I really liked the fact that it's cleaning with clean water and then it's removed. I did vacuum first because my cats track kitty litter and it turns to gooey clay when wet. I figured that would eventually clog up the machine. We have a LOT of square footage of tile, and this sure beats cleaning with a mop or Swiffer Wet Jet. After using, I disassembled everything and thoroughly cleaned it before using the second time. It's embarrassing to see the amount of dirt that it picks up.

[This review was collected as part of a promotion.] I wish that I never bought this vacuum, every single time it leak dirt was back over the floor. You can clean this vacuum until your eyes are blue it still leaks. I even tried let my son clean it and attempted to figure it out and he's an engineer but he says it vacuums great. The only problem with that is I didn't buy a vacuum. This is a very expensive vacuum and I promise you I don't use it. Ever time I walk by the other vacuums that does work I get upset all over again because I should have gotten another brand. Please don't be like me it leaks it leaks it leaks try a different one.

I wanted to love it. But just don't. I should of returned it after my first time trying it. But I figured it's a new product I will adapt to the changes. I have had nothing but problems. The water tank broke day 1. Then the lid for the water tank had to be replaced. The thing can't handle any dirt on the floor, I have to pre-sweep for it to work. It regurgitates water back onto the floor. It's a nightmare that takes twice as long to use and clean then a good ole fashioned mop. The high cost of this thing just isn't worth it. I have had it less then a year and it's a broken mess that Bissell won't take back. What a waste of money.

Finally. I have found a convenient way to clean my floors! I recently moved into a new home in the Phoenix area. I was constantly using a wet mop and trying to clean up the fine, desert dust. All I could do is make a streaky mess on my dark, wood look tile. With the Crosswave, I only have to do one pass, and voila!-the floor is clean, with no streaks! I'm also pleased knowing the carpet cleaning is just as efficient. The fine dust is also coming out of those, as well. I find that clean up is probably the most easiest I've ever had with any floor cleaner. The motor is a tad bit loud, but I'm not complying-I know it's doing the job I bought it for, and I'm happy!

[This review was collected as part of a promotion.] The handle is long enough that I don't have to stoop to use it. The handle and the cleaning head both pivot, so you can clean under furniture and in small areas like between the toilet and tub. It is easy to use, and I clean the carpeting in the bedrooms that get really dirty from frequent walking. I find it works best when I use the drying method they recommend. Every few times I just use hot water to prevent build up of the cleaner on the tile. The first time you use it you might find there is a ton of "gunk" to clean out of the unit. This merely reveals how much dirt is on your floor. It gets easier to clean every time you use it.

Im a fur mom of a 100lb Newfoundland puppy, a lab, a cat, and 2 chinchillas. I asked Santa for a crosswave for Christmas and it is seriously a game changer. I love that I can vacuum and mop my tile floor at the same time. No more gross mops and buckets for this house! Its incredible!! Ive used it twice in the last 3 days.

I've been waiting for this machine for years! Seriously. I have a huge area of ceramic tile in my house. I've been using a steam cleaner for several years which gets the tile clean but can't get into the grout, which of course is where most of the dirt settles. Finally a hard floor cleaner with a brush that gets all the dirt! The machine is very easy to use and very easy to clean. I love the tray you put it in after use so you don't get water on your floor - brilliant idea. The brush is easy to clean, too. The only problem I had was attaching the handle to the machine. It took all of my strength to get it far enough into the machine to connect with the power source. It took me a few tries, but after I finally got the two parts together the machine worked just fine. I also love the fact that I can use it on areas rugs. Great product!

I purchased this product one month ago. It is fabulous on hard wood floors-even cleans out the dirt between cracks in the wood! Worked great on my tiled kitchen floor. Tonight I tried it out on my rugs and it is amazing. In 15 minutes I cleaned my white (dirty) bedroom rug-perfectly clean and then used the Crosswave to dry it in 5 minutes. This cleaner is amazing. It is easy to use, change brushes and clean. It is small, light and effective. After cleaning my bedroom wall to wall, I then cleaned the filthy area rugs in my dining room and living room. Stains, dirt and grit gone! The waste water was filthy. Worked like a charm-easy to use, clean and it is lightweight. I am not a domestic person by any stretch of the imagination-but, I like a clean house and the Crosswave is well worth the investment. This is a great product. I am glad I purchased it.

I have dogs and cats, and my home is tile with area rugs. The first time I used it, I wasn't sure it was doing anything, and then I looked at the dirty water tank, and holy cow, it was filthy. It perked my rugs right up and did a good job on my tile. with no streaks. The house is about 40 years old and there is some time that's old and has some dirt ground in, and it did not get that all out, but made a difference. I plan on having that tile professionally cleaned and the CrossWave will help me keep it clean after that. I like very much that it's user-friendly and intuitive, which made it easy to assemble and disassemble for cleaning. 4 stars instead of 5 because I'm not sure how long the multi-surface roller is going to last.

I love my Crosswave! I kept putting off purchasing because of the price. Now that I have it I could kick myself for waiting. My floors have never been cleaner. I love walking barefoot on them as they are so very clean. I would tell anyone to stop waiting & get it. It's worth it!