Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

Member photos

  • +231 images
Sort by |
Showing 4,031-4,040 of 5,057 reviews
Dec 7, 2017
Midwest gramma
4 out of 5 stars review

Really like this machine!

I've been waiting for an easy to use vacuum mop and this Bissell does it. It's pricy but so far I really like it so far. I wouldn't use it on hard wood but it works great on my luxury vynal. I'd like a little more suction but it beats all the other floor gadgets that I have.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 14, 2019
blippi1234
1 out of 5 stars review

The worst!

I wanted to love it. But just don't. I should of returned it after my first time trying it. But I figured it's a new product I will adapt to the changes. I have had nothing but problems. The water tank broke day 1. Then the lid for the water tank had to be replaced. The thing can't handle any dirt on the floor, I have to pre-sweep for it to work. It regurgitates water back onto the floor. It's a nightmare that takes twice as long to use and clean then a good ole fashioned mop. The high cost of this thing just isn't worth it. I have had it less then a year and it's a broken mess that Bissell won't take back. What a waste of money.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Sep 13, 2017
Frieda
3 out of 5 stars review

No, not with the things I have listed

I like my crosswave, but I have a problem with the vacuum not cleaning up to my baseboard. Now I have to get out the mop to clean the two inches around the walls. Also, the dirty water container has a maximum full line when it's time to empty, but I'm emptying mind way before the max line. I do like the way it cleans hardwood floors and then it goes to an area rugs. Frieda Couch

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 11, 2018
Nan
5 out of 5 stars review

I would buy this again and recommend to everyone!

This is THE BEST for tile floors! I have a bad back and just can't get down on the floor to do a thorough cleaning. I've tried all different mops and steamers and was never satisfied. The floor was never clean enough. This scrubs the floor like a pro! Easy to use and easy to clean up. My floors are spotless and my back doesn't feel any worse than it did before I started! Run out a get this!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 27, 2019
Maggie
2 out of 5 stars review

Poor cleaning

This is a great little vaccum, IF that's all you want it for. It swivels great. Easy to maneuver. The shampooing, cleaning part of this item is poor at best. It has left scratches all over my new floor. It does not cleaning like one would expect it to for being the cost that it is. Back to broom and mop for me

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Apr 14, 2021
Jam
5 out of 5 stars review

Worth it and then some

I have use this one tile, hard wood, low ply rugs, and even my shaggy rug. I have an elderly dog that has accident and a new dog in training. This thing has been a life saver. This is my first house with all hard floor (except our area rugs) and mopping the normal way never seemed to get things clean enough. You will be disgusted with the results but slight satisfied. One of the first product to register the warranty for due to how much I love this thing.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 16, 2016
Lily
3 out of 5 stars review

So-so

Works great on my wood floors but not on my area rug. I used a full tank of solution during the passes but no water was able to be sucked back up. So my carpet is damp with solution but still not clean. Does not have the suction power necessary to actually clean the rug. The rug was very low profile. Now trying to decide if I will return it for a cheaper electric mop for the wood floors.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 26, 2017
Denise
4 out of 5 stars review

Would buy this again and even give as a gift!

I was tired of using a sponge mop or rag mop, not to mention how useless the Shark steam mop is. Saw this and thought it would be a waste of money. Kept reading the great reviews and decided to take a chance. So glad I did. This is an awesome product! At first, I had my doubts...it would either not shut off or not turn on, or the water wouldn't spray, so did all the trouble shooting. It was just that I hadn't had the handle fully engaged! When all that was squared away, it went and scrubbed and cleaned. Very impressed with this Cross Wave machine!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 20, 2021
Savannah
1 out of 5 stars review

Not worth it

[This review was collected as part of a promotion.] Very hard to clean the vacuum after use which leads to it having an odor. There are no hose attachments which makes it difficult to clean floor edges/fans/walls/etc. For the price, I wish it worked better. Really regret buying it.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Savannah. Cleaning your CrossWave after use should be simple. Please check out this video on how to use the easy clean storage tray: https://support.bissell.com/app/answers/detail/a_id/1273/kw/easy%20clean%20storage%20tray

Jun 9, 2017
Mimi
4 out of 5 stars review

I love the crosswave.

I have a surgery on my back and have multiple injuries to my arms and neck ao to vacum and mop at the same time is great. The machine is light weight and easy to work and clean. I have a cat and dog it picks up the hair very well . I only wish the cleaner came with a better scent

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514