[This review was collected as part of a promotion.] It is very heavy, as a senior I would of liked something lighter in weight. I have ceramic floor in my large kitchen and I have found it doesn't really get into the groove of the grout to clean. Also will not adjust to turn to get into smaller corner areas. Cordless would be so much better. It does clean well which is important. There is still room for improvement. I do like the idea that it can do multi surfaces.

[This review was collected as part of a promotion.] We bought this machine after seeing commercials for it because we have a variety of flooring types in our home, tile, laminate wood, carpet and throw rugs. This machine is very effective at cleaning all of the aforementioned surfaces. I also appreciate that Bissell is not only environmentally friendly but more importantly, they are a pet friendly company.

[This review was collected as part of a promotion.] I have used my new cleaner several times and it is wonderful for cleaning my tile floors. Using a regular mop just pushes dirt around. Now I don;t have to worry about that. This Cross Wave Cleaner works great.

[This review was collected as part of a promotion.] Wonderful product. Works better than expected. It gave our laminate floors a deep clean like no other mop or vacuum would. We use it for the entire house and even the ceramic tile in the bathroom. It'sa must have for every home. #sweepstakes

[This review was collected as part of a promotion.] Wot of people kept telling me to purchased the cross wave and I finally did about a month ago. Very pleased with the product makes things a lot easier wish I would have purchased it before. You will not be aorrynpurxhasing the cross wave

I LOVE IT! I previously had Hoover Hard Floor Cleaners which always did the job,,, until they broke. I have had 4 of them each new one lasting less time than the previous one. After the last one's short lifespan,,, (about 8-10 uses, but over a year old so no warranty), I decided it was time to make a change. I wasn't sure of the Bissel when I first took it out of the box. I didn't know how well the cotton brush/roller was going to perform. But to my surprise, it totally does it's job. The floor was as clean as it had ever been when I used the Hoover or when I did it the old fashion way on my hands and knees. I didn't have much luck with Hoover Floor care products. I always seemed to have streaks and sometimes it felt as though there was a residue left on my floors. So I used another cleaner from a spray bottle and just plain water in the hoover to rinse. Hesitantly, I decided to try to Bissel Multi Surface Cleaner sample that came with the new machine. LOVE IT! No residue, no streaks and my floors look beautiful.

[This review was collected as part of a promotion.] I love this machine. It cuts your cleaning time in half and your floors are very clean! I'm so happy I finally bought it as I've been looking at it for about 6 months. Floor get vacuumed and washed in one shot. Life just got a little bit easier. Not only is it a good deal but Bissell also helps our furry friends.

[This review was collected as part of a promotion.] Works great; I use it to suck up spills and then clean over them; also works well for generally cleaning dirty floors. Scrub brush is pretty effective at lifting up smudges and stuff. It'd be nice if it were slimmer so it could get under appliances etc.; also would be nice if it could get closer to edges. #sweepstakes

[This review was collected as part of a promotion.] I do love my new Crosswave but it is in fact so new that I haven't used it enough to give it a 5 Star review. But it seems to work just as they claimed. It's not too heavy (I have to lift it to put it away so that's good), easy to clean after using although the brush heads seem to take a long time to dry but that's not really a problem. And while my very furry dog did die last year so pet hair is not currently a problem, I am hoping for a new puppy this Fall so looking forward to not having to sweep up bags full of dog hair!

[This review was collected as part of a promotion.] So far I like it. It's a bit heavy but so is a bucket and mop so I think it's a better option. Only using it for bathroom and kitchen but that's where I really want to get floors clean. Would love for Bissell to make a cleaning solution with some vinegar or hydrogen peroxide to kill germs. I hope it holds up over time but I am pleased so far.