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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)
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Showing 4,101-4,110 of 5,057 reviews
Dec 31, 2016
agsista1
4 out of 5 stars review

Product works well

The machine worked best on the hardwood floors. I felt that, although it worked well on the tile and vinyl floors, because of the texture in the floors it did not clean as thoroughly the first time through. I have not yet tried it out on any of our carpets but expect that it will do a good job. Overall we're happy with the results.

Review from BISSELL Homecare
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Dec 3, 2016
cynthiaC
5 out of 5 stars review

Best Machine I Ever had

I used the crosswave on my cement, and wood floors. The cleaning was fantastic. I have cats too. It picked up everthing. The best part is the seperate container for the dirty mess. Just lift out dump. And hair does not get tangled in the roller. It all cleans up great. Quite too. Love It.

Review from BISSELL Homecare
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Nov 5, 2016
Tracy
5 out of 5 stars review

Love it!

I have searched for a long time for something that would save me time with my floors. I have porcelain throughout my home except for the bedrooms. I used to vacuum then mop and move the furniture with each step. With this product it saves me so much time and my floors come out nice and clean every time. The ease of changing the heads makes going from the porcelain to carpet a breeze. I do recommend that the product be thoroughly cleaned as specified each time. I do it every time I use it and it keeps the product nice and new. And its easy to clean it also. Not a huge mess at all. I also purchase the hand held for my furniture. I have cats and it cleans up the cat hair effortlessly. Thank you Bissell for coming up with such a great product.

Review from BISSELL Homecare
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Dec 22, 2016
magical
5 out of 5 stars review

Awesome

The Crosswave is the best. I like it and will be using it a lot cause I didn't realize that much had built up on my floors until I started using the crosswave. I thought my floors were decently clean caused I mopped my floors 3-4 times a week; but after using the crosswave, I was in awe cause of all the dirt that I saw that came off of my floors. It is truly amazing. Couldn't ask for anything better.

Review from BISSELL Homecare
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Feb 19, 2017
Kiaelc
5 out of 5 stars review

1785 Crosswave

Oh my God where have you been all my life!!! I am in LOVE!!! This is the most amazing tool I have used in my life...Throw out your broom,dustpan,mop,mop bucket,vacuum,and carpet cleaner...You don't need them ever again!! Stop the Presses..get this on the front page what are you waiting for!!! I am switching careers and am selling Crosswave...forget nursing this has to be yelled on the untainted tops people...It is amazing...am I making myself clear Lol...no alcoholic beverages involved here...no joke go buy one :)

Review from BISSELL Homecare
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Oct 14, 2021
April
2 out of 5 stars review

Not too impressed

[This review was collected as part of a promotion.] I bought this after rescuing a puppy. It doesn't seem to suck up much liquid. I used about half the solution tank and only sucked up about a teaspoon worth into dirty tank. I'm never sure if it actually cleans the carpet or just makes it wet. It clogs up easily as well. I have only tried it on carpet so far. I think I should've went with a regular shampooer.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi April. This is because the CrossWave is not a deep cleaner for carpet. It was designed to vacuum and mop sealed hard floors at the same time eliminating the need to sweep and mop separately. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us if we can help you at 1-800-237-7691.

Sep 17, 2017
Manda
4 out of 5 stars review

Longer brush

I gave 4 stars based on the length of the brush, otherwise it would be 5. I have all ceramic tile and the brush isn't as wide as the tile, therefore I have to swipe each tile 3 times. HOWEVER, it cleans like crazy! I used to sweep, then steam mop, twice, then stiffer. Thus product gas saved me sooooo much time, all I do now I see crosswave and stiffer. Great, great product!

Review from BISSELL Homecare
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Oct 22, 2017
lolo2459
5 out of 5 stars review

Buy This/You Won't Regret It!

I had just purchased a new vacuum, and then saw this infomercial and thought, hey, anything that makes my worst chore on earth easier (scrubbing the kitchen floor) has got to be great. And with the 30 day money back guarantee, why wouldn't you try it? I found this easy to use, easy to clean, and I now clean my kitchen floor weekly or more, with no "dread" or back ache, pushing a mop, or on my hands and knees. Picks up my Labrador hair great and cleans and freshens the tile wonderfully. Have not tried it on my living room area rug yet but can't wait to try. Gave away my shark steamer to my daughter and have no use for a mop and bucket any longer. Get this, you will not be sorry! I have twin 1 year old granddaughters, and can now clean the floors quickly and easily on a regular basis and feel that they are clean!!

Review from BISSELL Homecare
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Jul 10, 2022
Heidi
2 out of 5 stars review

Love the product

[This review was collected as part of a promotion.] Filter apparatus in chamber will not stay in place, falls into water retrieval. It will not lock into place. This is sad because I love the product. Note this was a first time usage. Clearly the product is unusable. This was the 3rd Bissell product I have owned, never any problems

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Heidi. You may just need a new filter. Replacement parts are available at bissell.com/parts and we're always happy to help you at support.bissell.com.

May 26, 2017
Jazi
5 out of 5 stars review

Love it!

I received my new Bissell Crosswave 1785F this morning and used it all over the house today. It is light and easy to use. It only used half of the reservoir . I absolutely love it. I could not believe the dirt that was left from my last vacuuming and mopping. The only draw back is that it will not get up close to the wall boards or in corners. I would love to have an attachment to use for the areas that it will not reach. When I was finished with it, the clean up was so easy. And it has it`s own storage tray. (Thanks Bissell)

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514