I've been waiting for an easy to use vacuum mop and this Bissell does it. It's pricy but so far I really like it so far. I wouldn't use it on hard wood but it works great on my luxury vynal. I'd like a little more suction but it beats all the other floor gadgets that I have.

I wanted to love it. But just don't. I should of returned it after my first time trying it. But I figured it's a new product I will adapt to the changes. I have had nothing but problems. The water tank broke day 1. Then the lid for the water tank had to be replaced. The thing can't handle any dirt on the floor, I have to pre-sweep for it to work. It regurgitates water back onto the floor. It's a nightmare that takes twice as long to use and clean then a good ole fashioned mop. The high cost of this thing just isn't worth it. I have had it less then a year and it's a broken mess that Bissell won't take back. What a waste of money.

I like my crosswave, but I have a problem with the vacuum not cleaning up to my baseboard. Now I have to get out the mop to clean the two inches around the walls. Also, the dirty water container has a maximum full line when it's time to empty, but I'm emptying mind way before the max line. I do like the way it cleans hardwood floors and then it goes to an area rugs. Frieda Couch

This is THE BEST for tile floors! I have a bad back and just can't get down on the floor to do a thorough cleaning. I've tried all different mops and steamers and was never satisfied. The floor was never clean enough. This scrubs the floor like a pro! Easy to use and easy to clean up. My floors are spotless and my back doesn't feel any worse than it did before I started! Run out a get this!

This is a great little vaccum, IF that's all you want it for. It swivels great. Easy to maneuver. The shampooing, cleaning part of this item is poor at best. It has left scratches all over my new floor. It does not cleaning like one would expect it to for being the cost that it is. Back to broom and mop for me

I have use this one tile, hard wood, low ply rugs, and even my shaggy rug. I have an elderly dog that has accident and a new dog in training. This thing has been a life saver. This is my first house with all hard floor (except our area rugs) and mopping the normal way never seemed to get things clean enough. You will be disgusted with the results but slight satisfied. One of the first product to register the warranty for due to how much I love this thing.

Works great on my wood floors but not on my area rug. I used a full tank of solution during the passes but no water was able to be sucked back up. So my carpet is damp with solution but still not clean. Does not have the suction power necessary to actually clean the rug. The rug was very low profile. Now trying to decide if I will return it for a cheaper electric mop for the wood floors.

I was tired of using a sponge mop or rag mop, not to mention how useless the Shark steam mop is. Saw this and thought it would be a waste of money. Kept reading the great reviews and decided to take a chance. So glad I did. This is an awesome product! At first, I had my doubts...it would either not shut off or not turn on, or the water wouldn't spray, so did all the trouble shooting. It was just that I hadn't had the handle fully engaged! When all that was squared away, it went and scrubbed and cleaned. Very impressed with this Cross Wave machine!

[This review was collected as part of a promotion.] Very hard to clean the vacuum after use which leads to it having an odor. There are no hose attachments which makes it difficult to clean floor edges/fans/walls/etc. For the price, I wish it worked better. Really regret buying it.

I have a surgery on my back and have multiple injuries to my arms and neck ao to vacum and mop at the same time is great. The machine is light weight and easy to work and clean. I have a cat and dog it picks up the hair very well . I only wish the cleaner came with a better scent