[This review was collected as part of a promotion.] I bought this about four months ago. I just tried to use it for the first. it does nor dispense clean water from the container. I checked everything and primed it etcetera. First, last and only Bissell. Something this simple shouldn't be this hard to figure out why it isn't working.

I have searched for a long time for something that would save me time with my floors. I have porcelain throughout my home except for the bedrooms. I used to vacuum then mop and move the furniture with each step. With this product it saves me so much time and my floors come out nice and clean every time. The ease of changing the heads makes going from the porcelain to carpet a breeze. I do recommend that the product be thoroughly cleaned as specified each time. I do it every time I use it and it keeps the product nice and new. And its easy to clean it also. Not a huge mess at all. I also purchase the hand held for my furniture. I have cats and it cleans up the cat hair effortlessly. Thank you Bissell for coming up with such a great product.

[This review was collected as part of a promotion.] Bought a Bissell cross wave. We used it for about 5 months and brush stopped spinning, replaced brush but issue persisted. Started looking online and other users were having the same problem with bad bearing issues in the brush rotation mechanism. Seems like a poor design and no replacement parts to fix the issue. Only solution is to replace entire vacuum head piece. Product worked well when we first purchased it but doesn't justify about 5 months of product function.

My daughter had this. It flooded at her house! The mop was covered in mud! Sat in water three days! We rinsed it off and it still worked! Cleaned all the time throughout the house! So easy to use! Amazing! All the neighbors will asking to borrow! They couldn't believe how great the floors looked! I highly recommend for al your cleaning needs! Of it will work in flood debris and mid! It will work on anything! I highly recommend!

made a house cleaning monster out of slob, I personally dont care about impressing the guests, my living space is more for creating then entertaining but always loved a clean kitchen and bathrooms, with my Crosswave I can tackle all the floors in the house without it being a major production, no more vacuuming and sweeping first, no more mops and swiffers, no more giant rug shampooing monstrosity and giblets taking up half a closet!!! My mother and a few friends saw it and ran to get one for them selves, thats how good this Crosswave is, dont think about it, just get one

Seriously best appliance I have purchased in I don't know when! It vacuums and mops at the same time!! This appliance truly does what it says it will do. It has a pretty long cord and the swivel head is amazing! I am thoroughly grossed out at what it picked up on my floors and the color of the water in the tank. Apparently my steam mop has not been cutting it. And I consider myself and my home to be a very tidy home! Each time I use it, I love it even more!

Reading all these positive comments, I can't help think that I am using a different product. Yes, the Crosswave is a great concept- vacuum and mop all-in-one, but that's where the party ends. Weak scrubbing action, the cord is too short, you must go over stains that are dried over and over again at a snail's pace to get the dirt up. Consumables are pricey, if you can find them and I cannot believe this multi-purpose roller would ever last longer than a dozen or so cleanings. Then comes machine clean up. This is when the real headache begins... too many parts to rinse, can't dump debris down the sink as it will clog. Dry time is ridiculous and it is now summer time, can't even imagine how long parts would take to dry in the winter. No way would I recommend this product to anyone. It is more work than it is worth. Nice try, but keep it.

I have a large home with a lot of tile, and pets with a lot of hair. Since I don't have to vacuum first, it saves a lot of time. It does a great job, and it saves my back since I was using a mop. The tile I have has dips in it which use to be hard to clean. The CrossWave does an excellent job and is easy to use. Clean up is easy, too.

As a lifelong animal lover, I was thrilled to be able to start volunteering in dog rescue after retirement. In addition to transporting thru Mobile Mutts, I also foster rescue dogs for Hoping Fur a Home. Additionally, I act as a weekend foster for dogs going from Mexico (Barb's Dog Rescue) to Canada (PetSave) for adoption. One weekend I had 28 dogs at my place! Needless to say, all of these dogs were making my hardwood floors a mess. Your CrossWave was an answer to a prayer! One use and I was hooked. My floors looked great and I didn't have to move the furniture twice; once to sweep then again to mop. I love that the design of your clean water tank is flat enough to set it on the counter. You can't do that with most models. I also love that the dirty water tank holds the same amount of water as the clean water tank. No more stopping to empty one, then stopping again to fill the other. The holding tray and self-cleaning option was also a great idea. All in all, this is one of the best-designed products I have ever used. If you could also come out with a bristle brush that would work on concrete floors, I bet you'd have thousands of kennels singing your praises!

This vacuum/mop is amazing. It does everything in one step. I have RA so sweeping mopping and vacuuming are not easy tasks for me so my sister-n-law told me to get one of these. What a life saver, I absolutely love this thing. It works beautifully and is super easy to maneuver.