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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,621-3,630 of 5,057 reviews
Oct 8, 2017
Jim
5 out of 5 stars review

Best product I ever purchased

This is the best product that you spent. I got the Bissell Crosswave about 4 weeks ago. My wife LOVE this vacuum! Our home is mostly tile and wood floors and a couple large rugs. I love that you can vacuum and mop at the same time. It puts the right amount of water/solution mix on the floor which allows the floors to dry quickly. I would definitely recommend this vacuum to anyone, especially people with 10 Pembroke welsh corgis. We have 2 oldest corgis(15 yrs old and 16 yrs old) that always have accidents and have to clean up after them every day. I had 2 different shark mops and nothing works as well as Bissell Crosswave.. It's not bulky and its not heavy. Very easy to clean and don't have to replace steam machine all the time. You will not be disappointed.

Review from BISSELL Homecare
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Dec 9, 2016
Chihuahua Momma
4 out of 5 stars review

CrossWave features

When it vacuums while washing floor it seemed to plug and we had to take it apart to manually clean. The cord, which is a nice length is always in the way. Would be great to see a rechargeable battery operated so you don't have to deal with the cord. I had a Hoover and The CrossWave does a bit better and is much lighter weight so easier to use. Also wish it had a heavy duty tile floor scrubber brush, but the one that comes with it works pretty well.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 15, 2017
Roxanne
5 out of 5 stars review

CrossWave

I love this product! I saw this on TV and my family purchased it for me and I'm so glad they did! Because of my many cats, I would have to first vacuum to get all the hair up and then use my spin mop to clean the floors. Using the CrossWave my floor cleaning was cut in half and I was amazed that the roller wasn't full of hair. Usually I have to clean the vacuum roller because of the cat hair, but the Cross Wave brush was clean! I just had to rinse the brush off and that was it. So far so good - hope the product lasts.

Review from BISSELL Homecare
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Jul 16, 2017
Monica in Miami
4 out of 5 stars review

Great product

I have been using it for a month, I live in a small apartment and it is perfect to clean the floors. The first time I used it I have to use the full liquid container, now I maintain the floors once a week and I only use the smaller size of liquid. I have back problems so the broom and the mop were giving me feet and back pain after cleaning the floors. With this product, I finish faster and my body does not feel as before. Also, it is faster and cleaner than using a mop. It is expensive for me, but I took as an investment and a way of taking care of myself.

Review from BISSELL Homecare
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Nov 25, 2016
Nalini
5 out of 5 stars review

Love it

I had no idea my floors were so dirty until I saw the contents of the water receptacle, and I'm a pretty good housekeeper. It's easy to use once you get the hang of it. Washes, really washes the floor and is dry in no time. Suction of the vacuum feature is really strong. Alittle hard to push and not much edge cleaning, but all in all I'm thrilled with it.

Review from BISSELL Homecare
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Jan 19, 2017
Linda in Oregon
5 out of 5 stars review

This is the real deal!

If you clean floors and are considering buying this machine like I was two months ago, believe that it will do what the ads claim. I was using a vacuum and then damp mopping and, not only was it a lot of work, it didn't get my floors truly clean. I felt like I was just pushing dirt around and I always had streaks. This machine gets my floors as clean as the day they were new. It's easy to use and easy to clean up the machine when you're done. The floor dries in seconds so I can walk on it almost immediately. But the best thing for me is it will clean up dried on dog drool. That stuff sticks like glue! I've recommended this machine to my sister and daughter. If they don't buy one soon, they will get one for their birthday. I recommend this machine for anyone who cleans floors.

Review from BISSELL Homecare
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Nov 23, 2020
Noone
2 out of 5 stars review

Do not recommend

Like many other low star ratings: it's loud. It sucks up rugs, but is too gentle scrubbing on hard surfaces. It also stinks HORRIBLE if you don't clean after every use and the waste bin is so oddly shaped it's hard to get clean. My biggest complaint is the squeegee on the bottom. You can only really effectively clean during the pushing of the machine (if you pull the squeegee just dozes the mess into a pile). The how to videos don't call this out. I actually removed the squeegee on mine, but still hate the noise, smell and lack of scrubbing. I was also upset to find it didn't come with the cleaning station despite showing it in the how to video. I tried to love this thing but wish I would have sent it back before my return window expired.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Oh no! It sounds like you need help with how to best use and clean your machine. Your CrossWave has a warranty with BISSELL and we're happy to troubleshoot any issues with you. Please call us at 1-800-237-7691 so we can help!

Sep 21, 2019
anonymous
1 out of 5 stars review

Must be design problems

I loved the convenience of this vacuum while it worked, BUT it has broken twice in less than 2 years !!! They replaced the first one when the motor would repeatedly shut off. Now the replacement is doing the same thing!! This is a lot of money for a machine that keeps breaking. BEWARE!!!!

Review from walmart.com
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Apr 24, 2018
Burn
5 out of 5 stars review

Fantastic product - HUGE Time saver :-)

I absolutely LOVE this product!!!!!! I have a high traffic household that includes a contractor husband (so always a construction zone), boys, 2 large messy dogs and and a cat. Before, I had to sweep, then vacuum, then mop every other day, and it still wasn't really clean. On average, it took me 3-4 hour's just to do the floors (laminate, ceramic tile, and linoleum). Now, it takes me about an hour and a half!!!!!!! It saves me a lot of time and re-work and honestly the results are way better than I got with my regular cleaning routine.

Review from BISSELL Homecare
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Sep 14, 2022
Ashlyn
1 out of 5 stars review

I wouldn't recommend this

[This review was collected as part of a promotion.] I was really excited to use the product, heard good things about it, but hate it. I have had it for more than a year yet bought a different vacuum months ago. Overall very disappointed with many aspects of the product unfortunately because I really did want to like it!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Oh no! We're sorry to hear this, Ashlyn. We may be able to help improve your results with the CrossWave. Please reach out to us direct at support.bissell.com.