I have six small dog's and two cat's this is one awesome mop and vacuum I have hardwood floor's all through my home and it us to take me a good 2 hours to do my floor's had to drag out the floor vacuum and dust mop and the mop and water but now it only take's me 45 min to clean my floors with just one machine and what a awesome cleaning job it does of course you do have to clean the Crosswave after you use it but it is an easy cleanup I am very happy I got it.

It works well and gives good results on my vinyl and hardwood floors; however, I find the hair collected hard to clean up after use - gets all up in every part of the machine. I do have to sweep first or the machine can't even function properly. The machine is very loud so I can't use if anyone in the house is on the phone or watching television.

[This review was collected as part of a promotion.] I bought one for me and one for my daughter. She loves her and uses it all the time. I, however have only used it about four times. Fifth time it wouldn't turn on. I Googled it and it turns out this cleaner is known for this problem, and of course no fix has been noted. Needless to say I have a very new cleaner that I now cannot use. I paid a lot of money for it too, and it only works four times! WOW, not good! I would NOT recommend anyone to risk buying this and it break very quickly like mine. VERY DISAPPOINTED

I have use this one tile, hard wood, low ply rugs, and even my shaggy rug. I have an elderly dog that has accident and a new dog in training. This thing has been a life saver. This is my first house with all hard floor (except our area rugs) and mopping the normal way never seemed to get things clean enough. You will be disgusted with the results but slight satisfied. One of the first product to register the warranty for due to how much I love this thing.

I'm very happy with my Bissell. I love a clean house but I work soo much and with the kids and dogs, it gets crazy. So when I have a chance to finally vacuum and mop, I want the fastest easiest way possible and this does it for me. I don't have to take out my vacuum cleaner anymore and then mop. Just one shot!! Woo hoo!!! Thanks for an awesome product. I'm ordering my mother one too.

We recently installed ceramic tile in all areas of the house except the bedrooms. We tried several cleaning methods including a wet mop then decided to get the Bissell after reading pro and con reviews. One of the negative comments was that it leaked cleaning solution. It is possible to cross-thread the cap on the solution bottle which will cause it to leak. Generally, the Cross Wave works well and cleans as advertised. Here are my observations related to giving it less than 5 stars. 1. As others have stated, it does not get close to the baseboard requiring some hand moping. 2. I would prefer a wider head to reduce cleaning time. 3. It seems to me the recommended ratio of solution is greater than necessary. I use about half the recommended amount and feel it cleans well and leaves less soap residue on the floor. 4. I have tried a water only rinse, but that doubles cleaning time. 5. The Multi-surface Cleaning Formula seems expensive. 6. The instructions state that the solution should be applied on both forward and back strokes. I tried applying only on the forward stroke and found I used a little more than half the amount of solution while still getting the gunk off my floors.

Seriously best appliance I have purchased in I don't know when! It vacuums and mops at the same time!! This appliance truly does what it says it will do. It has a pretty long cord and the swivel head is amazing! I am thoroughly grossed out at what it picked up on my floors and the color of the water in the tank. Apparently my steam mop has not been cutting it. And I consider myself and my home to be a very tidy home! Each time I use it, I love it even more!

We read the reviews and wanted this! My Mother in law got it for us for christmas since we have all tile and hardwood! I was expecting it to clean well since it was super expensive and sadly it doesn't. We have two dogs who drool and after scrubbing the floor we still have drool spots. Does not clean tile well at all. Perhaps we are not doing it right but we have watched all the videos for using it! Such a dissappoinment! Feeling like we should have purchased a steam mop instead!

My husband has a hardwood flooring business so I am extra aware of cleaners for the floor. My previous 2-step process was getting old and I was finding that even with regular washing of the pad, I could wipe the floor with a paper towel afterwards and it was still dirty! Received this 2 days ago, used it last night on my area rugs and I was instantly sold. I figured even if I could just use it to clean the rugs, which previously couldn't be cleaned, it'd be worth it. Made them look fresh and I was disgusted at the water! This morning I did the big test and did the sheet vinyl in our gameroom and hardwood floors on the main level...amazing. As mentioned in previous reviews, to get along baseboards, you have to go head on to clean right up against it. But I did the paper towel test after, and it was still white! That in itself shows how good this machine is. Easy to clean, however, I will order another clean water tank so that I can interchange the solutions without dumping out (and wasting) whatever isn't used for the various surfaces. Floors dry very fast too! Oh, and I have 3 large, heavily shedding dogs, and this is a godsend!

[This review was collected as part of a promotion.] I bought this to use on my hardwood floors and area rug and yikes it is so poorly made! First off it does not do well with pet hair so I have to swifter and vacuum before I can even use this. Second the bottom on the machine traps dirt so when you clean an area rug it smudges dirt all over your rug. I gave this machine multiple chances as I thought I was using it wrong but nope after watching videos and reading Instructions I found the machine itself just sucks. When cleaning my area rug it took about an hour because I had to constantly clean the machine as I went to avoid spreading dirt. It is a pain to clean since the bottom has multiple screw holes that dirt gets trapped in. Basically it was MUCH easier to sweep, vacuum and mop my floors separately than to use this. I do not recommend and will not buy another product.