We have used this several times now on a very expensive area rug. It works well for the dirt, but doesn't seem to do a lot for the dog urine stains. We didn't realize how dirty rug so were pleasantly surprised to see how bright and nice it looks. However, we specifically bought it for the urine stains/smell from our new puppies. We even tried the pre-treat. Doesn't seem to make a difference. The stain (using ultraviolet light) and smell is still there.

[This review was collected as part of a promotion.] All around great wet vacuum. I have used it several times to clean up spills in the kitchen and it has worked great. I find the design of the clean and dirty water containers to be excellent. Both are easy to remove and insert. One small change I would like to see is a holder for the roller cover right beside the roller holder. This way both the roller and the cover could dry and leave the vacuum open to dry as well.

Used once by the time I am writing the review. My husband and I did not use it right away thinking it was complicated but not at all. We used both dry and wet features and really kept my kitchen floor and mud room clean. Great buy. Easy to clean the filter and heafbrush.

[This review was collected as part of a promotion.] We used to vacuum our floors and rugs every other day (pets, walking in from the garden, etc. ). When we used the CrossWave for the first time, we were very surprised at how much dirt came up! Yikes! We are buying a second one for our relatives.

[This review was collected as part of a promotion.] I saw the reviews on streaking and I haven't noticed that. I use it on tile and laminate. I press the fluid trigger on forward passes and release on backward passes and it works well. Much better than a standard mop.

[This review was collected as part of a promotion.] Easy to use on vinyl and thin rugs. I like best how EASY it is to clean!! Great feature because one thing I hated about my bigger rug cleaner was cleaning the parts that were impossible to clean. Has a lot of power too. Great design, great machine, very helpful.

[This review was collected as part of a promotion.] I am beyond happy. I used to spend so much time sweeping & mopping our floors, almost constantly in attempts to keep them clean. I have a 10 year old boy & 3 month baby girl. This is almost a godsend because now, I don't spend as much time cleaning & I can spend more time enjoying my kids.

[This review was collected as part of a promotion.] The CrossWave cleans our tile floors very well, is lightweight, and easy to use. However, because we have a textured tile, I am using the "Rug" setting throughout to release more cleaning solution. If I had my wish, I would like to see the following improvements: 1) Larger storage tanks - I am constantly either refilling or emptying the containers 2) cordless with a battery life of 60 min or more

Loud, heavy, difficult to remove the parts needed to empty and clean the machine which you are advised to do every time its used. Our floors are tile.it doesn't do any better job than our Shark steam mop which finally quit after 5 years. We used it a few times and have decided to return it.

I use it for cleaning salon floors for my cleaning company. It does clean okay for the most part. The bad part is that the water return reservoir is smaller than the cleaning solution tank. I have to empty the tank to often, taking me even longer to clean.