[This review was collected as part of a promotion.] The 1st time I used this machine, I was in love!! It had my hardwood floors looking and feeling so clean! Also did wonders on the grout lines on my kitchen tile! I thought, "I'VE FINALLY FOUND THAT ONE" then, the next day, after washing all the parts and starting out with a newly cleaned machine, that's when I started thinking "maybe it was a good thing I saved the box".... no matter what I do, I just can't stop the streaking the roller heads leave on my floors! I've tried everything but nothing has worked. I still grab it to vacuum up a small mess but I honestly don't feel that it's worth the money I paid for it. My Shark Steam Mop (being 4+ years old) has never left streak marks on any of my floors!

I have wanted one of these for 16 months! We moved into a new house with tile floors in the utility, kitchen and kitchen nook and I hated mopping these floors it was so hard on my back and they never looked good. After my first time using the Crosswave, they looked fantastic! Even family members commented on how good those floors looked. Used as well on a couple of area rugs I have and they just seemed to "perk up" the looks of the rugs. My hubby purchased for my birthday and I love it and love him for getting it for me!

As someone with a severe back injury but also 1,800 + s.f. of very difficult to clean slate floors, this little gem is long overdue in my household. I simply cannot describe the difference of ease of use. Additionally, the floors I had just recently mopped were still so dirty that the water returned to the Crosswave cleaner was not simply dirty, it was like black sludge. For the first time in years I can actually see the vibrant colors in my slate floors, and with no more energy than I would use with my Bissel pet hair vacuum cleaner. To say this little machine is amazing and a tremendous time and pain-saving device would be an understatement of epic proportions! My only recommendation is for Bissel to place a different type of material on the undercarriage as, for someone with hard-uneven floors like mine, the hard plastic gets chipped off in very short order. For now I keep a piece of duct tape across that section to minimize the damage but will actually call Bissel and see if I can't help them improve the design in this area. It's tremendously valuable and important for people with floors like mine.

I received my new Bissell Crosswave 1785F this morning and used it all over the house today. It is light and easy to use. It only used half of the reservoir . I absolutely love it. I could not believe the dirt that was left from my last vacuuming and mopping. The only draw back is that it will not get up close to the wall boards or in corners. I would love to have an attachment to use for the areas that it will not reach. When I was finished with it, the clean up was so easy. And it has it`s own storage tray. (Thanks Bissell)

Easy to fill and get ready for use. I was shocked how much cleaning area I was able to clean on one refill. My old cleaner would take about 3 times more to clean the same area. The vacuum is strong enough to pick up all of the cleaning solution so your dry time is at a minimal.....

Easy to use. No vacuuming or swifting hardwood and tile floors before cleaning. I used to hand clean all my floors, not any more. My floors have never been so clean. I have two Shelties with lots of hair and live in the Northwoods. My weekly floor cleaning time reduced fifty percent. Also it is light weight and easy to assemble and clean. Ninety percent hard wood surfaces in my home.

I bought the product based on its great marketing. Very disappointed and unsatisfied! Not efficient and extremely noisy. Bought it from Canadian Tire and not certain I can return it... Very expensive with limited results on both hard wood floors and carpets. Unfortunate as I had good experiences with other Bissell products.

I love my crosswave ! Had a little problem with machine after a few months. I called company and it was replaced . A week later there it was. Great service! If you have pets you can not live without one. I even bought one for the RV. No more mopping and squeezing out a mop

So far, using the the CrossWave 1785 has become my favourite chore in the house. I just cut my task time in half. Vacuuming and washing all floors and area carpets in one pass. I have used deluxe vacuum cleaners and special high quality mops (with elbow grease) for 50 years, the CrossWave does the same job and I can maintain a spotless home by using it twice a week (total two hours a week, for a 1500 square foot home including machine clean-up). The only negative is the rather high pitched motor, so I wear noise cancelling earphones and sing while I vacuum! Best of both worlds, if you consider that, yes vacuuming and cleaning is a chore, but a necessary one, nonetheless!

Truthfully, I would rate this at a 9 out of 10. Alot of the "cons" I read doesn't apply to mine. My floors dry fairly quickly (better then a mop), I have no problem with cleaning the machine, (not any worse then cleaning your mop and bucket) and the speed of cleaning it provides and the save to my muscles is great. My floors are alot cleaner and you can tell by what is in the recovery tank that it's doing it's job. The cons I found were the corners don't come exactly clean. The edges I mostly solved by running the cleaner straight at it instead of along it. It does need side brushes if you want perfection but I started "swifering 360" along the baseboards before I start and it does the trick, the corners sill need touching up but otherwise fine.. The other is the liquid cleaner, Since you can not use bleach or vinegar in it, I don't feel it disinfects the floor as I would wish. I have up to 9 dogs on my floors sometimes , (4 are my own) and I wish there was a disinfecting cleaner to use on tile/vinyl. It would make me feel better to know a disinfectant was used. I'm 69 years old and it has saved my hands and knees I don't think I have ever bought a "cleaner" ( and I have purchased alot of them) that did a 100% job of cleaning.