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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,511-3,520 of 5,057 reviews
Dec 12, 2018
Reviewer name: 509 Airdale
5 out of 5 stars
5 out of 5 stars review

A Remarkable Machine

I was very pleasantly surprised at how well and quickly the Bissell Cross Wave worked. I recently had a carpet professionally cleaned and quite honestly, the Bissell did as good a job. I have Old English Sheepdogs, and the Bissell Cross Wave cleans up after them in a wonderfully effective manner.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Sep 14, 2020
Reviewer name: Breanne
2 out of 5 stars
2 out of 5 stars review

Motor for Roller Died

We have 4 dogs and 2 cats, so I usually vacuum before using this, just to avoid hair clogs, and i clean it throughly after ever use. However, this product was a gift and I raved and raved to all my family and friends about it. Until last night when mid-kitchen, the roller stopped moving. There were no obstructions. I turned it off and back on. Unplugged it, plugged it back in. I tried everything I could find online. Nothing. Best I can tell, the motor responsible for turning the spinner, died. I loved this product, but now I'm just incredibly disappointed.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear that, Breanne! We're always here to troubleshoot any issues with you and your CrossWave comes with a warranty. Please call us at 1-800-237-7691 so we can help.

Mar 16, 2020
Reviewer name: Happy Senior Citizen
5 out of 5 stars
5 out of 5 stars review

Just right for senior citizens.

This little jewel has been needed for a long time for we seniors who still have to do our own housekeeping. No more heavy backbreaking,, clumsy , noisy, uncontrollable, rented equipment to lug around from room to room. AND THE DARN THING EVEN CLEANS ITSELF !! if we could afford to, I would purchase another one to have on hand in case this one lasts so long that this model is discontinued. It really does a good cleaning job and no more wet, soggy carpet Most of all, using this cleaner does not bother my back condition. Whoopie doooo !!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 2, 2018
Reviewer name: VirginiaElaine
5 out of 5 stars
5 out of 5 stars review

The Best

Before I got the CrossWave, I would have to vacuum or Swiffer the floors, then wet Swiffer, then wait for them to dry, leaving footprints if I stepped on the floor before it was completely dry. Now, I use the only the CrossWave and the floor is dry quickly and I no longer leave footprints! I love this.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Dec 10, 2016
Reviewer name: Happy Camper
5 out of 5 stars
5 out of 5 stars review

Even better than advertised!

I had used a widely - advertised steam mop on my new laminate and textured porcelain tile floors and they were not coming clean. The steam mop was leaving behind a dirty film and a build-up in the crevices of the tile. When the steam mop quit working, I remembered the Crosswave infomercial and checked out the impressive reviews. I ordered the Crosswave and have used it weekly for almost a month. Wow! My laminate shines and the porcelain tile is clean...right down into the crevices! I did have to go to several stores to find the cleaning solutions locally. I would suggest buying them when one purchases the Crosswave .

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 8, 2017
Reviewer name: Chuck K.
5 out of 5 stars
5 out of 5 stars review

Beats the Hoover Floor Mate hands down!

I read the reviews before I purchased the Crosswave yesterday. Used it to clean upstairs Pergo. Works like a charm! Leaves floor dry and clean unlike the Hoover Floor mate. I have owned and purchased 4 floor mates over the past dozen or so years and this is 10 times better! I can't speak to how well it vacuums or cleans carpeting since I always vacuum first before cleaning floor and we no longer have carpeting in the house. But for cleaning laminate and/or vinyl this unit works like nothing else!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Oct 19, 2018
Reviewer name: Julie the OCD cleaner!
5 out of 5 stars
5 out of 5 stars review

BEST floor cleaner I have ever used.

I have used bissell for years. Great machines and really great customer service/support. I have recommended this to a few friends and now they are believes also. Don't push around dirty water on your floors any more ladies! Get a bissel mop/vacuum. You will love it!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Feb 1, 2020
Reviewer name: SMK
1 out of 5 stars
1 out of 5 stars review

BEWARE!!! This is the 2nd one and again gear freezes up!

I was happy to spend the money for the convenience of vacuuming and mopping at the same time. My first one froze up so they sent me a replacement and now it's doing the same thing!!! Gear that turns roller seems to seize up. Did it on both cleaners. What a waste of $$$.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear this! To prevent this you need to take the brush out after every use and clean the brush and the machine where the brush is inserted. If hair gets built up on the ends of the brush or in the machine it can cause damage.

Jan 19, 2019
Reviewer name: Erka1008
3 out of 5 stars
3 out of 5 stars review

I think this product is too expensive for how it performs

We read the reviews and wanted this! My Mother in law got it for us for christmas since we have all tile and hardwood! I was expecting it to clean well since it was super expensive and sadly it doesn't. We have two dogs who drool and after scrubbing the floor we still have drool spots. Does not clean tile well at all. Perhaps we are not doing it right but we have watched all the videos for using it! Such a dissappoinment! Feeling like we should have purchased a steam mop instead!

Review from BISSELL Homecare
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Mar 9, 2017
Reviewer name: Cindyfitz53
5 out of 5 stars
5 out of 5 stars review

Best addition to any home

I have seen this advertised over and over. I have a floor scrubber, a steam mop and of course a vacumn. When I want to do my floors I really do have to get out all 3 machines to do my floors. Now that I have the Bissell Cross Wave All In One Cleaner I can't believe how much easier my job is to clean. I know Christmas is 9 months away but my daughters are getting one as one of their presents. I know without a doubt they will love it like I do. Thank you Bissell for great products to make our life easier.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514