Skip to Main Content
Sams Club
Sams Club
Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

Member photos

  • +231 images
Sort by |
Showing 511-520 of 5,057 reviews
Dec 4, 2020
SuCanB
3 out of 5 stars review

Verified Purchase

Works good for regular dirt, not so good on pet stains

We have used this several times now on a very expensive area rug. It works well for the dirt, but doesn't seem to do a lot for the dog urine stains. We didn't realize how dirty rug so were pleasantly surprised to see how bright and nice it looks. However, we specifically bought it for the urine stains/smell from our new puppies. We even tried the pre-treat. Doesn't seem to make a difference. The stain (using ultraviolet light) and smell is still there.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 29, 2018
Kevin
5 out of 5 stars review

Verified Purchase

Great wet vacuum - cleans spills quickly!

[This review was collected as part of a promotion.] All around great wet vacuum. I have used it several times to clean up spills in the kitchen and it has worked great. I find the design of the clean and dirty water containers to be excellent. Both are easy to remove and insert. One small change I would like to see is a holder for the roller cover right beside the roller holder. This way both the roller and the cover could dry and leave the vacuum open to dry as well.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
May 26, 2021
Maria
5 out of 5 stars review

Verified Purchase

Will recommend highly

Used once by the time I am writing the review. My husband and I did not use it right away thinking it was complicated but not at all. We used both dry and wet features and really kept my kitchen floor and mud room clean. Great buy. Easy to clean the filter and heafbrush.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 12, 2020
Nina
5 out of 5 stars review

Verified Purchase

Buying a second one

[This review was collected as part of a promotion.] We used to vacuum our floors and rugs every other day (pets, walking in from the garden, etc. ). When we used the CrossWave for the first time, we were very surprised at how much dirt came up! Yikes! We are buying a second one for our relatives.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 9, 2020
Carrie
5 out of 5 stars review

Verified Purchase

No streaks

[This review was collected as part of a promotion.] I saw the reviews on streaking and I haven't noticed that. I use it on tile and laminate. I press the fluid trigger on forward passes and release on backward passes and it works well. Much better than a standard mop.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 26, 2020
Kathleen
5 out of 5 stars review

Verified Purchase

Easy to clean, easy to use

[This review was collected as part of a promotion.] Easy to use on vinyl and thin rugs. I like best how EASY it is to clean!! Great feature because one thing I hated about my bigger rug cleaner was cleaning the parts that were impossible to clean. Has a lot of power too. Great design, great machine, very helpful.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 6, 2020
Santana
5 out of 5 stars review

Verified Purchase

I would buy other Bissell products as I love this one.

[This review was collected as part of a promotion.] I am beyond happy. I used to spend so much time sweeping & mopping our floors, almost constantly in attempts to keep them clean. I have a 10 year old boy & 3 month baby girl. This is almost a godsend because now, I don't spend as much time cleaning & I can spend more time enjoying my kids.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 17, 2018
Sabine
4 out of 5 stars review

Verified Purchase

Almost perfect

[This review was collected as part of a promotion.] The CrossWave cleans our tile floors very well, is lightweight, and easy to use. However, because we have a textured tile, I am using the "Rug" setting throughout to release more cleaning solution. If I had my wish, I would like to see the following improvements: 1) Larger storage tanks - I am constantly either refilling or emptying the containers 2) cordless with a battery life of 60 min or more

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 30, 2023
runbobbierun
2 out of 5 stars review

Verified Purchase

Not impressed at all

Loud, heavy, difficult to remove the parts needed to empty and clean the machine which you are advised to do every time its used. Our floors are tile.it doesn't do any better job than our Shark steam mop which finally quit after 5 years. We used it a few times and have decided to return it.

Helpful?6PF0O5RKLMMF16013100514
Dec 18, 2020
Jeannie
3 out of 5 stars review

Verified Purchase

5/10 rating

I use it for cleaning salon floors for my cleaning company. It does clean okay for the most part. The bad part is that the water return reservoir is smaller than the cleaning solution tank. I have to empty the tank to often, taking me even longer to clean.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514