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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Nov 11, 2017
mwnotary
5 out of 5 stars review

For anything better the floor would have to clean itself.

This cleaner is the best, you can do two jobs at once, it does a great job, and dries the floors quick, I love it, if you wanted anything better the floors would have to clean themselves. I have 8 dog and it picked up all the hair with no problems, your house is clean in half the time. it is easy to clean everything snaps out rinse off and finished, and the holding tray is great, you don't have water sitting from a wet brush.

Review from BISSELL Homecare
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Jul 28, 2016
maxibemis
5 out of 5 stars review

Amazing, versatile, light weight

Do I like the BISSELL® CrossWave™ Multi-Surface Cleaner? Absolutely Would I Recommend it? Definitely Background information: I live in an old two-story house with a basement and walk-up attic. The first floor consists of a closed-in front porch, front entrance hall, living room, dining room, small family room, kitchen, ½ bath and a closed-in back porch. The first floor has wall-to-wall carpeting except for the bath and kitchen which has vinyl flooring. The second floor consists of a hallway, three bedrooms, small sitting room and full bath. The hallway has wall-to-wall carpeting, the bedrooms have room size rugs and the bathroom is tiled. The house is occupied by my husband, myself and our three dogs. In June I had new carpeting installed on the first floor, the stairs and the second floor hallway. And during this time-frame I also did an entire house spring cleaning. I own five vacuums (use to be six but I gave one away to a non-profit), two steam mops and a BISSELL® Carpet Cleaner. Overkill? Maybe. So, low and behold if I didn't receive a BISSELL® CrossWave™ Multi-Surface Cleaner free of charge to use and write a review. Now really, did I need another cleaner? And, right now the house is meticulously clean. Obviously, it is something I would never have ordered, so what am I going to clean now. Well, I owed it to BISSELL® to use it and write my review. So, I vacuumed the kitchen floor, filled the cleaner according to directions and used it on the kitchen floor. To my amazement the used water was dirty and contained a small amount of dog hair. How could I have dog hair, I just vacuumed! What could I clean next with this cleaner. Definitely not my new carpeting! How about the second floor bedroom rugs. They had not been cleaned in ages. I had tried the BISSELL® Carpet Cleaner on the rugs but it was just too strong for the rugs. So, that is what I did. Needless to say I was impressed. The BISSELL® CrossWave™ Multi-Surface Cleaner did a wonderful job on the rugs. The used water was filthy and contained a lot of dog hair. More dog hair even though I had vacuumed all the rugs before cleaning them. The rugs look a whole lot cleaner. And to think, I never would have bought this Cleaner and I love it. I use it three times a week on the kitchen floor and I will be using it again to clean the bedroom rugs a second time. After so many years of not being cleaned there must be an awful accumulation of dirt. The real test now will be to see how long the BISSELL® CrossWave™ Multi-Surface Cleaner will last. But for right now I think it is a great item. I am definitely impressed.

Review from BISSELL Homecare
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Jan 13, 2017
Anderson
5 out of 5 stars review

Best invention Ever

The new Bissell Crosswave is the best idea yet. To be able to vacuum and mop at the same time is a miracle. I have 2 dogs so there is always more fur left over after I mop. Now with this new vacuum it washes and picks up that extra fur that you do not get with the mop. The person who invented this is a genus. The cleaner also smells fantastic. Love, Love, Love this and will and have been recommending it to everyone I know.

Review from BISSELL Homecare
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Feb 6, 2017
Jim S
5 out of 5 stars review

Excellent cleaning machine

I have owned the CrossWave for about 6 weeks. During this time I have used the machine multiple times on our ceramic tile floors. Because the bulk of our floors are tile and because we aren't getting any younger, cleaning was getting to be more of a challenge. But not with the Bissel CrossWave! Regular mopping of floors just moves the dirt around. Yes, some of it comes up and goes into the mop bucket. But unless you change the water constantly you are putting dirt back on the floor. The CrossWave constantly puts down CLEAN solution and vacuums it right back up while proving a scrubbing action. You won't believe what comes up from your floors and the best part is, no pre-vacuuming prior to cleaning. It is no longer a big chore to scrub the floors. I strongly recommend this machine.

Review from BISSELL Homecare
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Apr 21, 2017
Sandra
5 out of 5 stars review

Love my CrossWave!!!

I've been sweeping, then mopping my tile floors and carrying buckets of dirty mop water for years. I have 2 dogs, paw prints and dog hair so it's a constant battle keeping my floors clean. I often clean my floors 4-5 times a week. This is the best product I've used. It's lightweight, easy to use, cleans the tile great, and it's much easier to rinse out and clean up after than all those buckets of dirty mop water! I definitely recommend the CrossWave. I am extremely happy with my purchase!!!

Review from BISSELL Homecare
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Sep 20, 2018
Tha Crutch Lady
5 out of 5 stars review

Best hard floor cleaning that's easy!

I love my Crosswave! I use the Crossway for all my hard floors. I was not physically able to clean my hard floor surfaces well enough to get all the textured linoleum and tile surfaces in my home clean unless I was on my hands and knees. Now I can get them all clean without hiring someone to do them for me. The only downside I have is it cannot reach into the tight spaces. It would be nice if they had an attachment to get into the tighter places like around the sink and commode in the bathroom. Overall, I love my Crosswave so much I convinced my sister who had back surgery to get one for her hardwood floors and she loves it too! Get one, you won't be disappointed!

Review from BISSELL Homecare
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Jan 7, 2022
Ami
5 out of 5 stars review

This machine does wonders

[This review was collected as part of a promotion.] This machine is pure magic. The proof is in the dirty water tank. I will never go back to regular mopping. The formula leaves the floors shiny and not sticky which is a must for me. Had the Tineco before this but the Crosswave is much more powerful and effective and the formula smells much better too.

Review from BISSELL Homecare
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Jan 14, 2024
Coco
1 out of 5 stars review

Never again

[This review was collected as part of a promotion.] These products claim to be perfect for pet parents. I bought 2 different machines because this one didn't pick up anything. Correction it didn't keep anything sucked in. It picked it up and put it down some place else on the carpet. And using it wet...I had to replace a soggy, smelly carpet. Never again.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry you're not happy with the machine, Coco. The CrossWave is not intended for use on carpet. It's not a deep cleaner. It washes and vacuums sealed hard floors at the same time and refreshes area rugs. If your machine is leaking, we're happy to help at support.bissell.com.

Jul 9, 2016
silvavegas
5 out of 5 stars review

Crosswave All-In-One cleaner

I have copd and spinal stenosis. I really needed a floor cleaner that would do it all. The Crosswave All-In-One cleaner is it. I purchased several floor cleaners from the new sweepers to the mops that spin. None of them was easier to use and cleaned as well as the Crosswave All-In-One cleaner. I would recommend this product to anyone, but especially to those who have physical disabilities making cleaning the floors and extra chore. What a wonderful product. Debbie

Review from BISSELL Homecare
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Dec 18, 2016
Liz59
5 out of 5 stars review

Crosswave works well on wood floor

I have had a positive experience with my Crosswave. My anti fatigue mats can only be vacuumed and cleaned with plain water. Using the soft brush I did the job. With plain hot water, they look like new. Before I had to wrestle with the mats on my hands and knees. My hardwood oak flooring cleaned easily. Without a pre vacuum and using a spray it was done with one device. I haven't tried the area rugs. So far I love my machine. If it would move the furniture it would be an effortless cleaning day.

Review from BISSELL Homecare
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