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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 4,181-4,190 of 5,057 reviews
Jan 10, 2017
Reviewer name: JoJo
5 out of 5 stars
5 out of 5 stars review

This Product is so Lightweight

My husband bought me this Bissell Crosswave & I absolutely Love it! So lightweight & glides easy. I have hardwood floors throughout my house & it cleans beautifully..

Review from BISSELL Homecare
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Jan 31, 2019
Reviewer name: Kat
2 out of 5 stars
2 out of 5 stars review

Good product, but some parts are shoddily made.

Some parts are really not durable. The filter doesn't hold up very long with cleaning per instructions and our clean water tank cap broke with 1-2x per week use within a month.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear about the clean tank cap breaking, Kat - give us a call and we'd be happy to send a new part. 1-800-237-7691.

Jun 17, 2019
Reviewer name: Molly
1 out of 5 stars
1 out of 5 stars review

Absolutely Terrible

This vacuum was a huge disappointment. It hardly works at all. I just bought it brand new and all it does is push around the dirt and dog hair. I assembled it correctly so I know that's not the issue. Don't waste your money.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Molly - Sorry to hear this, but your CrossWave should definitely be suctioning. Please give these troubleshooting steps a try: https://www.bissell.com/bissell-crosswave-multi-surface-wet-dry-vac-1785/loss-of-suction-how-to-videos-crosswave

May 23, 2018
Reviewer name: liz
3 out of 5 stars
3 out of 5 stars review

its ok, for quick and small cleanups

i bought the Crosswave bc I have cats and dogs, and I wanted something to use on a daily basis, I don't feel like that my crosswave picks up all the hair in shot-

Review from BISSELL Homecare
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Jun 17, 2017
Reviewer name: Oliver
5 out of 5 stars
5 out of 5 stars review

Wonderful product

I have large areas of both tile and laminate. I can't begin to tell you how the cross wave has changed the time and effort needed to keep these areas clean. Love, love this machine.

Review from BISSELL Homecare
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Dec 5, 2017
Reviewer name: TPINFWA
5 out of 5 stars
5 out of 5 stars review

Excellent hard surface cleaner

Very nice product. I felt that it was a little pricey when I purchased it to replace a Dirt Devil steamer but it is far superior to that product and turned out to be a good value

Review from BISSELL Homecare
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Jul 11, 2019
Reviewer name: Dan
5 out of 5 stars
5 out of 5 stars review

Great product!

I have a basement full of hard floor cleaners that suck...pardon the pun. This is the first one that actually cleans hardwood and tile very well. Great job to your engineering team from one engineer to another.

Review from BISSELL Homecare
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Dec 16, 2023
Reviewer name: Milena
1 out of 5 stars
1 out of 5 stars review

Absolute garbage

[This review was collected as part of a promotion.] Broke after 2 and half years! Will never again buy this brand. Doesn't clean good and very hard to clean and maintain it

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Milena. We're sorry you aren't happy with your machine! We'll share your feedback with our quality team, but please reach out to us if we can help at support.bissell.com.

Apr 11, 2019
Reviewer name: Roseann
1 out of 5 stars
1 out of 5 stars review

I would NOT buy this again

We previously owned the pet symphony and loved it. Thought we would upgrade and buy the crosswave what a mistake. Does not clean our tile at all leaves it looking dirty.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Roseann, sounds like the Symphony may just be a better fit for you, but if a new brush roll for the CrossWave could help, we'd be happy to send you one! Call us - 800-237-7691.

Oct 28, 2016
Reviewer name: gale 58
5 out of 5 stars
5 out of 5 stars review

this product has a slick design

i just got my crosswave i was so amazed how this sleek looking machine worked that i took to my friends n raved about the crosswave i did time demo n they r going to buy one they loved this product

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514