Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner forMember photos









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Great for regular cleaning!
We have two dogs, one that is not housebroken. We use the Crosswave every other day to keep our hard floors clean. It's easy to use and does a great job for light cleaning, but isn't ideal for deep cleaning. The cleaning solution lasts a long time and leaves the house smelling great. We used to drag out the mop and bucket once a week begrudgingly, but now we love cleaning and vacuuming our floors in half the time!
Far better than expected!
Oh my the Crosswave cleans so much better than expected. Hubby was not impressed until he saw how clean the floors are and how fast they dried. Just as I had cleaned up the Crosswave a friend of his came by and he showed it to him. Little did we think he has tile floors and was wanting something like this. He now has the link to this handy tool and will get it before the weekend is over. We have two medium size dogs, and I did not want to fill the tank with dog hair on my first run with the Crosswave, so I ran the vacuum first. Then I followed the directions to fill it and operate it. I began cleaning the dining room and then the kitchen floors. I used 1 full tank of water and the floor was dry almost instantly. My floors are linoleum. I have large area rugs but did not do them as I just cleaned them with my new Bissell Proheat 2x Revolution. I had to empty the dirty water tank once and it was dirty and had hair in it even though I ran the vacuum. My floors are not totally level, and there are dips here and there. I did notice sometimes it did not want to really dry the little dips or the edges. I just went over those areas a second time changing the angle slightly and that did the trick every time. I have about 2,000 sf of linoleum. It requires 3 hours of being bent over vacuuming and mopping. I haul 2 gallon buckets of water and wring the mop a million times. I am 62. The crosswave eliminates all of that! It also saves me gallons of water. I realized I did those two rooms on 1 tank of clean water. I would have used 2 gallons of water to do the same area. What sold us was AFTER the cleaning was done. Hubby told me to do the white towel test. Put a little glass cleaner on a towel and rub the floor. No dirt at all! He did the towel test after I fell for the first microfiber floor mop. He told me it is pushing dirt around. Sure enough we did the white towel test and the floor was filthy. My floors are squeaky clean! No back breaking buckets of water, hours bent over mopping and wringing either. I love this thing, and it surpassed what I thought it could do.
Makes my life easier.
I've had my Crosswave for a little over a month. Love this machine. It has made cleaning my tile floors a lot easier. It's lightweight, easy to operate,easy to clean and not only saves me time but also saves my back. Not having to vacuum then mop is awesome. Had a small issue when I received my Crosswave, customer service was excellent in resolving the issue.
Great buy
I was always looking for something to vacuum and mop my tile floors. Our whole house is tile and it is hard to clean up after two children going in and out of the house along with two dogs. There would always be dirt and mud stains. It was always a two step process of vacuuming and then mopping. Nothing made it easier until I found this. I am able to mop and vacuum at the same time. This system is great for the tile floors. I have used it to pick up messes after the kids have spilled their drinks, food, etc. I only gave it 4-stars for two reasons: 1) The Bissell CrossWave is great, but there is a noticeable gap when cleaning against walls or other surfaces hard surfaces. Another mop like a swiffer wet-jet is needed just for this gap. 2) The brush/roller combo's are great, but if you have stains that have been there for a little while, it will take some time to roll over and clean. I wish they had a scrubber brush-like roll with it to really get stuff off the tile.
Crosswave all in one
The cleaner is light weight and easy to use. It is much better made than other all in ones that I have tried. It cleans the mostly whole house tile; however, it does not clean the pet stains from the grout. My floors are wood look and have 1/8 " sealed grout. The nubs don,t get into the small spaces. It still makes the job easier. I recommend that you develop and offer a better multi surface roller for the grout. I do appreciate the vacuum and clean at the same time feature and will recommend the cleaner.
Love my CrossWave
I ordered my CrossWave through a home shopping network. I loved how it cleaned my wall to wall tile floors. Several months after using it I notice the motor was getting hot and not performing. I didn't know what to do since I threw the box away. My warrenty through the shopping network had expired and I was told to call Bissell. I procrastinated as I didn't want to spend an hour trying to explain the problem. I bit the bullet and called Bissell. I was shocked, how fast and easy it was to deal with customer service. They sent me a free shipping label and I had my New Bissell within 14 days. No hassel's! Not only do I love the CrossWave but I highly recommend Bissell and the fantastic customer service I received. Thank You
Wonderful Clean
We have tried many products on our tile and wood floors. We have not been satisfied with the results. The Crosswave arrived yesterday and we immediately put it to use. It is a wonderful product and does a great job. Thanks for all you do for the pet industry as well!
Best floor cleaner I have ever owned!
I have owned the Cross Wave for over a month. I have used this product to clean my entire 2 story 5 bedroom home. The first time I used this machine; I was astonished as to the amount of dirt and debris it can clean up , both by just vacuuming. and scrubbing.. I have tile, carpet, area rugs, and linoleum that looks like rough tile which has many earth tone colors with grooves in them. We live 15 miles up on mountain on the river. with lots of mud, clay, and pine needles which are constantly being tracked into the house by teens, a husband who mostly wears military boots, and a dog who runs all through the forest, and 4 indoor cats. The vacuum is very strong and sucks up every bit of it, even all of the fine animal hair. It cleans area rugs and small areas on the carpet all throughout the house. Best yet. the grooves in the linoleum are totally clean, and the floor is once again shiny, and the colors are brighter. I am 65, and disabled. with severe rheumatoid arthritis, fibromyalgia, and a knee replacement . I can no longer get on my hands and knees to hand scrub the floor. I have tried a few steam mops, but they could never completely clean the floor. I have also owned other brand scrubbers. They were difficult to change and empty the water tanks and heavy to carry upstairs Not even two years after I purchased each one, the motor burned out on them. The Cross Wave is light enough to carry upstairs, swivels for ease of cleaning, and switching the rollers , filling the solution tank, emptying the dirty water collection tank, and cleaning all components was a breeze for me. The Cross Wave is rather expensive, but is worth every penny. I even used it to scrub the bricks around our wood stove. It also did a great job on them. The only thing I wish this machine could do better, is to clean and scrub all of the way to the edge of the floor. I highly recommend the Cross Wave to anyone who wants to have the cleanest floors possible with the least amount of effort.
Very disappointed
[This review was collected as part of a promotion.] I've used this item for one month. I thought it was really good at picking up dog hair off my wood floors, but I wasn't sure about it actually cleaning. The picture is a wet rag I used in a little area in my hardwood kitchen after I "cleaned" the floors with the bissell. I used it on my rug with the proper roll. It basically put dirty water all over my rug and made it dirtier than before.
Sorry to hear this, Lindsey. If you're trying to clean heavy dirt, hair or debris from your area rug, make sure to use the area rug setting as it releases more water and formula on the brush when you squeeze the trigger. If your CrossWave isn't working properly, please give us a call at 1-800-237-7691 so we can help!
1785 Crosswave
Oh my God where have you been all my life!!! I am in LOVE!!! This is the most amazing tool I have used in my life...Throw out your broom,dustpan,mop,mop bucket,vacuum,and carpet cleaner...You don't need them ever again!! Stop the Presses..get this on the front page what are you waiting for!!! I am switching careers and am selling Crosswave...forget nursing this has to be yelled on the untainted tops people...It is amazing...am I making myself clear Lol...no alcoholic beverages involved here...no joke go buy one :)