Skip to Main Content
Sams Club
Sams Club
Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

Member photos

  • +231 images
Sort by |
Showing 3,911-3,920 of 5,057 reviews
Feb 19, 2018
NeatFreak
5 out of 5 stars review

Amazing! Well worth the $$$

Straight out of the box, 2 minute assembly (super light machine), cleaned my kitchen/living room (hardwood) and laundry (tile) in a quarter of the time it normally takes (sweeping and using my Bona wet jet). Floors are literally squeaky clean!! No mess, fast drying, no scratching, and you should have seen the dirty water! At first I was thinking I wouldn't get very far with the size of tank it has but I only used half for all of the above! Love how easy it is to empty the dirty water tank and especially love that it doesn't have a lot of intricate parts and tiny nooks that are hard to clean. Super easy removal of brush for storing and it wasn't sopping wet right after using! Super convenient non-slip tray to set your machine in (and also for self cleaning features). Also has super long cord!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Oct 29, 2016
Wayne58
5 out of 5 stars review

Well worth the money

This machine is excellent! I thought my hardwood floor was clean until I ran the crosswave on the kitchen floor. The amount of dirty water that was extracted was amazing. The luster that was left on the floor was nice and shiny.Cleaning up the bissell was so easy and hassle free! I would recommend this machine to anyone.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 5, 2016
Scooty Patooty's Mom
3 out of 5 stars review

Disappointed cat lover

I purchased the Crosswave apx 1 month ago. I got it to help me keep up with the messy ceramic tile and wood floors I have due to my handicapped cats. It did a good job on the ceramic kitchen floor. Only downside was that it does not clean well up along the baseboards, no matter which direction you tackle them from. As far as dealing with pet -related debris, I can't recommend this unit to anyone; it performed horribly. Although I swept the floor well before using the Crosswave, when I used it near the kitty litter boxes, the clumping cat litter became a wet, gooey mess which deposited on all the surfaces and was a major pain to clean up. The other issue I did not like was that the waste water container on the unit is very small, requiring the user to have to empty the dirty water frequently. I really wanted to like this unit-if it works, it is an answer to a prayer. Unfortunately, need to be careful around some materials that can gum up the inside.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 20, 2017
SandyW
5 out of 5 stars review

Former Hoover Floormate User

I've used a Hoover Floormate for over 10 years and have been happy with it. The Floormate stopped working and after much research I replaced it with the Bissell Crossover. The Crossover is much lighter and easier to maneuver and causes me less fatigue. It is easy to clean and maintain. It doses a great job of cleaning the floors and vacuuming at the same time. I found that pre-treating really dirty spots with the Bissell cleaning solutions really helps. The only task the Hoover does best is really heavy stuck on spots. The Crossover is more expensive but I am able to use it more regularly because it does not aggravate my back pain as much.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 16, 2019
SAMMYSUE56
5 out of 5 stars review

Awesome machine!

I love it and bought another one to keep in the basement. It's lightweight and easy to handle. The cleaning power is amazing and the low profile in the front fits under the kitchen cupboards too. Some you cannot get it underneath because they are too high. .I have had several Hoover Floormates that did not last very long because the motors burned up so I'm hoping these outlast those.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Sep 13, 2017
shadowcatAZ
4 out of 5 stars review

I like this machine!

I have dogs and cats, and my home is tile with area rugs. The first time I used it, I wasn't sure it was doing anything, and then I looked at the dirty water tank, and holy cow, it was filthy. It perked my rugs right up and did a good job on my tile. with no streaks. The house is about 40 years old and there is some time that's old and has some dirt ground in, and it did not get that all out, but made a difference. I plan on having that tile professionally cleaned and the CrossWave will help me keep it clean after that. I like very much that it's user-friendly and intuitive, which made it easy to assemble and disassemble for cleaning. 4 stars instead of 5 because I'm not sure how long the multi-surface roller is going to last.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 23, 2018
Mary
5 out of 5 stars review

Best Bissell machine ever!

I am 67 and although I can get down on my hands and knees to clean, I prefer not to. The Crosswave makes my life a breeze! We have three cats - one is 17 and causes the most messes. But with the Crosswave it is super simple. When he throws up it has bile in it and nothing I used would get the yellow stain out of the carpet - but with the Crosswave it is a snap - their cleaning solutions are the best and within a couple of minutes the carpet is completely clean and stain free! I am so glad I own a Crosswave - best money I ever spent!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Apr 22, 2019
Janice
2 out of 5 stars review

So disappointed.

Only my husband and myself. Used it about once a month where it worked well until it didn't. Plugged it in, a puff of smoke and and it was gone. My husband ssid the motor was locked up Have had less than 2 years, and expected a lot more from it than I got for that price. In addition, I am now left with the extra rollers and bottle that I purchased with it. Really disappointed.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Oh no! Janice, your warranty will cover a replacement, please call us at 800-237-7691 so we can help you.

Dec 27, 2020
Amanda
5 out of 5 stars review

Love love love

Im a fur mom of a 100lb Newfoundland puppy, a lab, a cat, and 2 chinchillas. I asked Santa for a crosswave for Christmas and it is seriously a game changer. I love that I can vacuum and mop my tile floor at the same time. No more gross mops and buckets for this house! Its incredible!! Ive used it twice in the last 3 days.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 9, 2018
Judy in IN
5 out of 5 stars review

Love My Bissell CrossWave!

I am so happy with my CrossWave. I have a lot of ceramic tile to mop and this has made the job so much easier. And much easier on my back! It cleans the floor so well and I love how it dries. No more waiting for the floors to dry to put furniture and other items back on them. It's also very easy to clean after use.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514