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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,721-3,730 of 5,057 reviews
Jan 8, 2021
Gabby Momma
5 out of 5 stars review

Best Christmas Gift!

Love, love, love this machine! Greatest Christmas gift ever (I have been asking for one all year)! After years of sweeping and steam mopping and having the thought that my floors were clean were shattered on Christmas day when I received my machine from my hubby. I had to try it out and my floors were cleaned the day before with my steam mop. After using my new Crosswave, I realized my floors were FAR from clean. The water was nasty, nasty, nasty! This machine does a fantastic job and is easy to set-up and clean after use.

Review from BISSELL Homecare
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Jul 15, 2021
Meg the mom
1 out of 5 stars review

This product clogs so fast!

[This review was collected as part of a promotion.] This product leaves dirty water all over my floor even after cleaning it. I bought it because i have 4 children and a dog i need cleaning to be quick and efficient. I am very dissatisfied and wouldn't recommend as a all in one cleaner. As a hard surface vacuum it works well but as for moping i would choose something different.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Meg. Thanks for your feedback on the CrossWave. If you're trying to clean heavy dirt, hair or debris from your floors, try using the area rug setting as it releases more water and formula on the brush when you squeeze the trigger. If your CrossWave isn't working properly, please give us a call at 1-800-237-7691 so we can help!

Jun 3, 2017
Mom
5 out of 5 stars review

A MUST buy

I received the Crosswave for Mother's Day. I have arthritis and have difficulty cleaning floors. The Crosswave is a dream. Easy to use, oak floors and carpets are spotless, no need to vacuum or sweep first - one machine does it all. Parts are easy to clean and assemble. I can't say enough about how wonderful this product is. Right now I am admiring the oriental carpets I cleaned two days ago. They never looked better. Buy the Crosswave, you won't regret it.

Review from BISSELL Homecare
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Mar 12, 2023
Drew5200
5 out of 5 stars review

I am over the moon happy with my new CrossWave!

[This review was collected as part of a promotion.] I have 3 small dogs in my house. I would broom sweep, then swiffer sweep then run the vacuum over my floors afterwards I would hand wash the floors. Even after all that sweeping there would dog hairs on my floor. It drove me crazy. I am 64 and have bought many gadgets that made big promises that did not come true. I finally tried the CrossWave and it is a miracle! It works. Dog hair gets sucked up and my floor gets cleaned at the same time. Finally a product that delivers on it's promise! Thank you Bissell

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 29, 2019
Cross at my Crosswave
1 out of 5 stars review

So frustrated, my CrossWave leaks dirty water...

I'm so disappointed with the CrossWave. I bought it for my tile floors. It leaks dirty water. I noticed a crack in my dirty water tank and it was replaced. I just used it again and dirty water still collects near the rolling brush as half of the dirty water gets sucked up into the receptacle and half of it is redistributed onto my floor, requiring me to use a microfiber mop to take up the excess. It is necessary to repetitively stop and clean out the spin brush and wipe off the bottom of the machine every few minutes.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

It sounds like there's a suction issue, these steps should help: https://support.bissell.com/app/answers/detail/a_id/168/kw/1785A You can also use the easy clean storage tray to make cleaning the brush easier during and after cleaning: https://support.bissell.com/app/answers/detail/a_id/1273

May 24, 2024
Vic
5 out of 5 stars review

Life changing

[This review was collected as part of a promotion.] I have a large house with lots of flooring and water hog entry mats. I also own a restaurant. This unit has been amazing and helps me keep my areas clean easily and effectively! I have the cordless unit at my house, and that's what I recommend. The cord is a drag. I have the corded units at the restaurant, one upstairs and one downstairs in the kitchen. A mop just does not cut it. The amount of dirt this thing picks up after mopping is a testament to its effectiveness. Also, the crosswave cleans the water hog type doormats way more effectively than my Dyson.

