it for the next round around the house.

I bought this as a second cleaner for my vacation home. It arrived in a taped up box. The inside packaging was wet as the top of the liquid cleaner was removed and the seal cut. I have not used the cleaner yet, but the one I already had works as advertised.

Used this for the first time this weekend and I am a huge fan. Cleans floor thoroughly and clean up is even easier. I would definitely recommend this to anyone and actually already have. The only thing I get worries about is if the main handle is going to hold up as it seems pretty light weight.

[This review was collected as part of a promotion.] I got this vacuum to cut cleaning time and it does. It vacuums and mops in one step BUT it requires patients. The water collection tank is small! Making it necessary to stop and dump often. It does NOT get very close to edges of walls as someone pointed out. Though I asked for the cordless version I got one with a cord and the cord is ridiculously short - one room at a time. And it is a mess to clean up. Over all I like it. It does save me time.

I had used the Floormate for years on my tile floors and really liked how clean it go my floors. We have moved to a house with Travertine floors and learned that the soft stone needs a microfiber cloth for cleaning. The Crosswave uses a microfiber roller, and I found that using the roller for wood floors to be perfect. The dirty water was really dirty, so I know the Crosswave did a good job. It is lighter and easy to maneuver.

I've used this item 3 times since I purchased it and it works fine. I only had a few issues, due to user error, but overall I like the ease of switching from hard floor to rug with the touch of a button rather than having to use a different item to clean with.