i would buy this cleaner again. i was very impressed on how easy it is to use and how much cleaner my floors were. better than using a mop any day.love the way it picks up and cleans at the same time. if you want a machine that saves you time and cleans well this is perfect . saves alot of time and extra work.love it.

I have had the Crosswave for about 1 1/2 years now and I LOVE IT!!!!! Recently, however, the switch caused a problem that cut all the power. So, since there is a 2 year warrranty, I reached out to Bissell. Within 2 days i had the name of a local repair shop. Took it in and they worked with Bissell to determine the problem. Within a week, i had a brand new machine and we are back up and running! Thanks Bissell!!!!!

Our H brand Upright vac's has been some what dependable, for 20 or so years we've been loyal to that brand. This most recent purchase of the "bag less upright" Multi surface and pet cleaning, we have hard woods and some nice carpet.wed love to treat these surfaces kindly whilst cleaning them. Has been taken apart more than any other model we've ever owned. Weak drive belts, thank goodness we are both capable to replace that belt. The brush has worn the guides and won't allow a belt to stay engaged. I've read most of the posts and were liking this Bissel machine. In another life we were cross country Truck Drivers and went to the DC in Elwood,Il a few times. Nice place, huge and seemed to be well maintained. So, I think we'll go ahead and pull the trigger on this cross wave machine We will keep all the readers posted on the machine...semi- severe low back and shoulders and all..

I vacuumed my rug before using the crosswave for the first time with my usual vacuum. I still used the vacuum feature on my crosswave and was shocked at how much pet hair it still picked up. It has cut my cleaning time in half. The fact that i cam clean my hard floors as well as rugs is awesome. My main concern was the tank would be too small and I would have to refill it too many times, however two tanks clean seven rooms in my house. The only thing I wish for is an all bristle brush that I could use on my area rug, it seems like it would have a deeper clean. Definitely recommend to all my friends!

I love this machine. No vacuuming ahead of time & with the wet/dry vacuuming it picks up so much in rugs & floor. I have a lot of animal traffic so mopping & vacuuming at the same time is a wonderful thing. The suction is really strong & the different attachments are great. Easy to empty & refill. Shuts down when it is full of dirt. Really made well. Genius. Thank you Bissell!

[This review was collected as part of a promotion.] I wish I'd bought one earlier . I've never thought anything would clean my hardwood and tile floors better than a vacuum and a mop. But today I will say I've never seen my floors cleaner than they've got since I bought my Shockwave. It makes cleaning up after my 2 dogs easier than ever. And it is easier on me to clean now. I would recommend this to anyone with hard floors.

I purchased the Crosswave when Bissell did the advertisement on how easy it was. I purchased the first model. I am thrilled with my Crosswave. It's easy to use, clean and store. I have rescue dogs❤️ and grandsons ❤️. Between the two, we have accidents. There is no having to vacuum, then sweep, then get the mop water and mop out. This does it all!! I have purchased extra brushes and filters to keep it great working order. The cleaning solution for the Crosswave is fantastic. No streaks on my floors, and when I am finished, my home smells amazing. I feel like an ambassador for Bissell. I am always happy to have Family members and Friends give it a try. They've gone out and purchased their own. I get such positive feedback If you're thinking about purchasing the Crosswave, YES!! You won't be disappointed.

It saves so much time not having to sweep before washing my floors. It has suction to vacuum up dirt and as you squeeze the trigger to put water down on the floor it suction up the water and dirt at the same time. It can be used to clean carpets but in my opinion it is mainly for light dirt or dust. It's not great on deep spills. It only touches the surface, so buy a steam cleaner or shampooer made for carpets if you have dogs accidents or beverage spills.

Never never have I spent money and is so happy, it's the world most useful vacuum and mop all in one. I'm over the moon with my purchase. Everyone should have one of these. No exaggeration. All it needs to be Really perfect beyond words is a longer cord and it could have been a little Lighter. Besides that it's Superior. In the world of Cleaning...... Thanks my Frist Bissell and loving it.

I have tile, linoleum and a few area rugs throughout my house. This machine does great on the hard floors and is easy to use. I have tried this on my area rugs and I just feel it doesn't do that well on these. Not sure if it's just not getting them wet enough or doesn't suck enough or doesn't scrub enough or a combination of all of these but I just feel it's not cleaning them well.