Review from BISSELL Homecare
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Dec 27, 2017
Becky
5 out of 5 stars review

This is amazing

This wet dry vac is amazing! I wanted something that wasn't only good on hard wood floors, but also good on carpet. It's cleans every floor surface amazingly. It's super easy to put together and to clean! Not only does it vacuum, but it also cleans the floor as well! I highly recommend, especially with someone who has dogs. I have 3 dogs. They all shed like crazy, so this is awesome to sweep and clean the floor as well. It cuts the time in half to clean the floors! No more sweeping and then mopping.

Review from BISSELL Homecare
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Jul 1, 2016
Dodi62
5 out of 5 stars review

This product has great features

Absolutely love it!! Very easy to use...clean up very simple... I have 2 dogs and was simply amazed on how clean it got my kitchen floor... I've used swifter wet sheets to clean the floor and have to use 4 sheets to capture all the hair even after vacuuming...I used it to clean my bathroom floor which is ceramic tiles and it feels and looks great....I also, cleaned several floor rugs and again could not believe all the dirt and hair it removed!!!I highly recommend this Crosswave !!!!!

Review from BISSELL Homecare
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Jul 28, 2016
maxibemis
5 out of 5 stars review

Amazing, versatile, light weight

Do I like the BISSELL® CrossWave™ Multi-Surface Cleaner? Absolutely Would I Recommend it? Definitely Background information: I live in an old two-story house with a basement and walk-up attic. The first floor consists of a closed-in front porch, front entrance hall, living room, dining room, small family room, kitchen, ½ bath and a closed-in back porch. The first floor has wall-to-wall carpeting except for the bath and kitchen which has vinyl flooring. The second floor consists of a hallway, three bedrooms, small sitting room and full bath. The hallway has wall-to-wall carpeting, the bedrooms have room size rugs and the bathroom is tiled. The house is occupied by my husband, myself and our three dogs. In June I had new carpeting installed on the first floor, the stairs and the second floor hallway. And during this time-frame I also did an entire house spring cleaning. I own five vacuums (use to be six but I gave one away to a non-profit), two steam mops and a BISSELL® Carpet Cleaner. Overkill? Maybe. So, low and behold if I didn't receive a BISSELL® CrossWave™ Multi-Surface Cleaner free of charge to use and write a review. Now really, did I need another cleaner? And, right now the house is meticulously clean. Obviously, it is something I would never have ordered, so what am I going to clean now. Well, I owed it to BISSELL® to use it and write my review. So, I vacuumed the kitchen floor, filled the cleaner according to directions and used it on the kitchen floor. To my amazement the used water was dirty and contained a small amount of dog hair. How could I have dog hair, I just vacuumed! What could I clean next with this cleaner. Definitely not my new carpeting! How about the second floor bedroom rugs. They had not been cleaned in ages. I had tried the BISSELL® Carpet Cleaner on the rugs but it was just too strong for the rugs. So, that is what I did. Needless to say I was impressed. The BISSELL® CrossWave™ Multi-Surface Cleaner did a wonderful job on the rugs. The used water was filthy and contained a lot of dog hair. More dog hair even though I had vacuumed all the rugs before cleaning them. The rugs look a whole lot cleaner. And to think, I never would have bought this Cleaner and I love it. I use it three times a week on the kitchen floor and I will be using it again to clean the bedroom rugs a second time. After so many years of not being cleaned there must be an awful accumulation of dirt. The real test now will be to see how long the BISSELL® CrossWave™ Multi-Surface Cleaner will last. But for right now I think it is a great item. I am definitely impressed.

Review from BISSELL Homecare
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Jun 10, 2020
Cmo90
5 out of 5 stars review

Love this product!

I love this! This product is very light and does a wonderful job in my floors! My house feels so much cleaner after I use this and it's actually enjoyable to use! I'll be purchasing the pet version soon to try out! I'm excited to pass this one along to my mother-in-law to use!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514