For years we have struggled to find a system to clean absolute black granite in our home. Vacuums pick up particles, and mopping spreads what's left around. Two bulky system, neither one idea. The Crosswave allows us to sweep and the next pass mop, no streaking. Outstanding!!!!!!!!!!!!!

[This review was collected as part of a promotion.] I use this product 3x a week. I clean it after every use but you can't just clean it as you guys say to. Because, of the small areas that are constantly clogged by the smallest amount of dirt. So, I have to disassemble this every time. Don't waste your money. I'm about to burn mine

The crosswave is fantastic! Light weight, cleans my laminate floors, tile and area rugs so beautifully. I had another cleaning machine with several rotary cleaning heads and it left clumps of hair and yuk. I would have to clean after the machine. NOT so with the crosswave, it picks up everything from litter to cat hair. LOVE IT! Great job Bissell!

Love love love! Where I used to mop only when I had too now I mop all the time because it is soooo easy! Works great and even better is that the machine is super easy to clean when you are done. That is a huge plus for me. The only thing that disappoints me is none of my local stores carry the extra brush rolls or filters so I had to order online.

1>I love the idea of getting rid of my broom, dustpan, mop, bucket, std vacumn! This unit is very very lightweight (I am 90 lbs. and have a hard time with heavy tools), and so easy to tote around. 2> I have hard wood floor, tiles, and carpeting. I can easily clean all areas at the same time, with my CrossWave now. I used to breakdown my cleaning into 3 days, for different floorings I have! All my floors are sparkling clean, so amazing no word can describe! This tool is more than just general cleaning - it gives a full Deep Clean and the dirty water tank lets you see how disgusting the floors were. 3> Cleaning the unit afterwards is a BREEZE! Love it!! I actually LOVE to clean/mop my floorings now. My husband said it was just another gimmick, but when he saw my clean floors - he was blown away. He also decided to buy another unit, for cleaning our restaurant business! I sure found a WINNER! Thank you so much Bissell - your product is great in quality & functionality; don't change what you do.

I used to vacuum, then use one of the spray + mops with a pad (with vacuuming in between to pick up the non-moppable. I got this, did two floors in less than half the time as normal. Doesn't streak. Easy to use and transition between surfaces.. tile, area rugs, hardwood, carpeted stairs.

Every household needs to have a CrossWave. It is so easy to use and does an amazing job. I never realized that my floors were sooooooo yucky till I cleaned them with the CrossWave. I took mine to the cottage.......what a time saver. Plus with limited space I can now get rid of items I no longer need. This is the first time I have commented on a product I purchased. I am very pleased with my purchase. In fact I am buying a 2nd one to leave at the cottage.

[This review was collected as part of a promotion.] I have noticed a lot of comments as of late talking about the vacuum not working properly on carpet. I hope those comments don't deter you from buying this vacuum. It is clear that this vacuum can be used on area rugs, NOT fixed house carpeting like for your living room or bedrooms. I have an area rug in front of my front door, and with 5 of us living in the house along with daily visits from my kids therapists, this vacuum works awesome! Also, again with having 3 kids, this vacuum is great for clean up after each meal. My kids are 1,2 and 4, so you can imagine the messes they can make. I even demoed it for a friend by pouring soda on my kitchen floor. In one swipe over the mess, it sucked it all up leaving no streaks. My suggestion is to really read to what the machine can do, be realistic (meaning there are just some things that you will have to clean a different way to get it up), and make sure to clean it after each use. Also, keep the bissell site bookmarked as you will of course need to replace items such as the roller brush and the filter.

This product does not work if you have pets. I have dogs and I can sweep and swiffer before I use my bissel and it gets clogged with hair. It doesn't take much hair to get it clogged. I can clean it out and then it happens again within 20 secs. It was a waste of my money. It takes more time trying to use it when I have to stop to clean it. Don't buy if you have any pets that sheds any amount.

I have cheaper laminate floors that are prone to warping. This machine is fantastic! Be sure to follow all directions and take care of it. If you do, no streaks, no residue. My floors have never been cleaner! I go back over wet areas without dispersing solution to dry faster and ensure no streaks are visible. If you have excessive pet hair, either vacuum with a regular vac first or just make sure you keep the machine clean. Sometimes the dirty water can get a little gross but not a big deal.