[This review was collected as part of a promotion.] Very hard to clean the vacuum after use which leads to it having an odor. There are no hose attachments which makes it difficult to clean floor edges/fans/walls/etc. For the price, I wish it worked better. Really regret buying it.

I love this thing!. Easy to use, easy to clean with, and easy to clean up. I have tile and laminate and several dogs, I struggled with the expensive Bona stuff and mops and steam cleaners but never felt the floors were clean, especially the laminate. This little machine cleans and drys the tile and the laminate in a heartbeat and drys almost instantly! I wholeheartedly recommend this machine to anyone with tile, laminate, or wood floors, and dogs!

This thing is awesome. I didn't know how dirty my floors were. I had just mopped my floors before mine arrived. And I swear you couldn't tell. The stuff this thing picks up is invisible to the naked eye. Im so glad my floors are squeakie clean now. It's so easy to use that my man now helps with floors....BONUS.

I have a big living room and this little machine works well, however, it is not made for large areas. I’m sorry it is not. If you have a small apartment or studio then yes use it, but for large areas it is a hassle to stop and drain out the small container. Also, it clogs easily and then the water suction doeant operate as well whichc causes water to drain back out on the floor/carpet. If there is hair on the floor/carpet, it will pick up all the hair...and wrap around the brush. Thats a hassle cause youre going to have to cut all the wrapped hair and it gets inbetween the ends of the brush- which there is no way of removing the end parts. Then you have to cut the hair which the brushes get in the way. If you have nice area rugs and its started to loosen this bad boy will suck it up quickly. It will suck up rugs -depending on the type/style- easily. Overally it works well, depending on how much you use the brush, it will need replacing faster then normal usage. Cleaning is easy, but you have to clean it everytime after use due to the water usage. I wished this machine would have heat when cleaning carpets or even the bare floor. The suction valve is a pain to clean out cause its for people with small fingers/hands to get in and get the left over dirt, which causes the suction to not be as good. Also, clean underneath it near the small rubber lining , it will get dirty quick. Another thing is that when the brush is worn out or there is too much hair wrapped around it the water doesnt spread out as easily and doesnt suck it back up as good. Plus, i dont think it is worth the cost of over $200. More like 175. For over $200, there should be an additonal brush and air filter... speaking of air filter, that too is a pain to clean it is small and needs to be replace faster then the brush.

This product has impressed me so much that I am probably going to buy two to give to my daughter and daughter in law. This product Impressed me so much from its three in one cleaning system. Since I have two dogs and four birds that make a lot of mess this product has helped me clean a lot easier. One feature I love greatly is how I only have to use one machine to get three types of cleanings done. Thank you for having me win the CROSSWAVE I would recommend it to anyone who has animals or kids that make a mess.

I love being able to vacuum and mop with one machine. Before I purchased this, I had to drag out the vacuum then drag out the floor scrubber. Now, I can do both at the same time. What a time saver and it does a fantastic job. I highly recommend this to anyone considering buying one.

I have hardwood and ceramic tile floors. The crosswave works extremely well. I've only used it twice and both times it vacuumed and washed my floors leaving no streaks at all. I had a different Bissell floor washer but it pretty much wore out over the years. It left the floor almost totally dry but the suction was so great it was hard to move. The crosswave is a lot lighter and easier to use. I don't know how it dries the floor so well without sticking to the floor like the old one but it does and that is wonderful. I just love love love the crosswave!!

I live in a condo with OLD tile floors and mops/vacuums just didn't get the job done and was so painful on my back. Our parking area is blacktop and sand blows around plus, I have a white long hair cat. This machine even gets in the grout. I took it to my dad's and used on his wood floor and it shined like new and pulled the water up so it didn't sit in the seams. It would be perfect if it got under furniture and up to baseboards.

This product is great when it works! I have animals and it great to be able to sweep up hair and mop at the same time along with picking up with cat litter. The problems I have ran into is that I clogs, and just after a year when I plug it in it now trips my GFI's and refuses to work! Bissell needs to make a product that lasts longer then that for the price that this costs or at least offer something in return then sorry about your luck, it must be something in your house. Well I definitely know that is not the case seeing as my husband has done maintenance/carpentry at our zoo for over 26 years and knows what he is doing and we are talking a Nationally known zoo!

i noticed when our cleaning lady used on our hardwood floors there was a lot of water left behind, not good, I'm concerned about damage. I proceeded to use myself and seemed to take forever to clean the floors and remove the water, my back ached by the time I was finished. I have better luck with the heavy duty swifter dusters and wet pads along with a spray bottle of cleaner, much easier and faster.