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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)
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Mar 9, 2017
Cindyfitz53
5 out of 5 stars review

Best addition to any home

I have seen this advertised over and over. I have a floor scrubber, a steam mop and of course a vacumn. When I want to do my floors I really do have to get out all 3 machines to do my floors. Now that I have the Bissell Cross Wave All In One Cleaner I can't believe how much easier my job is to clean. I know Christmas is 9 months away but my daughters are getting one as one of their presents. I know without a doubt they will love it like I do. Thank you Bissell for great products to make our life easier.

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Jul 31, 2016
pmyoung1029
5 out of 5 stars review

Exceeded all of my expectations

This CrossWave has exceeded all of my expectations. At first I was skeptical about the machine's capabilities, especially since my husband and I have three fur babies (cats). Our entire first floor is hardwood with the exception of our bedroom. I used it in the Kitchen, Living Room, and Family Room, which is where one of the litter boxes are. Not only did it clean with ease, but it got up litter and washed the floor with no problems. I was able to complete all three rooms with one full tank. And I only had to dump it once during cleaning. It picked up all the cat hair and it's designed perfectly to glide right under the Kitchen cabinets so I can clean those hard to reach spots. The swivel head makes it easy to maneuver as well. My only complaint is that the cleaner it comes with leaves a residue on the hardwood, but aside from that, the CrossWave works great. I love it and it's now my go-to machine.

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Jun 24, 2020
Soleil
5 out of 5 stars review

Game Changer

This was a lifesaver. The only downside is that the tank is small, and have to refill a few times to do my entire home. It cleans the floors so well that it doesn?t bother me much. My dog?s shedding gets really bad, but being able to use on both my laminate floors and area rugs seamlessly makes this purchase worth every penny!

Review from walmart.com
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Jan 21, 2018
LeeLee
1 out of 5 stars review

Not worth it.

First off, I begged my husband for the cross wave for months and now that i have it, i have to pretend i love it. I have a chocolate lab that sheds a ton. I vacuum regularly. I clean my vacuums after every use. I even swap out vacuum brushes on the bissell, depending if I'm doing a dry vac or a wet vac. I swap between the bissell cross wave and the Dyson cordless animal friendly vacuum. I prefer the dyson any day! This vacuum clogs easily and frequently! I just vacuumed my area rug and had to turn the vacuum off 3 times to clear the clog in the line. It appears to clog right before the dirt/hair would enter the dirt tank. And when i do decide to use the water portion, it hardly sucks back up any water. So frustrated with this vacuum! I do not recommend unless you prefer to clears clogs and waste time.

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Nov 26, 2018
Stephanie
2 out of 5 stars review

Only Lasted Three Months

I fell in love with this idea, thinking that I could kill two birds with one stone while vacuuming and mopping at the same time! I've had this vacuum for about three months....three months and it won't suck anything up and spits the water back onto the floor to create a muddy puddle that streaks across the floor. I then have to grab my $20 Swiffer and it does a much better job than this vacuum. I've cleaned it out several times but it still does not have suction. I took the entire machine apart; (the rolling brush, the filter, cleaned out the tunnels, etc) and it still doesn't work. I'm extremely disappointed in this purchase and will have to spend even more money on something else that's reliable.

Review from walmart.com
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May 30, 2017
Jay
5 out of 5 stars review

Excellent Product! Definitely recommended.

I was amazed at how well it cleaned our hard wood, tile, and linoleum floors around the house. We have 2 dogs and 2 cats and hairballs are always everywhere, but this unit vacuumed the floors very well and cleaned well. The dirty water tank was definitely dirty and cleaned very well to where I could walk around barefoot and not have black feet. The device swivels for ease of use and is fairly light weight. It was easy to assemble out of the box and worked well. I only had trouble around the toilet areas in the bathrooms because the device was too wide to clean in that general area. You also have to clean a lot of pieces when you're done, such as rinsing the vacuum filter, draining and rinsing the dirty water tank, draining and rinsing the solution tank, and removing and rinsing the brush to keep it clean, but it is also fairly easy cleaning so it's not too bad. Overall it is a great product.

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Jan 23, 2023
Mark
5 out of 5 stars review

Best way to clean hard floors.

I am purchasing my forth unit. My first one I gave away to my housekeeper when that house got sold. My second one is Cordless. My third was a gift for my Aunt and cousin. The one I am buying from Sam's is my forth and for a new vacation cottage. The feedback from friends, family and employees has been 100% positive. My cordless one did have an issue and needed to be replaced under warranty. I do suggest the corded one for most people. No worries about replacing batteries or having to wait for it to charge. I simply never had any device that got my floors so clean in a short period of time. Always properly put away the device according to the instructions. The cleaning procedure is simple. I find it easier to clean than my DustBuster. I am so happy this is is stock at Sam's Club. I needed to pick other things up anyway and they have it for the best price.

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Feb 7, 2018
NikkiPete
5 out of 5 stars review

Wow! Way better than expected

I had a floor cleaner, by another company, that I bought this Bissell to replace. It still worked, but I really liked the features of this cleaner better... that it cleans the floor while also vacuuming up particles. I was skeptical by the size of the water/solution tank, but was amazed at how far the water tank could clean. I was able to clean an average sized kitchen, plus the hardwood floors in my dining room and living room on a single full tank. I was shocked at how dirty my floors actually were when emptying the dirty water tank. Clean up was a snap, by filling a little water in the cleaner tray, which conveniently cleaned my brush head. I was very impressed, and pleased with my purchase.

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Feb 22, 2018
Crazy Dog Lady
5 out of 5 stars review

I LOVE THIS MACHINE

I have 5 large rescue dogs that track in pine needles and mud everyday. I block them in the sunroom until they dry off but with the weather we have had the dirt was winning. I can vacuum but mopping hurts my back so much I can't mop as much as I should. This machine fixed everything. Lightweight and easy to use. The mud, pine needles, dog hair, everything gone. The vinyl in my kitchen and sunroom look great. The hardwood in the rest of the house looks beautiful again. I was amazed how well and how fast it cleaned my floors today. I haven't tried shampooing my rugs yet but after all the cleaning today I fully expect that to work great too.

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Dec 11, 2016
Martie
5 out of 5 stars review

Great Product

My husband and I very pleased with this machine.. When lifting it out of the box we thought it was going to be too heavy but when using its light and easy to move. We would reccomend the CrossWave it does a supper job cleaning and pulling up the water. It works great on area rugs and spot cleaning the carpet. Would'nt recconmend as a replacement for the carpet cleaner only for touch ups. Thank you Bissell

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