Not as good as the Bessel steam cleaner for hard floors. The floors and area rugs are clean, but I expected better performance. The machine is ver loud. But it do a decent job cleaning my area rug and floors. Cleaning the machine a little too time consuming for me.

I've used the Crosswave for nearly a month now and I gotta tell you, I'm not NEARLY as impressed as the infomercial would lead us to believe. On a rug, it SEEMS to do a good job. On a hardwood floor, however, the Crosswave OBVIOUSLY could not clean on the first, second or even third pass. It was obvious that a piece of schmutz was left behind because I had to reach down and pick it up. My Oreck did a better job and was designed for close-cropped carpet only. So opinion: eh.

[This review was collected as part of a promotion.] I purchased the Crosswave 1785 a couple of years ago and use it as both a wet and dry vac for my concrete tile floors. The versatility is nice and overall it does an okay job for a family of two (no fur-babies) in a 2800 sq ft home. We live in the high desert which is known for DUST and regular vacuuming is necessary. The drawback I've experienced is having to stop frequently to remove the tank and brush off the filter because it clogs easily from the accumulated dust. In retrospect I should have purchased a regular vacuum cleaner with a bag, BUT I still like this wet vac feature for my arthritic fingers that can no longer maneuver a heavy wet mop.

I can't believe how well this machine cleans and how well it is constructed. Our floors have never looked so shinny and clean. I could never get the floors looking like this with mops and other cumbersome methods of cleaning. Hats off to the R&D department at Bissell for such a great product

I recommend a crosswave to anyone with a textured hard floor!! I have a textured linoleum in my kitchen and bathrooms and I can swiffer it THREE TIMES & the pads are still dirty at the end of round 3. The crosswave not only makes my textured floors look clean, but actually feel clean! I also use the crosswave on a wool area rug, freshens and almost re-fluffs the rug, but I do use a full size vacuum over the rug before running the crosswave.

[This review was collected as part of a promotion.] No one mentions how stinkin' hard it is to remove the plastic cover so you can get the roller off. Some people have arthritis in their hands and there is only a small hole to pull up on. Am I the only one having problems? Even my husband had a hard time getting it off. Other than that it works great.

I have been using this machine (sometimes several times daily) for the past 6 months to clean the vinyl laminate floors in my home; mostly after pet accidents. The unit preformed as advertised in meeting my cleaning requirements! While generally pleased with my machine's cleaning performance, I must say that I was quite disappointed in the inadequate capacity of the dirty water tank! My cleaning chores had to be interrupted much too often to dump dirty water from the tank. However, this small discomfort was ultimately nothing when compared to the incident resulting in my machine's sudden and ultimate demise. On Saturday, November 16, while using the machine in routine pet cleanup duties, the motor slowly began to slow and loose power, ultimately resulting in the motor ceasing up, bursting into a cloud of thick, heavy smoke, and almost catching fire! The power switch would no longer function; forcing me to pull the power cord to prevent a potential (AND HIGHLY LIKELY) fire from occurring! I then had to sit the smoking machine outside and open my patio door to clear the smoke from my house! The motor was NEVER exposed to water and the unit was always kept drained and clean, as prescribed in the owners manual! I've owned other Bissell machines (mostly vacuums) in the past. It is true that nothing last forever and I can safely say that none of your previously purchased products have been overly durable, but this is totally ridicules. I am frightened to think of what could have happened if my wife had been using the machine! Therefore, I must say that I am somewhat reluctant to purchase another Bissell product again (which is a sad shame considering how well the machine preformed prior to this unforeseen and FINAL incident!

I like being able to vac and mop at the same time. It takes some getting used to since you really need to go slower so it can work. I have wood like tile and the dirt collects in the ridges so I get a lot of dirt with every use, even if I use the regular vac beforehand. It is easy to clean when done using. Great product!

It worked amazingly...while it worked. After five months of use, the motor that runs the brush stopped working. I contacted Bissell and they advised me to take it to an authorized dealer...in the middle of the coronavirus quarantine. I have used Bissell products for many years and have never had one issue with any of them, now that I REALLY need to be sanitizing my floors (I have a little one crawling around) I can't...very disappointed in the customer support at Bissell.

Love it. It does everything it is supposed to. It doesn't use a lot of cleaner so this is a plus. The only thing is it doesn't get close enough to furniture and base boards like I think it should. Maybe this is something that can be improved. Sure beets a mop!