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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,701-3,710 of 5,057 reviews
Jun 10, 2020
Cmo90
5 out of 5 stars review

Love this product!

I love this! This product is very light and does a wonderful job in my floors! My house feels so much cleaner after I use this and it's actually enjoyable to use! I'll be purchasing the pet version soon to try out! I'm excited to pass this one along to my mother-in-law to use!

Review from BISSELL Homecare
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May 31, 2019
RachelN
1 out of 5 stars review

Not at all what I expected

I REALLY wanted to like this machine. I was super excited to get it and try it on my kitchen tile. My flooring is a neutral color so shows when it's dirty pretty easy. With this machine you have to use it while your floor is still wet with mess. Any stain or bits of stuff that have dried already do not pick up. I tried and tried with this machine specifically on what but that was dirty and it wouldn't budge- in the end I took a paper towel to it and it picked right up. I also find that it takes longer to dry than expected and leaves streaks all over my house. The tank does get black so I know it's cleaning something I just thought for this price it would do a MUCH better job. It does not get corners, the brush stops spinning if you raise the handle too high (which sucks since I'm tall) and it gets clogged entirely too easy. I like the idea of this but the execution here falls way below standard. Don't waste your money.

Review from walmart.com
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May 9, 2017
Robersonfam07
5 out of 5 stars review

Such a good product!

I told my husband I wanted it for a bday gift after watching it in action on an infomercial. It arrived sooner that they predicted, and was pretty simple to assemble. So far, I have only used it on the kitchen ceramic tile. It worked very well, it was pretty lightweight, and dried almost instantly! My sister said a vac is not a bday gift, but for a person with past back issues it was a Perfect gift lol!

Review from BISSELL Homecare
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Jul 15, 2021
Meg the mom
1 out of 5 stars review

This product clogs so fast!

[This review was collected as part of a promotion.] This product leaves dirty water all over my floor even after cleaning it. I bought it because i have 4 children and a dog i need cleaning to be quick and efficient. I am very dissatisfied and wouldn't recommend as a all in one cleaner. As a hard surface vacuum it works well but as for moping i would choose something different.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Meg. Thanks for your feedback on the CrossWave. If you're trying to clean heavy dirt, hair or debris from your floors, try using the area rug setting as it releases more water and formula on the brush when you squeeze the trigger. If your CrossWave isn't working properly, please give us a call at 1-800-237-7691 so we can help!

Jun 21, 2018
MirManda
5 out of 5 stars review

Absolutely can not live without!

I am totally in love! I have two kids and a giant 8 month old puppy who destroy my floors! The CrossWave makes cleaning up so easy, be it a liquid spill or muddy paw prints! It makes quick clean up a breeze! If I could improve anything it would be how often the product has to be cleaned, I use it in one room and then have to take it apart and clean it. I am investigating in more filters and rollers so I can keep cleaning while the used ones dry, since they have to sit for 24 hours to dry.

Review from BISSELL Homecare
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Oct 10, 2017
Kanga
5 out of 5 stars review

I'm amazed

I can not say enough good things about the Crosswave cleaning machine, I truly thought my floors were clean, swept throughout the house before using the Crosswave. I cannot describes the disgusting amount of dirty and debris this unit sucked up of the floors. When I arrived at work today I could not shut up about the wonderful job my Crosswave did on the floors. I am so happy and my floors are brilliantly clean. Thanks Bissell, I love my Crosswave

Review from BISSELL Homecare
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Oct 17, 2017
Bonnie
4 out of 5 stars review

Great machine

This is one of the best machines I have ever purchased. I gave it 4 stars instead 5 because it does not reach to the complete edge of the floor. You can actually see about a 1 inch mark of dirty floor around the entire edge of the room. I wish the design of the machine was better in order to correct that problem or at least have a small attachment included to clean those areas. Oher then that, it's a great machine that vacuums and washes the floors and carpets as advertised

Review from BISSELL Homecare
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Nov 24, 2016
HappyJudi
5 out of 5 stars review

This is all you need for great floors

I had a Hoover floormate years ago with the same features, i.e. Vacuumed and cleaned at the same time. It broke years ago and I have been searching for a replacement. My house is almost entirely hardwood.i hated the 2 step process...running the vacuum then having to mop. Plus the mop left lint all over the floor. I was so excited to get this product and I was NOT disappointed. It was a breeze to assemble and use. My floors look great!! Shiny and clean With no more effort than running the vacuum. And the great bonus was how fresh and clean the house smelled !! I absolutely love it !!!

Review from BISSELL Homecare
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Oct 27, 2017
sandy
5 out of 5 stars review

Nothing better for hard wood floors

No question this is the best machine we have used for hard wood floors. What else is out there to do this type of cleaning? Nothing! Used regular vacuums ex: Dyson Pet etc and did little to actually clean the floors. With this machine the dirty water (and believe me you can see the results) is easily discarded when full by pulling out container. We use hypoallergenic cleaned from Bissell and works great. If we want to "disinfect" floors, I instead use our steam mop, but to get the dirt up, nothing compares to this machine!

Review from BISSELL Homecare
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Oct 24, 2021
Loyal2daPETSmomma
4 out of 5 stars review

I wanna BELIEVE 1 day THEY WILL SUCCEED!

[This review was collected as part of a promotion.] My Ex bought my first as my Christmas gift, when we finally moved into our newly built home . I was excited to use my new cleaner. Imagine my disappointment when I realized it didn't hug the baseboards and left about a 2 inch gap all around the rooms I cleaned. Sure you can run the cleaner head first into the baseboards and get closer, that's a lot of extra attention to just have to get the broom and mop anyway. However, worked beautifully on my area carpets WOW! AWESOME. Then after my divorce I discovered the new one claiming better edge edge and less scattering of debris. So, being the forever believer I bought it. IT IS A LOT BETTER, BUT WBY CANT YOU GET JUST A LITTLE MORE AMPAHE FOR SUNCTION. FOR THAT MSTTER MAKE ONE VERSITILE ENOUGH TO HAVE ACCESSORIES LIKE A WAND TO GET THE FURNITURE OR DUSTING IN THOSE HARD TO REACH AREAS. AM I REALLY ASKING FOR TOO MUCH? I LOVE cleaning my home, I just wish I didn't have to have a whole dang room just for cleaning equipment. So, I have 2 Bissell crosswaves. , an upright vacuum, a portable hand-held vacuum, a shampooer, mop, buckets, sponge mops, floor dusters/buffers swifter x 2, dust pans. Etc... The fact that Bissell has helped so many pets,and that takes the sting out of any disappointments I may have. I just know 1 day they will put that DREAM MACHINE" ON the market, and blow all the doubters minds! I am HERE FOR THAT. ABSOLUTELY! I RECOMMEND THEM NOW, I JUST HONSTLY GIVE MY TIPS AND TRICKS FOR THAT UP CLOSE EDGE C.EANING. IT DOES IT JOB ! PERIOD!!

Review from BISSELL Homecare
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